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I had not even exited my car when it was hit by the infamous abandoned shopping trolley in windy weather whilst at the supermarket this weekend. When I got out and had a look the damage was quite bad, more than a little scrape. At the time there was no Trolley Assistant in the vicinity and when questioned about why, I was told that he was on a break.
As expected, I have had no joy from Tesco when I complained about the damage their shopping trolley caused to my car and will have to repair the work myself or via my insurance company.
After searching through the websites it seems the Tesco Trolley is rating quite high in the 'Supermarket Shopping Trolley Car Damage Pole'. This alone would make me question why Tesco have not introduced the more sensible £1 return trolley system across all branches of the supermarket.
I understand that some members of the public are just lazy. Something like this should ensure that they return their shopping trolley after use, but on the other hand, I feel that a supermarket should be ensuring the safety of not only their customers, but their cars too.
If this abandoned shopping trolley, which coincidentally, hit my car in high winds, had hit my son or anyone for that matter, then is Tesco still not liable for an injury sustained from one of their trolleys? If someones car had rolled into my car in Tesco, then are they not liable for the damage to my car? Would we not exchanged insurance details? Surely when a supermarket gives access to the pubic then the road becomes a "public road" and falls under Road Traffic Law? Also, surely the trolley attendants should be more vigilant during windy weather and take steps to prevent them from careering around the car park causing damage?
I ask you, is this a lost cause or should I pursue for some form of compensation?
By: Joanne
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PS, Straddling two spaces is also not a good idea, this is a red flag to angry drivers and yobs, most lightly you'll get keyed.
It happened before I could stop it and made a dent in my passenger door
I wrote to tesco and same excuses and we park at our own risk
Why haven't they got public liability insurance it's disgusting so we go shopping in their stores and we can come out to a damaged vehicle
It's not like thy are poor
The law is an ass and maybe the public should get a petition started not just for stray trolleys
but also for dishonest people who damage your car and drive away
This world is falling apart
It's so aggravating grrr!!
Tesco can't be held responsible for the rudeness and laziness of other shoppers.
I'd ask them to look at the camera footage and see if they can see who left that trolley behind. If they also parked there then it's easy to find them by their cars registration plate.
A coin system would be best.
But I think better would be to let people who's left behind trolley causes damage that Tesco at least try to find these people and make them pay for the damage they caused.
I think less people would be this lazy if the shops would try to find them and make them pay for the damage.
How hard is it to just put your trolley in the trolley bay where it belongs?
Now after using Tesco Rugby for 25+ years, shop at Sainsburys. Cost me £350 to sort out,
Tip for the future,
Find a place away from the trolley storage and at the top of an incline.
So how can a car park which is open to the public every day be any different to a farmers field open for two days in the year?????
Side swiped by trolly stack.