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Annoying telephone surveys and nuisance calls

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Don't you just love those annoying telephone surveys that interrupt the peace and serenity of your weekend without even the slightest hint of any reward, financial or otherwise?

It's Saturday morning, close to mid-day but not quite early enough for lunch and I've just answered the phone for the third time in the vain hope that it's someone I actually want to talk to.  But no, of course it's not, it's another telephone survey from an independent research company!

I have been called three times in a row today... Feels like I am being picked on here!

This guy even had the audacity to mention Mori (presumably as in Mori Polls) as if that would impress me enough to spare a few minutes, which would in actual fact end up being more like twenty minutes to half an hour as some of these questionnaires are so badly written I don't think the caller even understands them.

A telephone handset I declined to take part in the latest survey of course.  Occasionally when I have nothing better to do I've whiled away a few moments answering silly questions, but not today.  I am polite of course.  They are only doing their job but I do wonder why I have been called three times in a row today.  Feels like I am being picked on here!  Still, at least this person stayed on the line while I declined to take part.  The last time I took one of these calls the individual was very rude and just slammed the phone down on me.  Nice!

They could get people to take part in telephone surveys more readily if they offered something in return.  A few quid off something with a voucher or even just a pound or two would be good.  Actually, even a lottery ticket would be an incentive to spend a little bit of my precious Saturday morning answering some pointless questions.  Things are tough now though and you don't get something for nothing.


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I'd like to order some foreign currency

I'd like to order some foreign currency
4th Mar 14 11:03

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0

I'd like to tell you about a change of address

I'd like to tell you about a change of address
4th Mar 14 10:03

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0

I am going to scrap my phone

I have just had an automated call from a "Kitchen Scrappage Company" offering to replace our kitchen. It was not from a real human being, but was a recorded call. and dialling 1471 gave no information from whom it was made. How the blazes can I stop such calls? I wrote to my MP about this, and they were unable/unwilling to do anything about it. It seems that the only thing I can do is to close my telephone account altogether, as the previous poster advised. The telephone has become a nuisance system.
27th Nov 13 08:11

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2

Close Your Telephone Account

It seems that the only thing to do to stop unwanted telephone calls from scammers and marketeers is to close your telephone account altogether. I am going to do just that!

Let the telephone providers lose money until they stop cold-callers.
9th Nov 13 04:11

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4

Single Mother Plagued by Calls

http://epetitions.direct.gov.uk/petitions/46153

I am not normally enraged but after being plagued by things being thrust through my door and nuisance fax calls to my landline I bit the bullet. I searched online and found one of the companies faxing me. When they refused to put me through to the person who had decided on their marketing approach I called them back. Several times. They were a debt management company trying to sell their services to other companies, and they threatened to bill me for their time and come to my home if I didn't pay. If you think this kind of thing is wrong, please sign the attached petition - its trespass.

http://epetitions.direct.gov.uk/petitions/46153
15th Mar 13 05:03

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Register of Inbound Telephone Calls

It is high time that the source and origin of all received telephone calls should be 100% identifiable, even those from abroad. One should bwe able instantly to know from what number someone is calling you from. One should be able to press a button on one's phone, which blocks the caller's own phone till the call they made has been fully traced and the telephone number of the caller registered for one's own perusal. 1471 is absolutely useless for dealing with spam calls.

There should be an EU law about this.

All calls from India should be blocked until the Indian telephone service provides source infomation
21st Feb 13 09:02

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3

Mia the Cat

I actually used to work freelance as a market researcher. I had a job for 2 weeks once for a water company. I had to phone households between 4pm and 9pm and lie that we would like them to take part in a quick survey. Quick? Ha ha... A few people cut it short but by and large I did well.

Next job was a motor insurance survey for a big corporation. This survey was ridiculously long and quite a few people gave up. I couldn't blame them. I got out of market research and had a stint at cold calling appointment making - it was a hard slog making phone calls all day and I got pi88sed off with it after a month.

