Why can't I make payments the easy way?

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I joined a self-help group and my intention was to pay my annual membership automatically as I could be away regularly.  As with all regular payments, we can do this via the Internet and many companies requiring regular or annual payments provide customers with a sort code and account number to make payments to.  It does not carry the security level that a PIN or password has.

All I asked for was the sort code and account number so I could set up a standing order to pay my membership without having to think about it as I don't carry much spare cash around with me.  The treasurer refused to provide me with the details.

It seems he is denying me this information because I am asking for information that is not my business.  If so, why do utility companies and financial organisations as well as other traders provide sort code and account number if it was as sensitive as a PIN or password?

The sort code and account number are printed on cheques as well so the chance of using the information for fraud is just an excuse to be bloody-minded and exercise power.

The treasurer either has something to hide, or has an attitude problem for being so blinkered and obstinate.  I sent my last remittance via the post with coins stuck to a card to get my point over.   Although the postage was rather more than if I had sent a cheque, I do not intend to let this warring banker control me with his narrow-minded limitations.

By: The Full Tommy

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Commuter

You can make payments easy. Most companies will allow you to set up a direct debit or a standing order. This stuff isn't rocket science and it has been around for a while!

19/02/09 Commuter

-15

Bob

Are you mad? You want to pay bills the easy way, well of course that wont do! Sorry, I'm not being serious, only teasing and I've seen examples of this kind of suspicion before. If you ask for bank details people do question it, it's only natural. In this great world with identity theft and credit card fraud, no wonder people are funny about it.

18/02/08 Bob

-6

KenB

Sad that some people don't have anything more meaningful to worry about.

22/10/06 KenB

-9

Attila the Mum

God, how annoying! You're right - there is no reason whatsoever for the Treasurer to refuse to give you the details, especially as a bank transfer or standing order is free of charge to both of you. The only thing I CAN think of is that perhaps your membership money is being paid into a personal rather than a business bank account so the Treasurer can avoid other bank charges (such as those for paying in cheques). If this is a small independent group such a setup is feasible, and may be the 'thing' he has to hide!
Then again, maybe he is just an awkward old git who doesn't really understand how modern banking works but won't admit it...

25/05/06 Attila the Mum

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