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Eating out is too expensive because people put up and shut up

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A fool and their money are soon parted, isn't that how the saying goes?  These days that seems to truer than ever before.  My gripe is particularly aimed at the way people hand over their hard earned cash to businesses that think they can charge whatever they like for their goods and services.

These businesses get away with this because people let them get away with it.  They pay whatever they are asked without ever stopping to ask themselves "Is this too much?".  In my experience it is those individuals that have the excess cash who are less likely to complain and I suppose you could argue if they can afford it, why should they complain?  But it's those of us who don't earn as much that pay the price.  We of course choose to go somewhere else wherever we can, however, that's not always possible and with a group of friends you'll often have a mixture of fat purses and skinny wallets.  Whilst I have no objection to those who want to pay more doing so I do despair at those who cannot meekly handing over their money without a word of protest.

A hot dog meal purchased recently at Grillstock in Leicester Grillstock in Leicester

This gripe was written on the back of a "dining" experience recently at a place called Grillstock in Leicester.  I wasn't particularly impressed with the place (or their leaky toilets).  I chose the cheapest meal on the menu a hot dog with fries and coleslaw for £6.50 and had a beer priced at £3.80.  That's a 330ml bottle by the way, not a pint and if it had been it would have worked out at around £5.75!

As is so often the case these days with restaurants trying to be fancy the food didn't come on a plate.  It was on a grubby looking tray with a piece of greaseproof paper, which saves on washing up I suppose!  The chips were OK, a reasonable amount no problem there either and the coleslaw was OK although probably out of a tub.  It didn't have that homemade taste.  The hot dog was pretty underwhelming and as a package I don't think it was was particularly good value for money.  How much would I have preferred to pay?  Definitely less than a fiver.

So in summary, a meal and a small drink for £10.30.  Probably not as bad as some places, but definitely not as good as chains such as J D Wetherspoon who can do a jumbo chilli dog with plenty of fries and onion rings plus a pint of real ale for £7.09!  But what is three quid I hear you say?  Well I'd say it's three quid that would be far better in my pocket than in some business more than happy to put the squeeze on its customers.  My main point in all of this is don't be afraid to take your business elsewhere.  Speak up and let it be known if you think you deserve a better deal.  All it takes for unscrupulous businesses to thrive is for good people to shut up and say nothing!

By: Victor (the food god) Meldrew


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Marco Pierre Sh*te

Marco Pierre Sh*te

I'm gonna have to defend the catering industry here. Does anyone here have any idea how much it actually costs to run a restaurant? The £10 you paid for a meal is supposed to pay for the staff (minimum wage AND national insurance have just gone up), utilities (all gone up + all fridges freezers on 24 hrs per day, gas on 18 odd hours per day, gallons of water being used for dishes, clenaing chemicals, disposablecleaning products, laundry, plate/ glass breakage, cutlery replacments, general maintainence), pension contributions, business rates, tax etc. So that's just the overheads. Then there's actual food. So I spoke with a supplier today and he offered me 8oz thick cut, beautiful Sirloin steaks at £6.99 each wholesale. So, if I wanted to put that on the menu, in order for us to pay all those overheads and make an actual profit that means its worth us actually operating id have to sell that steak and aim to make a gross profit of 72%. So, to get that if you add on the 20% VAT, estimate the garnish costs for us at around £2 if I were to put a nice sauce with it, chips, onion rings (whatever), it means I'd have to sell the steak on to the customer for around £38. Now, no one wants to pay that. Its not a scam price its literally just what we need to charge to actually be able to turn a profit on it. Price of Beef at the minute is around £20/kg. Insane prices. So, what restaurants do is actually sell items like steaks at either a greatly reduced profit or even break even point just for the sake of having on the menu to please customers. To try and make up for that shortfall they might mark up starters slightly higher (around the 80odd% mark GP) and at the end of the month pray that all the figures will add up so that on average you're making between 68-72 GROSS profit. Not NET. There's actually zero money to be made on food in a restaurant sense unless you're selling absolute dross up at an absurd price. But the food will be rubbish. Absolute total rubbish. Like loaded with E numbers McDonalds level rubbish. If you're not prepared to pay the price of what things actually cost in restaurants so that they can make a profit, then just stay at home. It's really not in a restaurants interests to be ripping people off. Market is too competitive and we literally can't afford to. 9/10 new restaurants close in the first 12 months. Everyone thinks they know something about the restaurant business, but practically no one doea except for life long professionals like me. And we want to pass value onto customers. But we can't do it unless we charge what we HAVE to. If we don't we won't be there. It's that simple.
30/05 Marco Pierre Sh*te
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Standup4socialjustice

Standup4socialjustice

I TOTALLY agree but I do say something. Wagamama for example... £.3.50 for a small glass of still lemonade for a child or £8.50 for a small starter plate of chilli squid (approx 6 pieces!). It's LUDICROUS. Yet plenty of people are willing to dine at the such establishments knowing the cost so therefore don't complain - even if the do think it's over priced.

I mean HOW can they justify £9 for a gin & tonic sprinkled with edible petals pieces. SERIOUSLY.

I like their food & like to treat the children every now & then but I take my own drinks in. I don't care if they don't like it or ssl me not to drink them ,.. I tell them I'm not willing to pay their extortionate drinks prices on top of their expensive menu.

Like you say, we could choose to go elsewhere but why should we?!
20/02/24 Standup4socialjustice
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Eatathome

Eatathome

Absolutely agree with you - ridiculously greedy prices and customers frightened of complaining!
I'm always amazed why eating out is so popular - when you don't need to be a particularly brilliant cook - in order to prepare something better and massively cheaper at home!
25/08/23 Eatathome
2
The Great Big Sandwich Rip-Off

The Great Big Sandwich Rip-Off

Sandwiches from high street outlets.

