The Weekly Gripe

Gripes the News
The Soapbox
Gripes in the pipes
*

Fed up with my unreliable VW Golf

205 comments  Add a comment

I have always had old bangers whilst bringing up my family; I just couldn't really justify the expense of a new car.  However having put both children through university at great expense, I decided to treat myself.

I test drove a few models, but had a good feeling for this VW Golf.  You pay a bit extra but with German reliability you don't mind to certain extent.  I bought VW Golf 1.6SE FSI vehicle in May 06.  It has been back to the workshop about seven times for various problems since I have owned it.

I recently broke down on motorway (17/10/06); the car just lost power in fast lane which is extremely dangerous.  My wife and I were on hard shoulder for hour and half on this occasion.  A tow truck came out and he managed to get the car started.  The plan was that he would then follow us to the next junction, but we never actually got there as it broke down again with same problem.  In the end we had to be towed to my home address.

Unreliable VW Golf - two days later I broke down again...

I rang Volkswagen in Leicester the next day for there prognosis whereupon the advised me to bring the car in.  I told them it wouldn't start and we arranged for VW Assistance to come over, get the car started so that I could get to the garage.  The car came back two days later and they informed me that it was all okay now they had updated the software.  I didn't quite understand that!

Two days later I broke down again, same problem as before; yet again towed to garage by VW Assistance.  The man who came out stated that he knew what the fault was as he plugged it into his laptop on the side of the road, he was 99.9% certain and he would be telling the garage when we got the car there.

I rang the next day to be told that the problem wasn't what the roadside assistant had said and that it was something else very confusing!  By now I've pretty much lost the all confidence in this car not knowing if I'm going to make it to my destination or not.

VW Golf keys During the week they have it in the workshop again; they ring me to say that on test run it has broken down again.  Strangely, they, they ask me who I used to tow me in before as they needed to get it back to VW Leicester.

After a week at the menders they proudly tell me my car is ready for collection, whoopee I thought!  Sadly my excitement was cut short, because when I picked the car up there is a rattle coming from the engine that wasn't there before.  Also they didn't put the grill back on that covers the tow hook at the front of car.

I am taking my Volkswagen back to Leicester on Mon 30th Oct.  I really don't want this car any more.  I have bought a load of rubbish and I would really like my money back, or perhaps a different that may restore my faith in Volkswagen again.

Ihave spoken with VW customer services but heard nothing since.


Leave a comment

First Prev Page 1 of 14 Next Last

Mark

Mark

Unreliable cars and arrogant emissions cheating organisations.

Simple parts such as tail gate locks fail within a few years.

Customer services are unhelpful and arrogant - car not in warranty so we have no obligation to do anything. Our decision is final and we will not correspond an further.

Compare to BMW. A sensor fails when not in warranty - they replace free.

Never buy a VW.
Mark
26th Oct 16 10:33

!

1
des w

des w

strongly disagree with last post VW just run away and hide from any problems behind expensive solicitors was on my third VW GTIs & R32 had a major problem and they ran away worst car company ever pure cheats & lies
des w
22nd Apr 14 12:13

!

0
Dead and Buried

Dead and Buried

VW golf is best known for having few problems and retaining its value very well. Therefore you must have fooked it up mate.
Dead and Buried
17th Apr 14 10:24

!

0
Mr Vee Dubbs

Mr Vee Dubbs

In fairness to VW, you could experience this with any car company, after all cars are mass produced and there is always a percentage of cars that will have a fault of some kind or faults in your case. I have had my VW Golf GTI mkIV for 7 years and it is the best car I have ever owned (third car owned), very reliable and very quick!
Mr Vee Dubbs
16th Apr 14 13:19

!

0
Sheena

Sheena

Has anyone had problems with seat belts in VW,polo, i have a three door VW comeing out foot got caught in seat belt Car Dealer has never had any Complaints had to go to Accident and Emergency.
Sheena
13th Mar 14 11:19

!

0
collar

collar

Yes indeed. to my utter digust I had a Golf delivery which included A DSG gearbox. I found the car a bit small and hard cushioned, but still home comfy. I cannot wait for the new Passat to come out .Last year my Golf were miss-firing the last time on the motorway, the previous golf I had for 4 years, hoped the new one was as good, but the same problems this tim . why are the dealers getting so-called reliable cars from abroad only for them to miss-fire on the motorway? when our's are out of fuel I can understand but no need for it normally. at this time of year there is more strain on the battery. Charged up the battery but no joy. Please I just want a car that works, perhaps I will go British next time!
collar
7th Mar 14 20:19

!

