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Why I don't like eBay and PayPal

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What in the world is eBay playing at.  They've introduced a new policy whereby buyers are unable to give sellers negative or neutral feedback.  Who's crazy idea was that and what's the point in having a feedback system at all if you can't leave 'honest' feedback.  It's simply ridiculous.  eBay is gradually turning into one big farce as far as I can see.

If I'm selling an item and the buyer takes two weeks to pay for it, I'm hardly going to want to leave them glowing feedback now am I?  The cited reason for this change is so that buyers can leave honest feedback without fear of recrimination from sellers.  But what about protecting the sellers?  Nobody gives a stuff if we get mucked around by buyers anymore.

I basically don't like using PayPal, partly because it's linked to eBay...

PayPal, now that's another part of this gripe.  I basically don't like using PayPal (security issues aside), partly because it's linked to eBay and we've already established my feelings about eBay and partly because of the rip-off fees already discussed in another gripe.  By the way, I just had to pay for an item using PayPal and found that it was down.

Paying by PayPal The latest change in their policies mean that I have no choice but to include PayPal as a payment method in my auctions.  Well I don't want buyers to use PayPal when I'm selling something.  So what if cheques and PO's etc. are slower, at least I'm not feeding eBay more money.  I'd quite happily offer Google Checkout, but of course that's not allowed is it?

What's that I hear?  If you don't like eBay then don't use it?  Well I wish it were so simple but sadly there isn't really any other viable auction site and for some reason or other the punters flock to eBay.  I really don't know why, but they do.  It's about time there was some serious competition!

By: Looking for an alternative


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Garbage via Online Site

Garbage via Online Site

A considerable number of goods [more than 50%] I buy from Ebay are junk. I would never buy them if I were to see and try them in the shop. Mail Order and Ebay allow junk and other dealers to sell cr@p. I don't have the time and money to return junk goods. Made in China = Junk!
Garbage via Online Site
17th Oct 14 16:03

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Mr Rupert

Mr Rupert

www.fairgodeals.com ? ?

Odd name, doesn't make sense. fairgo deals? fair go deals? I could have come up with a much more snazzy and memorable name than that.
Mr Rupert
3rd Sep 13 22:50

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Danny

Danny

I think ebay need a major shake up of their policies especially when items are listed as parts or not working. Some tw@ bought 3 items off me clearly listed as faulty and didn't like them as he claimed parts were missing (erm I never said that items were complete and stated that 2 were missing parts).

Ebay need to change rules that items listed as parts or not working are exempt from refunds or replacement requests unless there is a very good reason (ie sent wrong item or item not received), not because some idiot doesn't like what they've received. Trading standards have the same policy for items in the knowledge that they are faulty so why are ebay different and enjoy making sellers lives hell?
Danny
3rd Sep 13 19:23

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ray53

ray53

I had similar problems with Ebay and Paypal and others, so I have had no other choice than to start my own online auction site. All I need now is for a lot of people to come on board and start using my site .. I'm going to try to make this site very user friendly and uncomplicated . So come register use the site and tell me what improvements, changes and other services you want. I will try to make it a site we can all enjoy. www.fairgodeals.com
ray53
23rd Jul 13 16:25

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Boblet (WG posted on behalf)

Boblet (WG posted on behalf)

I have ended up in hospital. It happened suddenly so I was unable to make any preparations. One result of this is, I am in trouble with bidders on eBay. I have let down a lot of folk who have won auctions and paid for items that I had up for sale.

eBay/Paypal are impossible to contact with ref to this problem. I am being bombarded with complaints from winning bidders via email. I have offered them their money back or a delay in delivery when I have been able to borrow a laptop, some have accepted this in good grace. I do not own a laptop so even this gripe is on a borrowed one, fortunately the brilliant B.R.I. has wi-fi so when I can I have tried to resolve the ebay problem. I have tried to contact eBay/Paypal at every opportunity and inform them of my problems but it is impossible. In trying to tell them what has happened to me I am forced to answer questions that have no bearing whatsoever on my situation, so it looks like I must just let people down by not fulfilling my ebay promises. It is a bitter pill but I am at a loss to find a solution. I just hope that some ebayers read the G.O.T.W. and pass the word around. I cannot even save this gripe it not being my computer.
Boblet (WG posted on behalf)
9th May 13 12:50

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Larry Dart

Larry Dart

You have to charge more for postage than it costs to offset the theft from PayPal. Ebay ought to be charging to list and sell, not post the item as well. I've yet to see a website to rival ebay but would be happy to.
Larry Dart
24th Mar 13 21:34

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Missdefient

Missdefient

My gripe..... I sell on Ebay, and I am virtually forced to have items paid for through Paypal. The payment to me includes postage, paid for by my customers. Paypal then deduct their fee from the total amount paid, so the postage is not really covered, is it? I cannot pass on this charge on to my customers, and lose out every which way. Grrrrrrrrrrrrrrrr!
Missdefient
24th Mar 13 16:47

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boblet

boblet

TpOe forgot to mention ebay also owns Gumtree so make a success of your new venture & like gumtree they will buy you out. "He who laughs last. laughs longest"
boblet
20th Mar 13 15:43

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boblet

boblet

TpOe I also sell on ebay. It compares its charges to a classified ad in a newspaper, but ebay charges twice, a classified only charges for accepting the ad. I have lost out a few times to crooks using charge backs or spurious claims on quality. I know will not accept returns & have stopped worrying about negative feed back. Compare it with renting a shop or stall for 365/6 days of the year, you will find ebay charges compare well.
boblet
20th Mar 13 15:38

