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Recruitment agencies - what they really do

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I work in recruitment and have done for about two years.  I started at the bottom and worked my way up.  I was a yes sir man until the start of this year when I started working for a huge recruitment company.

A lot of you will not know that recruitment is sales driven, where YOUR CV is just a tool to be used to meet KPIs.  I can list all the agencies to stay away from on this site, but that would take up a lot of time so Ill just say stay away from all of them.  There are a few amazing ones, but for every good story to be told there is 10 bad ones.  It's sad but true...

So what am I getting at? My gripe is that recruitment is run a bit like a car sales yard or perhaps one of those double glazing call centres.  Most consultants no nothing of the industry they work in. I am an ex-aerospace engineer, I have a degree in the industry and I once worked for the air force.  I know how to talk to an engineer and I understand how the companies work.  But 99% of the agencies you will deal with all have sales people dealing with your application.  They judge you on not what you have done over time, but on your most recent job.  From that basic precedent you have very little chance of getting the job you apply for.

Recruitmen agencies, the truth They really don't care if you get the job or not...

If your CV is good however, be prepared to be sent to what ever company in your area that uses people like you, because these people have KPIs to meet. That is all that they are interested in.  They really don't care if you get the job or not. If you do that's great, but they're more interested in that 6K threshold a month so they can earn commission.  You're just a number on the books, you're a meal ticket if you like!

Here is a bit of free advice.  Don't bother to put references on your CV, this is used (or rather misused) as a contact into YOUR business, and they will call them without your permission.  If they ask you Who do you currently work for? - just make a name up, because they will call them and thats the last thing you want... Really!

Job boards like Monster are looked at by millions of potential employers apparently (yeah right!).  Well, this is complete BULL, because it's looked at by millions of recruitment agencies trying to find companies to call so they can get vacancies to chase.  They're just sharks on a feeding frenzy.

So why am I blowing the lid on one of the UKs biggest growing industries?  Well these fast paced high turn over companies are destroying an industry that USED to be service.  It is now treated like a car lot, where you (the potential employee) are the next quick buck and they don't care what you want, they just want your details to feed the KPIs.

My advice people, is just apply direct to the companies and not through agencies.  This recruitment industry and their agents are killing the UK.

By: Whistleblower


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First Prev Page 1 of 13 Next Last

Ricky

Ricky

Couldnt agree more. Totally corrupt and waste of time. All they want is your CV to meet their quota.
Ricky
3rd Aug 17 16:10

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Insalent

Insalent

I think it's perfectly clear from Nero's comment that he can't get a job and instead of looking at his own inadequacies thinks it's all because of recruiters and not the fact that simply no-one wants to hire. Quite probably with good cause
Insalent
8th Sep 16 10:09

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Recruiter1

Recruiter1

Blowing the lid? On what? If you worked for an agency you do know how people get paid? By placing people in jobs! Not gathering CV's, that's an old wives tale cooked up by people who expect jobs to come flooding in by sitting on their rears talking about how corrupted recruiters are. Recruitment still is a service if you do what any consumer looking to procure a service would do, and research who you are dealing with. If your relationship with a recruitment agency isn't great, either fix it, or move on! There are 17,000 of them in the UK, if one doesnt want your business, find one that does and stop moaning. It really is that simple, a recruiter - candidate and a recruiter - client relationship should be 2 way, if you aren't getting the service you need hold recruiter interviews, speak to branch managers when you enquire, demand something for the fee you are paying or the fee you are earning them.

This post has zero credibility when you have been a recruiter for 2 years, with what sounds like a company on the lower level of ethical practices. Whats your frame of reference except your desk for 2 years? Did a mate tell you? Did you read it in the sun? A LinkedIn post by an angry candidate who didn't get the job? There is no quick buck in the recruitment industry, and i am tired of people who have an axe to grind, using recruitment as a whipping boy for their own inadequacies.