0
des winks

des winks

Good Luck Robert i will never ever own a VW product a Shocking Company
des winks
7th Mar 14 12:07

!

0
Robert

Robert

I own a 2012 VW Golf with the 7 speed DSG . My car has failed twice now with a loss of power. VW refuses to do anything about it and I have been forced to sue them. VW want me to continue to drive my car around at my own risk until it happens again. This is so dangerous and not good enough. VW has recalled 2008 to Sept 2011 models and 2013 models for loss of power problems but are in denail about the same problems occurring in its 2012 models. This is a disgrace with VW putting its corporate profits and brand before customer safety. Others have had the same issue. Let me know if you have a 2012 7 speed DSG model that has lost power. I am concerned about the safety of other VW owners if this issue remains a secret. I am being encouraged to start a class action.
Robert
24th Feb 14 22:36

!

0
vw

vw

JUST NEVER BUY A GOLF BOTH DEALERS & VW HO ARE RUBBISH
vw
21st Sep 12 14:57

!

1
Boblet

Boblet

noa furfaro - Come to Bradistan on the m62 & watch them driving their favourite car, "the Golf" I guarantee you will never touch a German car again. Only extremely bad drivers are attracted to the Golf. The surviving cars, insurance write offs etc, end up on the second hand market with the exhaust drain pipe removed, ready for you to buy, think about it! Dont take my word for it, have a look at the way golf drivers actually drive, they couldn't drive a golf trolley never mind a car. These punished car's all end on the used car market.
Boblet
18th May 12 19:05

!

-11
noa furfaro

noa furfaro

I bought a 2005 VW Golf TDI with 89,000km on it, 2 years ago. Since i have purchased this car, I have replaced the turbo, the transmission, the clutch, the timing belt, the fuel filter and many other parts. my total repair work since I bought this car have nearly cost me the price I paid for it. Now, my car is currently 'deciding' on its own when it would like to start or not. my VW specialized mechanic can not figure out or understand this problem, as the car has a mind of it's own. I hate this car and want to get rid of it immediately. I will NEVER OWN A VOLKSWAGEN EVER AGAIN.
noa furfaro
18th May 12 00:41

!

-6
Colin

Colin

Volkswagen Golf is the most unreliable vehicle we have ever owned. We are on our second, both purchased from new, and this will certainly be our last. It has covered only 40k miles, but the faults just keep on mounting. The only saving grace is that "everything in life is not as reliable as a Volkswagen", because the world would be at a standstill! Absolute junk!
Colin
15th Jan 12 15:04

!

-2
Oboy

Oboy

I have driven Volkswagens since 1996 and trust the brand. Now I drive a Caravelle VR6 and do as much service and repairs myself as possible. I am not very impressed by the VW service as they seem to use textbook soultions to tracing faults.
Recently VW told me that the air mass meter was faulty and needed to be changed. G70 and mixture adaption, the fault codes said. I was not willing to throw another £200 for something I had changed the year before so I went for a cheaper solution and changed relay no 167 for the fuel pump and the car started.:)
Oboy
17th Nov 11 21:01

!

-7
Fred E

Fred E

I can never work out why anyone thinks that a VW would be reliable. Was it the Paula Hamilton advert? They never come out well in reliability surveys (the japanese cars always win these). Internet forums are plastered with problems with VW cars. The german VW gearbox on my Ford certainly didn't last long.
Fred E
14th Jun 11 17:38

!

-4
VW Polo fan, but no more!

VW Polo fan, but no more!

What the point to put computer in the car to monitor the engine problem? Everything go wrong from most of the sensors itself !? It make life more complicate! Is it cost cutting? I don't think it is anything to do with good batch or bad batch of products! Bad is bad, no excuses! VW's mechanics can't fix their own problems!!!! Bring the old engine back and stay with it just put new shell on and make it look good, everyone will be more happy! Don't want anymore VW cars, RUBBLISH!
VW Polo fan, but no more!
14th Jun 11 03:21

!

-1

First Prev Page 1 of 14 Next Last

FEATURES

Gripes the News
Gripes in the pipes
The Soapbox
spinner