Car damage caused by abandoned shopping trolley
02-September-2010
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Car damage caused by abandoned shopping trolley

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I had not even exited my car when it was hit by the infamous abandoned shopping trolley in windy weather whilst at the supermarket this weekend.  When I got out and had a look the damage was quite bad, more than a little scrape.  At the time there was no Trolley Assistant in the vicinity and when questioned about why, I was told that he was on a break.

As expected, I have had no joy from Tesco when I complained about the damage their shopping trolley caused to my car and will have to repair the work myself or via my insurance company.  After searching through the websites it seems the Tesco Trolley is rating quite high in the 'Supermarket Shopping Trolley Car Damage Pole'.  This alone would make me question why Tesco have not introduced the more sensible £1 return trolley system across all branches of the supermarket.

I understand that some members of the public are just lazy. Something like this should ensure that they return their shopping trolley after use, but on the other hand, I feel that a supermarket should be ensuring the safety of not only their customers, but their cars too.

If this abandoned shopping trolley, which coincidentally, hit my car in high winds, had hit my son or anyone for that matter, then is Tesco still not liable for an injury sustained from one of their trolleys?  If someones car had rolled into my car in Tesco, then are they not liable for the damage to my car?  Would we not exchanged insurance details?  Surely when a supermarket gives access to the pubic then the road becomes a "public road" and falls under Road Traffic Law?  Also, surely the trolley attendants should be more vigilant during windy weather and take steps to prevent them from careering around the car park causing damage?

Shopping trolley in supermarket

I ask you, is this a lost cause or should I pursue for some form of compensation?

By: Joanne


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Anon, with all due respect, did you not see the front of your car/spatial awareness, was going to go through the barrier?
*Chris.  03-Aug-2010 02:42

 
My car was damaged by a crash barrier that was protruding over the parking spaces, I and two others suffered the same fate, Tesco Had not taped off the area and no warning notices were posted. Tesco dragging there feet, now going into fifth week since incident, I am disgusted with their attitude.
*anon  02-Aug-2010 18:24

 
Women with baby buggies are the worst. They think they have a god given right to keep going at speed in a dead straight line and everyone should get out of their way or be mown down.

What is it with pushchairs these days anway , they are massive great things with a tiny kid lost in the middle among all the parcels and shopping bags.
*anonymous  14-Jul-2010 13:23

 
Train stations, airports, bus terminals wheeled luggage bags pushing around peolpe who are totally oblivious as to where the bag is going, they are a danger to all but themselves. its the same with trolleys in supermarkets, put a trolley in somebodies hand and the brain shuts down, they just park them and walk off, I have great fun moving them or putting odd items in them, the others are the ones that look in one isle whilst the trolley is on the other side and they keep their hand on the handle and give you a dirty look when you ask thyem to move.
trolley rage is a thing of the future,
*Grumpy from Luton  14-Jul-2010 09:59

 
Cars parked are at owners risk Andrew A - as your local store will display that sign - - did you read it ?
*ocset  30-May-2010 21:22

 
i'd drop it and let it go Joanne spend your energies on something else there are more important things to worry about :@)
*scoteee  29-Apr-2010 16:45

 
I have a rather different problem in my town and that is people taking shopping trolleys away from the supermarket and then abandoning them about the town, some quite a distance away; no trolley collector will come and collect them if he/she does not know where they are.

Kids then use the trolleys as a means of transportation.
*Dommy  09-Feb-2010 01:12

 
I had a slightly different trolley damage incident at Tesco today. As always, I'd parked at the far end of the car park to minimise the risk of my car being damaged. As I was leaving the store, I stopped at the zebra crossing (in the car park, approaching the exit) and suddenly heard a large crash. I realised that somebody had let their trolley roll off the kerb and into my car, leaving a nasty dent in it. In the few seconds it took me to get out and go round the side of my car, they were happily walking away. I went after them and found they were a couple of young girls (one was 15 and the other 16) who weren't actually from this country and couldn't give me an address or any details other than their names and a mobile phone number. By this time a massive queue was building up and the car park attendant (who had been nowhere to be seen when it happened) asked me to move my car, which I did. The lady in the car behind me gave me her details and agreed to act as a witness.

I can't see these two schoolgirls being able to pay for the damage they caused and, if Tesco's car park is classed as private property, presumably the insurance company won't be interested either. Thinking about it now, the car park at thios particular store seems really silly, with a busy exit where queueing traffic seems to build up very quickly, a narrow kerb and the car park itself is on a bit of a slope. Even though the damage seems to have been caused by the carelessness of individuals, I wonder if it's worth pursuing the matter with Tesco. I too am a loyal Tesco shopper and buy 99% of my groceries there, Any advice would be gratefully received.
*Andrew A  31-Oct-2009 22:16

 
My car was also hit by a Tesco trolley in windy weather. This morning I received their "Not our problem" letter. My gripe is that Teso trollies, unlike those from other retailers, do not have brakes!

Meanwhile, I am pursuing this further - and I hope you do as well.
*Jeremy B  15-Oct-2009 14:16

 
I like to now if you interest to buy damige supermarket car
*feli  23-Sep-2009 02:08

 
MikeP, in the past you have been abusive towards me for no understandable reason, Indeed even communicating your desire to punch me in the face. Now you casually ask me to engage in dialogue with you. I do not feel that is appropriate or fair. Do you?
(please, please, please no comments on my comment from grumpyoldwoman, Thankyou)
*Mr Hicks  09-Sep-2009 01:11

 
" at the end of the day I do think it is really down to the driver of the vehicle to avoid driving into trolleys or other objects."
* Mr Hicks 08-Sep-2009 11:46 -

At the end of the day .... but presumably at other times of the day he doesn't have to avoid driving into trolleys or other objects. Please explain why this should be so.
*MikeP  08-Sep-2009 16:51


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