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The Pursuit of Excellence

The Pursuit of Excellence

I am a big ebay user and so therefore a PayPal user. I've been selling on ebay for a couple of years now and over the last 6 months have realised how much seller fees can really amount to. It's almost like I'm paying rent to run a online shop it costs so much. Now I could ignore this if it were the only issue but it really angered me when ebay refused to help me with a discrepancy I had with a buyer. I will spare the details but ended up with me having false negative feedback on 2 separate and one of my items was not paid for. The item sold for £40. The buyer did not make any payment nor reply to any of my messages. Instead I was left bad feedback suggesting I harassed said buyer. Of course I wanted to leave my own feedback to warn others of this person. However I discovered I could not leave any feedback until I marked the item as paid. I didn't really understand this and so after a month of waiting for ebay to help me all they suggested was to contact the buyer. Not only that but they could not remove the false negative feedback on my profile. Now considering I have been a trusted seller for over 2 years and have given them so much money through seller fees I almost felt betrayed. It seems to me ebay has become so big they don't really have to care about the individuals that use the site.
I have done some research and come across many people with same problem as well as others, high seller fees, ebay is hand in hand with PayPal and there are very scant alternatives provided by ebay, accounts behind shut down for no good reason, these are but a few of the gripes I have found on the Internet about ebay.
I want an alternative where I don't get charged absurd seller fees, where I get rewarded for being a trusted seller. I have looked into other auction sites and while there are many good ones (Ebid.net, bonanza.com), I have decided to make my own site. I want to get a better understanding of what people don't like about ebay, what people would change if they could even past disputes people have had with ebay. Please respond to this with any problems you've had, anything you don't like about the site big or small. My aim is to make a haven for people fed up with ebay and I thought the best place to start is with potential users.
The Pursuit of Excellence
20th Mar 13 13:40

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cherry5050

cherry5050

i've had problems with buyers in the past, well just recently with one. i was selling an item for a quick sale. this was an second attempt to get it sold after not being able to sell ite the first time, so i thought i'd sell it this time with a lower price. This time it was sold to a buyer who got a bit agitated when i wanted confrimaton on how they were going to pay for it. i normally requested them paying through paypal, (and i know that paypal are just 'rip off' merchants as i've only just discovered recently). Normally, i would get an immediate payment if someone buys the product, maybe i was just being impaitent, but the seller sounded irate and basically accused me of being desperate, and seening that because i'm selling the item cheaply, that i shouldn't worry about getting an immediate payment. I have now decided not to sell the item and had issued the refund after they had paid for it a day later. I am seriously thinking of closing my account with ebay. The attitude of some of these buyers carry on, they think that they can be rude and arrogant and get away with it by giving you a negative feedback which can result in other buyers not wanting to buy from you. I don't read any feedback on my account, simply because i just can't be bothered. i'm always being responsive to buyers even when you suspect that they are trying to 'rip' you off, but rather than being confrontational, you just refund them instead. one example was from a buyer whom i sent a cassette recorder to that they brought, and about two days later, i recieved an email saying that the recorder doesn't work, and something was rattlling in the case of the recorder. As far as i was concerned the recorder was intact and in good working order when i sent it, and when they sent it back, i opened it and there was definetley something missing from the inside of the recorder, a hard drive maybe, i'm not a techinical person, but the mechanism wasn't there. It could have been that person who i sent the item to has either opened up the case and had taken it out and had decided to come up with some 'sob' story about recieving it broken, or it could have been those at the post office or even someone from royal mail has something to do with it. There was no way of me actually accusing either of them about this and so i refunded them the money, and they even requested back the postage and packaging which i didn't give back, because i reckon that they had deliberately, did something to the item, so please be careful if you are considering sending anything electrical via ebay, i don't know if recently people are aware that some people are looking for metal stuff to sell off for a profit these days, and that they are looking for electrical products to break into and taking the important bits out to sell off. Maybe i'm just being paranoid.
cherry5050
2nd Jun 12 09:00

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gary

gary

Paypal is 100% shit. I will never use it again.
gary
7th Jan 12 20:48

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MikeP

MikeP

I have just had to make two small payments. Both merchants use Paypal, which I don't wish to use. There are alternatives, I called them and said I was not prepared to use Paypal and I was given an address to which to send a cheque. Problem solved, and the more people do this, the sooner Paypal will disappear up its own orifice.
MikeP
18th Aug 11 15:06

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tyler

tyler

ebay is all one sided for the buyer I worked hard to get goodfeedback but I get blackmaild with buyers now who sometimes say if I dont refund them there money without returning the item they bought that they will leave me negative feedback this is blackmail I told ebay but the girls I spoke to I could neather understand them or they understand me some chinese girls I think what a load of rubbish the site is for selling anything pleas somone start a decent site for sellers as well as buyers
tyler
3rd Jun 11 02:30

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Tracey59

Tracey59

I quite AGREE
AND how about the fact that the Aussie dollar has been WELL above the US dollar for a few weeks but to cash in my US payments I only get .9085 cents!!!! HOWS that work.....I know all Exchanges give you a little less, but by my calculations $1.06 US means they are making .016c in every dollar I exchange BIT DAMN RUDE!!! I should be getting at LEAST $1.01 or really $1.04
SUCKS SUCKS SUCKS, but what choice, otherwise they hold my money and are accumulating interest. WIN WIN for Paypal
Tracey59
7th May 11 03:17

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