In fact I began to feel I was a nuisance ringing people up...I suppose I was! I packed it in because I came to hate the idea of unsolicited phone calls, as I had begun to hate door-to-door canvassing years earlier. Again, with that I was pretty successful.

I'm now of the view that canvassing, whether by phone or in person, should be outlawed. It's a bl00dy nuisance!
20th Feb 13 11:02

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-4

Peter

I always pretend not hear properly saying, "I have a terrible whistle on the line" and asking if they can hear it. I then blow a Acme Thunderer whistle as hard as I can. It doesn't stop them but it makes me feel a lot better!
11th Feb 13 07:02

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Jeff

Hello all !

Whenever I have to deal with unknown number I always check it here tellows.co.uk
It have happened to me that I got a missed call or text to ASAP call back and then I am getting charged dubble. It is nothing more but classic SCAM ! So, please, if it happens to you as well, report number here tellows.co.uk
7th Feb 13 11:02

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-1

Dendiput

This is what I have done to stop all unwanted phone calls, and it works:
1. Buy a phone with 'Night Mode'. I have a Panasonic, and it will also allow you to give 'Categories' to your contacts.
2. Set up your do not disturb 'Night time' from 0600 to 0559 (24hrs) and allow anybody in any of your categories to override this and get to you.
3. Ensure that you have an answer-phone ability so that any genuine caller can at least leave a message.

The downside is that you will only receive calls from those in your contact book, or numbers that are withheld. These will have to leave a message.

Any callers not recognised will not ring your phone, but come up as a missed call. You could always call them back if you are curious, but this solution works perfectly for me.
27th Nov 12 04:11

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ReducingBLoodPressure

Don't let anyone waste your precious time - sales or surveys!
DON'T let them talk - ask who they are, where they are and what they want....if you aren't interested, tell them STOP, IM NOT INTERESTED and TAKE ME OFF YOUR DATABASE.
Also
1. Register with TPS- stops nuisance calls in the UK. 0845 070 0707; www.tpsonline.org.uk.
2. Make you phone ex-directory
3. Next time OPT OUT on voters roll- this also prevents your details being circulated.
Complaints - go to TPS as above or even the ICO, the Information Commisioners OFFice which controls data protection in the UK; www.ico.gov.uk or 0303 123 1113.
Good luck!
31st Oct 12 12:10

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Tubesort

HOW TO GET RID NUISANCE TELESALES COLD SALES PHONE CALLS REALLY WORKS FREE PLAY BACK PRE RECORDED MESSAGE

HOW TO GET RID NUISANCE TELESALES COLD SALES PHONE CALLS
REALLY WORKS
FREE PLAY BACK MESSAGE HERE - Just listen to the recording www.youtube.com/watch?v=Fd78LdZWN6k
Now this really works. Fed up with nuisance callers trying to sell you something you don't want. Well here's the perfect solution that REALLY works! The perfect solutions giving you control. It's free here on my YouTube site.
Simply play back this video to the sales caller. Don't forget to put your phone on loud speaker just so you can hear the reactions from the cold caller. Put your phone as close as possible to the speaker system on your computer.
Its hilarious and works on most callers who are trying to sell you something. Its fun easy and really works. I have had some laughs doing this especially when you hear the sales person talking to the video HaHa LOL!!!
This time you will find its the cold caller that ends up terminating the phone call out of frustration!
It's also good for anyone who is vulnerable and unable to deal with these types of nuisance pestering callers or just wants fun with revenge . But let me know how you get on and write back with your stories as would love to know how you get on... So get your revenge! Give it a go ..
So have fun and enjoy ...
p.s why not record your funny calls and post on youtube ?
Kind Regards Tubesort
28th Oct 12 07:10

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Intterupted Sleeper

Globalism is the cause, and BT, re-selling 'used' landline telephone numbers is the guilty party, saving them money on the capacity for clean numbers. TPS are only relevant in the UK, so marketing or research calls from international locations continue. Most calls like this are now from unregulated countries. So turn off your ringer, keep the BT just for broadband and calling out, get a cheap mobile and SIM for home with a new number, tell your friends. Only answer. Thanks BT.
24th Jan 12 09:01

