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My gripe is with the big garages and in particular vehicle repairs and the quotes you are given where they don't fix the problem, but charge you a ridiculous amount anyway.
Is it just me that gets annoyed when I take my car in to get a problem fixed and I get a bill for all the solutions they tried that didn't fix the problem? They give me an estimate of £50 which miraculously turns into a bill of £200 plus. Why should I pay for a mechanic that doesn't know what the problem is?
My favourite is when you get "we didn't find the problem, but we replaced your battery, starter motor, oil filter and horn, so thats ten grand please, and you still have that knocking noise. Come back next Saturday when we have more time" and "oh we threw those old parts out, so you can't take your car back until you pay."
Shouldn't we be paying the money to fix the problem, hence using an expert in the first place? Not financing a complete trial and error process that always seems to be in the region of a few hundred pounds?
"It will cost £100 to fix your oil leak sir" after a cursory view, but then a bill for £400 comes in to cover all the other items we tried that didn't in fact fix the leak. Grrr...
I can state however that I have never had this problem with smaller local garages and that I understand that sometimes things do need to be looked at in stages to fix them. But so many times I seem to have been overly stung for the lack of knowledge on the mechanics part, and I can't help but think that perhaps there is something dodgy going on at these larger garages.