Don't blame an industry for you not being able to cut it in a what is a difficult profession. There are a lot of things killing the UK, and the self entitled 'its not my fault' culture is one of the biggest.
Recruiter1
19th Aug 16 14:21

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ellie

ellie

Having dealt with the recruiting companies as a client and as a candidate looking for a job, I would say "avoid them at all costs". Unfortunately I live in the country (not the UK) where a whole job market depends on these blood suckers. As a candidate it is worse than dating. Recruiters treat you like a meat in a market, promises you everything and rarely delivering. How many times I had a recruiting agent swearing that he or she had a perfect position for me and then dropping off the face of the earth. Once I had a recruiting guy returning his call weeks after his promise (he said he would call me tomorrow which turned into two weeks. He didn't have to say "tomorrow" as I didn't ask my call to be returned so quickly so why even say something when you know that you won't deliver?). This guy had a nerve to beg me to reconsider the job offer that I just accepted via a different recruiting company without having met me, knowing a thing about me apart my CV but declaring that I was the best fit for the job that he had!

They do not care whether you get a job or not, whether you are a good fit to their client or not. They are just going through motions in the database hoping one the received CVs will be "sold" to a client. That is why I was dreading to use a recruiting company when employing a team member but unfortunately in the country where I live there is not much other choice. 90% of ads here is through a recruiting company. We received a number of pre-selected CVs that in my opinion should go straight to a trash bin or with profiles that were completely unfit for what we were looking for. I wasted hours on interviewing "pre-selected" people who were not even interested in a job or were aware of the details of the job. We were looking for a junior position in the market which is the most common in this country and it still took us 5 months to fill a vacancy. How is this even possible? In the end they get 35% of the annual salary of the candidate as a fee and I am not sure even sure for what exactly. It is unfortunate how many job markets in different countries are ruled by recruiting agencies and a candidate has no other choice. I really hope that with years this will change and global companies will realize that employing an internal HR person who has the interest of the company rather than recruiting agencies brings more value in the long term.
ellie
5th Jul 16 18:53

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FEDUP

FEDUP

Hi

Thanks for that - I am now out of work for the first time in my life- and I have worked for the same company for twenty one years- I feel absolutely useless and I feel agencies talk to you as if you are stupid - and are just having a laugh at my expense and tell you anything just so as you sign on with them.

Kind regards

Sara
FEDUP
29th Feb 16 17:58

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Carla

Carla

Your article highlighted that how the bad recruitment agencies will do their job in order to build the candidate database and thus get benefits from them, but still there are good recruitment agencies that do their job at best.

A few months back, I came to know how one can spot good recruitment agencies and thus make their job search more better. www.recfluence.com is the platform which can be used to check the reviews of the various recruitment agencies and thus the candidate get the benefits of it by spotting the good recruitment agencies which thus make them to search better employment.
Carla
16th Feb 16 06:32

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Grumpygit

Grumpygit

I am coming to realise that this true.
Grumpygit
1st Feb 16 11:52

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BOOP DA BOOP

BOOP DA BOOP

Hello all I would like to view my experiences of these very important piece of kit called consultants? Yes I was taking the mick. They are utter useless just sales driven parasites that have none to moderate experience in the field they are recruiting. Do you research people research them on linked in and Facebook and realise they are just sales driven 90% ex uni leavers. With laughable amount of skills I mean real 2015 skills that make a difference. Im an engineer and have been for nearly twenty years worked for top blue chip to back street and you have them recruiting you with experience of sandwich makers and mortgage advisers (sales). They have no real values in the job search they just help them selves to an extra few quid? well thats not quite true they help them selves to a few grand IE searchers fee and commission and placing charge. THATS OUR money. We could find our own jobs if we could apply direct and by pass the middle men and put that extra money towards our families and make our lives better. Why should we be treated any different because a piece of paper says TEMP and not PERM. Money should be the same employment rights should be equal and opportunities to be perm should be there not used as cash cows to theses shallow industry. Since the 1990s this industry has been getting worse and now is very aggressive sales shotgun you to take there under valued jobs but remember the people that set these jobs they are perminant and they are taking you cherry of your cake i.e. your money is this right UK I think not. Its modern day cheap labour the unions should target this industry and abolish this practice. STOP leaching of others get you self skilled and earn your own money don't take mine. stop taking our rights as a equal worker. UP the trade unions down these agencies. PROACTIVE (use less, wrong jobs, no information), BEST CONNECTIONS job taken want tell you KYM PAGE), ENCORE TAKE MY CRAP JOB DAN TALISSIS, ETS NIEL HIGGINSON LEARN SOME MANNERS???? , OTHER sh*t piles you hide in.
BOOP DA BOOP
20th Dec 15 10:43

