33 comments Add a comment
This will no doubt upset a lot of people but I hope to raise awareness for our side of the story.
I work as a sales assistant for a small family shop and am reminded on an almost daily basis how petty and untruthful the general public can be.
People will buy items from a shop, use them for a while and then maybe several weeks later return the item and ask for a refund because they don't want it any more.
We know and they know that it has been used...
It is often very difficult to explain to them that we can't take an item back after it's been used. I wish I could just tell them that they are being dishonest, but then it would probably be classed as slander. We know and they know that it has been used and no longer needed, for example a ruler, a portfolio, a pen or a book... but you just can't tell them that's the case.
I usually try to stand my ground, but it is upsetting to me and other customers when those people start shouting and yelling, demanding their money back. I am not the owner, but as a matter of principle I refuse to bend to bullying and frankly dishonesty. I blame the large stores that won't stand their ground when people return used items for refund.
... more often than not it's the middle aged, nouveau rich people who seem to be the problem
I have also noticed that more often than not it's the middle aged, nouveau rich people who seem to be the problem. Well I guess that's probably why they're the ones driving expensive cars and going to exotic locations for holidays. They don't have to pay for the day to day expenses like everybody else!