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I am a big eBay user and so therefore a PayPal user. I've been selling on eBay for a couple of years now and over the last 6 months have realised how much seller fees can really amount to. It's almost like I'm paying rent to run a online shop it costs so much.
Now I could ignore this if it were the only issue, but it really angered me when eBay refused to help me with a discrepancy I had with a buyer. I will spare the details but ended up with me having false negative feedback on 2 separate and one of my items was not paid for. The item sold for £40. The buyer did not make any payment nor reply to any of my messages. Instead I was left bad feedback suggesting I harassed said buyer. Of course I wanted to leave my own feedback to warn others of this person. However I discovered I could not leave any feedback until I marked the item as paid.
they could not remove the false negative feedback on my profile
I didn't really understand this and so after a month of waiting for eBay to help me all they suggested was to contact the buyer. Not only that but they could not remove the false negative feedback on my profile. Now considering I have been a trusted seller for over 2 years and have given them so much money through seller fees I almost felt betrayed. It seems to me eBay has become so big they don't really have to care about the individuals that use the site.
I have done some research and come across many people with same problem as well as others, high seller fees, eBay is hand in hand with PayPal and there are very scant alternatives provided by eBay, accounts being shut down for no good reason, these are but a few of the gripes I have found on the Internet about eBay.
An alternative to eBay - what would you like to see?
I want an alternative where I don't get charged absurd seller fees, where I get rewarded for being a trusted seller. I have looked into other auction sites and while there are many good ones (Ebid.net, bonanza.com), I have decided to make my own site. I want to get a better understanding of what people don't like about eBay, what people would change if they could even past disputes people have had with eBay. Please respond to this with any problems you've had, anything you don't like about the site big or small. My aim is to make a haven for people fed up with eBay and I thought the best place to start is with potential users.
By: Pursuit of Excellence