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mandykaren

i have been a lone parent and just started working as a home telephonist for a survey company.. now i have qualifications but no recent 'work' expereince so i felt had no choice but to take this work.. Times now are hard.
After first day I hate it.. Some of people i fone are between 70 and 80 and really nice and wouldnt be interested in the crap in the survey.. i found meself having freindly chats to them and listening to their problems lol hmm not professional hey lol
Unless u try it urself, u no idea of the pressure.. the targets we expected to reach. 4 surveys per hour minimum with 3 to 4 leads from each. i hate to be cold caller,, the money isnt worth it but getting the job center of my back is :(
18th Sep 11 09:09

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fifi

I have had two of these energy serveys today and been busy with a house party due to the royal wedding. Why do they want to know? The last one I just got annoyed with as I was tired and would like to know how to get rid of them?
29th Apr 11 08:04

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Boblet

My advice is waste their time give them stupid answer's to their questions, after awhile you will find it quite enjoyable because you will be in charge of the conversation, pretend you want a kebab or fish & chips, do not let them hang up, it is great fun
24th Jan 11 09:01

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MikeP

Why do you even talk to them? Unless I feel like wasting their time, as per my posting on 12 MAR, I just hang up. It's so easy.
24th Jan 11 08:01

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Amanda

I just had one of these surveyers on the telephone yesterday. Gave me the usual patter about not selling me anything. Asked me who my energy supplier was, at this point I politely declined to tell him as far as I am concerned its none of his business,he then demanded I listen to him and went on to explain it was a survey. I said I did not want to do a survey thank you and then he started shouting listen to me , will you just listen to me. I said no you listen to me. He wouldnt kept talking over me was getting very irate so I said I have had enough goodbye and slammed down me phone. Hope you read this whomever you are DO NOT CALL ME EVER AGAIN and practice your customer service you are lousy at it!!!!
24th Jan 11 07:01

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Carol

A friend of mine recently lost her telemarketing job due to "no business" and downsizing. All of the "surveyists" who call me (usually more than once) have middle eastern accents and do not understand English well enough to quickly explain what they are "surveying" and surely cannot answer direct questions. They have taken jobs away from Americans, such as my friend mentioned above and they can treat us in a rude way, yell at us, annoy us, call us time and again after being asked not to.....What is "fair" about this?
19th Jan 11 03:01

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Ian

Telephone preference service doesn't stop survey calls, only sales calls.
15th Dec 10 06:12

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ajp

'youassholes' - no wonder you are in such a terrible and low paid job. Unpleasant attitude and an inability to type basic English. Shame - still, I am sure you have SOME kind of talent. Perhaps, if you were to live to a ripe old age, you may discover what this is. One can only hope.
30th Oct 10 08:10

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ajp

Sign up to the Telephone Preference Service - you can do it online. This should reduce the amount of calls you get. For those who are persistent - do as another poster has said - put them on hold.

I did this to British Gas - 40 minutes. Funny how they didn't wait as they have expected me to do in the past. And they wouldn't have been able to make another call for a while as they would still have been connected to me since I didn't hang up! ;)
30th Oct 10 08:10

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youassholes!

some people finish our surveys, even if its 20-25mins. long. cause they know their OPINIONS matter. while you people who have nothing better to do with your lives, keep nagging about money and crap!

"Things are tough now though and you don't get something for nothing".. useless pessimist! >:P
1st Sep 10 02:09

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Cobwebs

The two ploys I use to rid myself of these unwanted calls, firstly, if I have my iPod playing I put them on hold until they hang up, and secondly, ask them how much they are paying for my time and information!
14th May 10 06:05

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JL

I like the last sentence..."Things are tough now though and you don't get something for nothing." That's right. If I receive one of these survey calls from someone unwilling to fork out some cash for my efforts, the phone will get hung up, since the survey takers aren't getting my time for free.
29th Mar 10 11:03

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MikeP

There are several ways of annoying these people if you have the time and inclination, although I simply hang up usually.

