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This gripe was written in early 2000 and illustrates some of the difficulties faced by consumers who wanted the new technology at the time.
I've used the internet now for a number of years both at home and at work and have been waiting for the day when I can have an 'always on' high speed broadband at home at a relatively low cost.
The choice of this type of service is fairly slim and most people will be limited to either ADSL or Cable modems. British Telecom remains the major provider for ADSL and NTL are responsible for most cable modem installations in the UK. Whilst this is all very well if you live in a major city or densely populated area, many of us who live in rural parts do not have as many options for broadband available to us, if any at all.
I first signed up for ADSL with BT nearly two years ago when they first announced openworld and at the same time indicated interest in cable modems with NTL. Since then I have had no joy in obtaining either and currently use BT Internet as my service provider with a basic 56K modem. Although this is acceptable for occasional usage I would really like to be able to work from home, download software and generally use the Internet in a more productive manner.
My gripe is not with the actual service that these companies provide, rather with the poor coverage of the country and extremely slow roll out of broadband that we are currently facing.
In a recent conversation with NTL when I finally got through their telephone exchange to speak to a real person, I was told that there was a problem in my area and I would not be able to receive digital services yet. This was 5 weeks after I originally placed my order and was told by the sales person that someone would contact me within the next few days to arrange the installation. Friends who have either ADSL or cable modems assure me that it is well worthwhile and makes a big difference when surfing and downloading files. I now wait with baited breath to find out when I can join this exclusive club.
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BT broadband for a few years now. Had visitors last month who took my allowance of 10 GB to fifteen GB. Was charged 1£ for every gigabyte by BT.
So! ON the many months of using much less than 10GB why have I not had a rebate?
Its heads we win and tails we win for BT.
As a golfer I find the absence of anything but football on BT Sport a complete waste of time. Keep it BT and offer another rebate, perhaps. LOL!!!
I think they have strangled my connection so I pay for the fibre optic broadband or infinity as they call it.
Step forward Talk Talk the pariah and now Plusnet who used to be reliable and rock solid on their costs. Rip off Britain - well lads the money is running out hopefully it does for you too.
To call any telephone number in the USA via Skype from UK is 1.6p per minute. So why does calling a commercial telephone number here in the UK cost more than 3 times as much?
"Free UK 24 x 7 telephones calls" is a huge commercial lie.
BT sport watcher
personally I find watching Golf really boring but each to their own. Have you not seen the tennis, American football, baseball, basketball, boxing, rugby or cage fighting ? No didn't think so.
I think it's great that BT are seriously competing with those money grabbers SKY who have had it too good for too long.