X + Y + Mayo or Pickle or Remoulade and so forth ...

BAH! I don't want any of this crud. I want a real cheddar cheese and tomato inside a large crusty roll. I want a ham sandwich. I don't want a skinnily sliced tomato, sad looking lettuce. I want a real bacon roll, maybe with a fried egg, and not pay a fortune for it.

I want real butter, not margarine.

Baguette, that means pay double for your sandwich. In France the baguettes are subsidised. Not Here!

Ciabatta, another con.

Salt Beef Sandwich. = Boiled salty beef, on rye bread. Make sure the rye bread is really rye bread. Make sure the beef, the cow/bull/bullock/heffer whatever has been properly fed.
12/03/16 The Great Big Sandwich Rip-Off
1
Close These Places

Close These Places

Imperial War Museum London Saturday afternoon out with the kids. Snacks in the Cafe. Self Service. An industrial amenity designed for Deltas. Awful and grossly overpriced.

Slice of a very, very thin pre-fabricated non-descript pizza warmed up on a hotplate, topping made of mediocre materials = £4.95. Area of slice 120 sq cms. [A standard pizza for one would be of size around 800 sq cms].

Tea, a paper cup with a tea bag dunked in boiling water =£1.60

Small Slice of industrially made cake = £3.95 [they get around 8 slices out of one cake].

Eating area = a shelf.

Snacks for 4 = £45

This is how an afternoon out is spoiled. Place should be shut down.

Museum is great.
07/02/16 Close These Places
9
Next

Next

GOW, I once heard a rumor that an out of work cook blagged his way into one of these so called upper crust restaurants and was so angry at the sight of the snob customers that he added his own special ingredients to the food. After seeing first hand what went on aboard ship when someone complained, I don't doubt this story.
31/01/16 Next
1
grumpyoldwoman

grumpyoldwoman

Hi Grumpy xx.

I'm not in the habit of watching cookery programmes, but I do usually watch Rick Stein. He has a word for such food, it starts with "b" and ends with "ocks"!
31/01/16 grumpyoldwoman
4
Grumpy xx

Grumpy xx

I can't stand those places that try to jolly up what seems to be an ordinary British home cooked meal with pretentions of being gastronomic. You know the kind of thing: fish and chips - only it's not a big piece of fish crispy battered with a mountain of chips next to it on an oval plate with home made tartar and vinegar or ketchup on the table etc. Instead it is about five thick cut still skinned fries buried and turned soggy under a small piece fish of a dubious type - described as sea caught cod - or some other rubbish, covered with equally adjectivally overblown batter (to make it sound more delicious 'real ale battered etc.) and some crushed garden peas in a small pot beside it - not proper starchy mushys - all priced at a premium because it looks pretty on some platter and the dish sounds really special on the menu to draw you in (dupe, would be more appropriate description). In effect they are just stingy portions on enormous plates and the food tastes awful, and are overpriced leaving an even nastier taste when you see how much it cost. I blame these telly chefs like Jamie Oliver for all of this pretentious nonsense. Pasta dishes are worse, huge plates with a small squiggle of spaghetti and some fancy sounding basil and tomato sauce enveloping it and buried under parmesan to make it taste of something. Normally, you need to get a kebab on the way home.
29/01/16 Grumpy xx
4
JohnRJ

JohnRJ

I've come across many so-called errors in my food bills. I cannot say whether they are deliberate or not, but I have suspicions some are, and if those involved are caught they can claim it was a mistake when it was a deliberate attempt to defraud.

Not just in pubs and restaurants but supermarkets etc as sometimes I have been overcharged where the advertised offer/sale price hasn't been honoured at the check-out.

Check your bills as best as you can and query anything unusual.
26/01/16 JohnRJ
1
grumpyoldwoman

grumpyoldwoman

RG, try going on holiday to Turkey. Most of the restaurants do sensible food at sensible prices. Yes there's lots of Turkish food on the menu, but they seem quite good at English favourites too! Even the Turkish food is fairly simple, and some gorgeous casseroles.

Seriously though, I do know what you mean. I do find it frustrating when going out for a meal; you look at the menu and think "well, that would be ok if they hadn't put that in it, or put that sauce on it" and so on. Mind you, Marston's pubs are quite good; especially if you go when they've got 2 for 1 on main courses.
03/01/16 grumpyoldwoman
1
Real Grubber

Real Grubber

Eating out is expensive because the landlords where restaurants locate themselves are capitalistically greedy, because the restaurant owners themselves are greedy, because their menus are designed completely to mislead restaurant-goers.

Where can one go nowadays to have a square meal for a reasonable price? Cottage pie, steak and kidney, fish [cod or haddock] and chips [made with quality potatoes], rhubarb crumble pie and rice pudding. Where are the restaurants for the workers. Do pubs nowadays do home made meals for the masses? Or has the BBC promoted luxury, upper middle class chef style cooking taken over all the places one can buy nosh? Master chefs make a quality midday meal with two courses, two veggies, and sufficient protein to sustain us for the day for £5. We don't want modernist presentation style meals. We want to be fed.

We don't want 12.5% added to our bills automatically for so-called Service Charges.

We don't want grossly overpriced wines and beers.

We want tap water when asked for. Free!

We want menus which state the full price for a meal on the board outside restaurants.

We want weights for fish and meats declared up front on the menus.

We want the restaurant to serve ordinary people, not the bourgeoisie!

We don't want garbage takeaways: Mc Donalds, KFC, Burger Kings, and all other kinds of quack food. We want real food, properly cooked with care.

Have a nice day!
24/12/15 Real Grubber
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