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After we had completed the on-line booking for a flight to Mallorca, and proceeded to accept the cost by supplying our card details, we were astonished when the confirmation arrived the following day, and a further £30.00 had been added for paying by card at the rate of £10 per passenger. This £10 is actually a £5 surcharge for each flight, outbound and inbound. By all accounts this is for the privilege of printing our own boarding passes since the check-in desks have been scrapped.
However, worse was to follow!
There was a stipulation that boarding passes had to be printed, not when purchasing the air fares, but BETWEEN 15 DAYS before flying, and up to within FOUR HOURS of take-off. This alone is seems to be a ploy guaranteed to net in more covert charges to the unwary - or in my case forgetful/naive as to this crucial 'procedure'. On arrival at the Ryanair check-in area, we had to confirm our details on one of those dreaded computerised machines, to discover that we three had to pay an extra charge of £120 because we had omitted to print our booking passes within the required time slot.
BE WARNED! Make sure you print your boarding passes or you'll be subject to these extortionate charges!
While Ryanair simply respond by asserting that their covert charges are "not illegal", if it takes legislation to make ANY business more transparent and honestly run, then this must be done. We already have a government who knows how to implement severe penalties upon their electorate who fail to toe the line in many aspects of daily life, so it can only be a well-practised procedure that needs applying to business as well.
By: Scottie Macbeth