- Answer 'yes' to everything they say.
- Ask them if they are selling something. They will always say 'no'. Then tell them that's a great ity because you've just won a million pounds on the lottery and are trying to find ways to spend the money.
- If they are promoting double glazing, for example, tell them you live in a house with no windows because you are allergic to light.
12th Mar 10 09:03

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Cheeky Monkey

I read on a Metropolitan Police website recently that after the second time it actually counts as harrasment and the Police should investigate it...perhaps this will be of assistance you to you too.

Also, regarding any calls asking "what energy company do you use" I normally piss them off by saying "I generate my own energy" or something to that effect.

Works really really well as they normally just hang up.

hehe
12th Mar 10 09:03

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-4

Newark.

I had a telemarketer phone me today, I told him that he had phoned me up in the middle of a wxxx, he carried on asking me questions, so I asked him if he used a rubbing book when he did it, or did he do it from memory, in the end he hung up.
11th Nov 09 11:11

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josh

bla bla bla mike you need to get a life.stop crying over nothing,you ok little baby?youll be fine,you will get through this!hahah
28th Oct 09 04:10

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Surakka

Just hang up when you realise it's another telemarketer! A not-so-novel idea but quite effective in allowing one to get back to their day!
27th Oct 09 12:10

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Mike

Just making money between jobs? NO!! they are breaking the law. They couldn't care less if you're on TPS, the penalties are useless. Just use a whistle - they share blacklists of numbers widely.
22nd Oct 09 10:10

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Mike

Keep a piercing whistle beside your phone. It is the most reliable way of getting your number off their lists!
22nd Oct 09 10:10

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Mike

We need to pressure the Telcos to do more. They have actually reduced their investigation funding because connecting nuisance calls always earns them money, especially from overseas, which, they falsely claim, is unenforcable.
22nd Oct 09 10:10

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JOSHRM

oh pleeease do you think these telemarketers wouldn rather be doing something else to make money as well?maybe they are in between jobs!gee some people just whinge about the most trivial things I know its a gripe site but god get a life
21st Oct 09 05:10

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Malinda

I agree with Kayte, have some fun with it. Ask them a question for every question they ask. Or blast the stereo, run the faucet, bang some pans, all while answering their questions. Or the funnest to do, if you have children put one of the kids on the phone with them.
12th Oct 09 08:10

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2

Grumpy xxx

Mark 05-Oct-2009 19:27

I think people are embarassed when they ring a wrong number and that's why hurriedly hang up. If I ever ring a wrong number I politely apologise, once I realise that the respondent is someone I don't know or someone I do know and didn't intend to call. Then I isay goodbye, expecting a polite response in return. I find with strangers that they don't bother to respond at all and I'm just greeted with silence and hang up on me instead, leaving me to stare at the receiver as if it's about to bite me, wondering what the heck I did wrong.

You really can't win.
11th Oct 09 12:10

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kayte

They don't haveto bad, use these calls to have fun. For example when the phone rings and call display clearly shos it as a telemarketer play with the caller. I like answering with an indian accent and demand they go see the lion king wih me.In canada its illegal for them to call if you ask to be takin off their contact list. so ask to be removed at every chance. Sometimes their number appears on call display. I use this to call them and telemarket them for lets say a sexdoll or inform them that their boyfriend or girlfriend I cheating. Have fun with it.
7th Oct 09 01:10

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Mark

"ithout carp service and poor products we'd have nothing to gripe about."

Oh you are so wrong there. I've got loads to gripe about, don't get me started.... actually - do. On a related subject, how about those wrong numbers, you know the people who ring you up by mistake and then as soon as they realise they've messed up they slam the phone down or are quite rude before they hang up. It only takes 30 seconds to politely end a call!!!!
5th Oct 09 07:10

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Grumpy xxx

Survey:

Are market research companies a waste of time?

If not, why not?

Do you think they should not exist?

