Can I just cancel my mobile phone contract?

i have a o2 contract for 24 months, ive had it 2 months and want the cancel it, i got it over the phone so i havent signed anything for it. im i legally bound to it? would anyone have the answer?

if anyone want to cancel a contract from 3network
& do experience a problems when phoning 3network
or in a shop well simple thing to do is go to your bank
& cancel the direct debit with 3network. That way
3network can't take your money & if they send you
a bill thru post, don't pay it just write to them explain
what the situation is or if don't care rip the bills letter
in the bin simple as that also 3network would do
anything to keep their 3 image perfect & probably just
leave you alone. Don't worry as there are plenty of
other network to chose from also pay&go, easy....

Hi I have 3 x three phones and have had one for 20mths one for 14 mths and a recent 4 mnth one , they have just agreed to cancel the phones as they can no longer provide network coverage where I live , but want me to send all the phones back to them before they will cancel ?? hmmmmmm surely I have been paying for these phones a percentage every month and said this to them but they are insistant I have to return phones ... NO where in there T7C's do they say about returning the phone if they cancel the contract.. whats your thought all

Referring to Bubblesmunchkin problem - I had a 3 contract in 2004-5, which I gave them a month's notice to terminate the contract, upon which I got a call from 3 on the last day of the notice period and offered me to upgrade for which I said NO to them and told them that "IF" I want renew my contract I will get back to them. Then instead of closing the file, they kept taking the funds from my bank account until one day after 3-4 months I noticed the charge on my bank statement. On calling 3, they told me that I was suppose to call them back and ask them to terminate the contract (note I had already given them 30days written notice). After this they said that my 30 days notice period will start from the day I called them back, and on proving to them that I had made not a single phonecall from the previous end date, I threatened to take court action - upon which they refunded the 3-4 months charge back into my account. But this was not the end of it - they contacted me to my new address after 3 years through debt collection agency asking to pay back to them "my money" along with interest - thankfully, I had kept the proof (signed-for letter receipt) stapled to the termination letter and a confirmation from 3 for the refund, which after sending them the copy via email and again threating to take them to court - I got a "verbal" assurance from 3 custoomer service that it was a mistake - I asked them to give a written confirmation to which they resisted and finally sent me an email confirmation.

Again, knowing these issues/hassels we (my wife and myself) kept away from the "contracts" but finally decided to go to 3 as they were offering the highest number of calls and eat as you can data usage with IPhone 4 - but our phone line was not enabled for a week, and now we tried to take it back to them after a week and they are refusing to cancel the contract and are charging us from the day we were handed the phone.

hi guys I need help I have lost my phone and I haven't paid my bills due to some problems I am on 3 network so what can I do any pl z help me

I cancelled my mobile phone and interned with 3 back in November 2011. I've contacted them more times than I care to remember (but have it all documented). Keep telling them that the contract is cancelled (I gave the required months notice), but they still keep billing me. They've sent me to debt collectors twice and had to recall my file each time. They keep telling me that the contract hasn't been cancelled. They even called me a liar at one stage. On the phone they tell me that they will cancel everything and that I don't owe them money, but then I get a statement from them demanding money. I've written to them, emailed them, and this morning have written to the Executive Office. I've already taken solicitors advice and am more than willing to go to court for this - and sue them for ruining my credit rating. Has anyone else had this problem?

yes exactly thats why im going to start complaining to every one I can find above them and to trading standereds and complaints and name and shame websites if anyone would care to join me or take part in this experiment. I would love to see if the government things its ok for these companies to treat us like we have no leagal rights and if we are not even human

Most mobile phone contracts are upsold to the extent that the user only uses a small proportion of the airtime/data/texts he pays for. Apparently the average UK contract is 600 minutes, a typical user, whatever that might be, uses 240 minutes. The networks are profiting out of that. On top of that, you have the 'free' phone which is costing you £25 a month over 24 months, discount the cost of the calls you make, maybe £10, the 'free' phone costs you £15 X 24 = £360 when you could probably buy it for £150.

