27 comments Add a comment
We've all done it... scouted round the supermarket for bargains, special offers, reduced stickers in order to save a bit of money. Then you merrily take them to the till, walk home and put them away. Whilst you're unpacking your shopping you notice that the prices on the receipt don't match the special offers. Half of them have been charged at full price. That's annoying enough but a few of them were things that you wouldn't normally buy if you hadn't been lured in by the 'reduced' or 'special offer' sticker. This basically means you've actually paid the full amount for something that wasn't all that brilliant to start with!
So why didn't you check it when the goods were being rung up at the till? Well, I was trying to find my purse, find my own plastic bag, unload the stuff, pack it, dodge people taking a short cut through the checkout area and pay. All in the space of 2 minutes before the next customer shoved me out of the way. How many of us can actually say we check the prices of everything as it is being rung up at the till anyway?
Next time, I'll just buy the usual stuff...
OK - so that still leaves the time when you were leaving the shop. Yes I could have checked as I walked towards the door, but then I was ambushed by charity collectors who relieved me of a pound I couldn't really afford because I was too much of a wimp to say no. So, didn't spot the error until I got home and started to unpack my shopping.
Was it worth going all the way back to point out the mistakes? Probably not really, so they've got away with it again. Next time, I'll just buy the usual stuff and steer clear of the offers. Rant over!
By: fedupinwales
Leave a comment
Got proof of it, then reported them. However Tesco basically called me a liar and said the items are on sale at the reduced price.
I would like to see their face's when they see the proof I gave OFT who say they are taking it up with Tesco. Whatever that means.
That said, it does help to be in the shop at the time you've purchased it, so that any offer labels are still visible. If they're out of date, as they're often removed late, many of the supermarkets still let you keep the offer.deal, even if the sign showed an expiry date.
I now always check, as the major supermarkets are notorious for over-charging, it just means that I have to plan for more time for each shopping trip. Their tills aren't always the best, as multi-buy deals often just ring up the individual full price, and don't recalculate until the final item has been scanned - if they did show it straight away that a deal/offer had been achieved, then you could just watch the per item scanning process - sadly, as most of these companies are only focused on bottom line profits, getting you out of the shop quickly, and retaining some profits from over-charging, it's in their interests to keep things as they are. They confidently know that most people will never get a refund of money that they have been over-charged.
I think by law they should be forced to calculate their level of over-charging and give this, plus a compensation punishment free, of say 50% to consumer groups or another charity. They would swiftly change their ways if they were punished appropriately.
The couple with the trolley raced over and I went as well but got there too late. I thought they may realise I was in front of them and let me go first. Or perhaps spot that I only had a few things. But no, they loaded all their stuff up and ignored me, after glancing my way.
Selfish people.
In the end, I went to another queue. I think the supermarkets should change the policy on this. Why not go to people half way down the queue and lead people over in the order they were queuing. Seems fairer!
And I thought all along that you were a genuine person.
That way you will have a clear conscience.
This is what created the class divide.
It is a good job that some of us aren't as greedy so we soften the impact these have on society.
Please pay any surplus into my bank account, 77-08-05 43781256,
Thank you.
Johno