If yes, why is that....

etc. etc. :)
5th Oct 09 07:10

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Congo

clarite

Doorstep selling and face to face market research (i.e. being stopped in the street) are not illegal but if they make contact by telephone and you are registered with the relevant preference Service then that is in contravention of the Privacy and Electronic Communications Regulations.

Similar provisions exist for unsolicited mail. Persistent cold calling at the doorstep may be dealt with by using the Protection from Harassment Act.
5th Oct 09 08:10

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Clarite

Grumpy xxx: Retailers don't need to know what sells from market research companies as we know from experience and from what our customers tell us. I can't think of one shop that would be interested in knowing if Persil sells better than Ariel as nowadays everything is on the shelves. With logistics in place it is even easier to determine what sells and at what time of the day even! Market research nowadays is often for politican parties or double glazing, nothing worthwhile. I think that they should all be banned and people wanting to contribute to surveys could do so online. I still get the electricity boards knocking at my door at teatime and they won't take a brush off easily saying that I am already with their company as they fitted the connection, yeah right! Waste of time and dishonest, I thought that door to door 'selling/research' was now illegal!?!
5th Oct 09 06:10

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grumpyoldwoman

Normally I find "surveys" annoying as they usually end up trying to sell you something, but I had a call to do one a few years ago about cosmetics, shampoos etc.. The young man calling had a lovely French accent, I could have talked to him for hours! Perhaps if call centres were moved to France...
4th Oct 09 09:10

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Grumpy xxx

There's two sides to every coin. Without market research companies can't advise retailers how best to identify what sells and what doesn't and how to improve customer service. I don't mind answering some, now and then, provided, of course, that they don't go over five minutes if their is no reward. Longer if there is.

Of course, I don't expect the owners of this site to agree with me. After all, without carp service and poor products we'd have nothing to gripe about.
3rd Oct 09 08:10

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Youthful Griper

At least they want to speak to YOU. I tend to do online surveys which reward me with money; January 2009 - July 2009 I accumulated £40's worth of Arcadia Group vouchers which I reclaimed and spent in Burtons, so got a lot of clothes for not very much. Since July I'm 'earnt' just over a tenner... Valued Opinions, give them a search. It's all online, I rarely participate in phone surveys as they always seem to call at the most inconvenient times such as tea-time.

We've lived in this house since May 2008 and we still get loads of calls for the previous owner, Mr C. I wouldn't mind but he moved out upon divorcing Mrs C before the house went up for sale.

Some just hang up when I say Mr C doesn't live here anymore. Most of them then move on to me and try to sell me something. My wife is much more harsh than me and asks why they want to deal with her when they phoned up for someone else.

One day we had a few calls for him and I got so annoyed that the last one to call I told them that the previous owner had died and hung up. B*gger them I thought. We got one last night for him at 9.15pm! That was one where they just hung up without saying anything else.
3rd Oct 09 04:10

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Minerva

You know what? You can still get "market research" calls, even if you're on TPS (as I have been for years - and ex-directory) ,as they are not classed as selling. I'm going to look into the web site mentioned below to see if I can block market research, too.

To be fair, I've only had one in about the last year and I asked them how they got the number. Apparently, there are just randomised numbers. I asked to be not included in any further calls and to date it has been fine.

Other option is screening incoming numbers, but I find the TPS has worked for me over the years - even got a written apology from a manager of a company that rang me selling double glazing(!)

Good Luck
3rd Oct 09 12:10

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Simon T

I've just had a survey phone call just now and the bloke hung up on me when I said I wasn't interested. I thought they had to be polite even when you said no to doing one of their surveys. I'll look into that TPS link because I've still no idea how they got my details, they even asked for me by name.
3rd Oct 09 10:10

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Gainsborough lad.

Sorry, but I can't think of any thing better to say than..... what you say?..... what you say?..... what you say?..... what you say?..... and keep repeating this, over and over again, dont say anything else, I can assure you that your number won't get passed around anymore.
2nd Oct 09 10:10

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