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Why don't rival bus companies work together? On the face of it that might sound like a stupid question but as a passenger who's waited at a bus stop for the best part of forty five minutes, I can tell you I'm not amused at the level of service. My journey home could have been much quicker if the ticket I bought this morning could have been used on one of the 5 buses I've just watched depart for my destination.
I can't complain about the level of service if I'm just going one way. I could get any bus within ten minutes, pay my fare and be there in no time at all. The problem lies in buying a return ticket, because you are then forced to use the same bus company for the return journey and buying a single each way would work out much more expensive.
I'm pretty sure that this area isn't the only one with rival bus companies operating on the same route forcing the passengers to decide. Surely it would make more sense to create a common fare and ticketing system so that you could use either company for your journey when you needed it.
I don't think either bus company would loose out by taking home return passengers for the other, it would presumably even out as the other company would end up picking up some of their rivals passengers too.
as the bus service improves, presumably more people would start to use it
There's a benefit straight away for the passengers as they aren't left waiting at a bus stop for ages. But then if as the bus service improves (as it would if there are more buses available to you), presumably more people would start to use it safe in the knowledge that they could get on any bus to get home. More passengers equals more money, isn't that a good idea?
Couldn't the local councils step in and help these rival bus companies work together?