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Lockforward

Lockforward

I absolutely agree that there are some unethical, ill-trained and wholly selfish recruiters and probably recruitment firms out there who are just after the quick buck.

There are however also a fair number of knowledgeable, ethical and hard working recruiters who genuinely help clients find hard to source talent and candidates get jobs they may not otherwise get access to. These people work very long hours, largely to meet candidates in the evenings when convenience to them, perform an often thankless job where popular opinion is as reflected by the (probably failing) recruiter who wrote this article, and actually help people achieve what they want.

The challenge is knowing which is which and finding out before it is too late. In some sectors it's easier because the recruiter meets the candidate and you can tell very quickly what their motivations are. In lower salary, higher volume parts of the market it's not so easy.
Lockforward
20th Oct 15 20:11

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Petra

Petra

Are blatant adverts allowed as posts now?
Petra
2nd Jan 15 10:04

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OakbridgeIT

OakbridgeIT

We at Oakbridge It Recruitment sympathize with the problems that candidates have with Agencies, that's why we created Oakbridge a completely fresh way of connecting Candidates and Employers without the middle man, (IE Agent) messing this up.
OakbridgeIT
29th Dec 14 12:15

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Xzanfar

Xzanfar

Temp agencies have changed since I first used them in the early 90s, back then you could go to a staffing agency and get hired by the end of the week and even if the job didn't end up being permanent, there was always going to be something somewhere else.

These days they're more like crack houses - go in, get some "verbal crack," but once you are done, you are left hanging! Strung out and hoping to get a "hit"/they will call and place you on a long-term or temp-to-perm assignment, but they rarely, if ever, do.
Xzanfar
13th Oct 14 18:49

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tdh_male

tdh_male

The way I see it is that unfortunately, a large proportion of people will probably have great difficulty avoiding a recruitment agency, because if the hiring company (NOT the recruiter) has not posted the job anywhere else, then you are FORCED to rely on the information that the agency is giving you, forced to go with them etc, unless you decide to not apply for the job of course. I have had issues before with agencies myself, mainly attitude related. Another thing is that if agencies post fake jobs, you would never know anyway. The only thing you CAN do is make sure that your CV DOESN'T have any reference details on, and refuse to give them. So, unless there's something I'm missing, the agencies are pretty much in a win-win situation.
tdh_male
18th Sep 14 13:10

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michael

michael

ok fair enough if you sick and tired i will show you a trick to finding work, use the LSE find a company that you like, by area, group, ect you will need to download listings, i find this the best way open in excel, with each you will have the trading price, sector what they do and more important a direct link to the website, look for the carers link and see what they have, and apply away, do things direct. explain they you did your research on the LSE, that you fully understand them as a company, that you are just not handing cvs to any open jobs, that you really would like to apply just to them, and remember in your email to be upfront as to why you are applying, i hope some of this helps, i don't have a degree, but i have worked for some of the worlds biggest companies, Im a day trader, i live in w1 in central London near oxford street, put in the work its hard and stop blaming your lack of knowledge on other people
michael
23rd May 14 16:46

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Ritchie

Ritchie

I work in recruitment and am immensely proud of all my placements. I recently placed a charming, well skilled, Polish grad at an engineering firm. Both parties are delighted and they would never have come into contact without without the MANY many hours I dedicated to the role. The company is a small engineering firm who don't have a hr budget to advertise beyond the local paper to fill their niche role, they are delighted with the service I gave them.
Ritchie
21st May 14 00:08

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