It is indeed a huge scam. Then there's the 'roaming' charges .....

I think mobile phone contacts are a scam how can something your paying more than its worth, and still be getting it free I think if you chose to stop paying for a contract phone they shoud cahrge you for the phone and nothing else. and in saying that the only reason they make you pay for the contract monthly is so they end up getting more from you than the phone is actually worth. thats why there contracts should be invalid because they state that the contract phone yes contract phone is free gift but the contract is for a phone so its a lie because it is not free, even the termination fees means you end up paying about 700 pound or more for an apparently free gift. what they do to there customers is robberey and extortion and should be illegal

I recieved a letter saying that I owe three company £711.37h I don't, I have never had a Three contract line, so how do I cancel this one?

I wish there was more legislation for mobile phone contracts, I see now end of persons with learning disabilities being sold very expensive monthly payment contracts, when they are on benefits and end up not being able to afford to pay their utility bills because of it.

With my contract phone I had to write to them to give a months notice. If I were you I would write a letter and have it ready to post and pop on the calendar so you dont foget to post it. I would makke sure that you have a copy for the letter for proof with the date and then goto your bank to cancel the monthly direct debit. Good luck

u can simply ask them to keep u on pay as you go automatically as soon as the contract ends.. that way u don't have to remember when to ring back. I did that with my o2 contract

I bought a blackberry curve on contract witch is paid my dd (direct debt) but I'm having all this commotion as they are taking 2 payments out of my bank account and not 1? I can't afford all this anymore if any one is considering buying a contract phone pay it over the phone I can't cancel mine :(

Don't get a phone contract.Buy the phone and either go pay as you go or get a 1 month sim deal.Tesco do a sim only deal 1 month contract ,you get 500 minutes,3000 texts and 500mb internet usage.

There is no point signing something to say you will pay a phone company for the next 12/24 months.You must be mad !

I cancelled my 3 contract last month by writing a rather snotty letter addressed to a Glasgow address and I put in huge capitals "please do not contact me regarding this just cancel my contract." it worked too, my last payment was taken 15/11 and I've not heard a peep! They even sent me a letter to acknowledge my cancellation.

haveing a lot of trouble with three network keeps going down customer service dont listen desperate to end contract so is my daughter any advice welcome my advice to everyone dont go with three and stick to pay as u go

If your still binded into the contract there is no way of cancelling unless you pay the fee. for example virgin charge over £600.00 to cancel a mobile with them. I have a blackberry bold 9700 wish is around £250.00 and they want £600.00 to cancel. I have told them I will return the phone and thats still no help.The reason I want to actually contract is because I have had problem after problem with my bills. Charging me for minutes and texts that they shouldn't be. I got 3000 texts last month and they charge me 12p per text for over 800 texts. Please people do not sign up with virgin. You get no where with there customer services. Worst thing I ever done.My last bill was £99.00 and my monthly bill should be £30.00 I worked out my minutes of 589 and I get 600 and they still over charged me really bad!! VIRGIN ARE RIP OFFS!!

It seems to me that a contract is binding once you sign up for it. People would not expect the same of any other kind of contract.
You people signed up to pay a set ammount for an agreed period, then complain because you lack the foresight to consider if you can afford it.
I know its unlucky if you take out a contract and loose or break the phone, but how is this the problem of the provider. If I buy something from anywhere and loose it, I dare say I would have little luck holding the store responsible.
When you buy a mobile on contract, the phone is not free, payment is simply spread over the contract length. The only legal way to get out of such a contract is if the provider changes the contract to your detriment. This does not happen often, but it does happen.

I do agree that leaving a provider at the end of a contract can be a pain. I tend just to write to the provider informing them that I wish to end my package at the end of the contract and send using signed for delivery. Then after my last payment is taken I cancel the direct debit to avoid misunderstandings, it has worked so far.

@David
If you truly had a CCJ placed against your name without your knowledge then it is possible to get it removed. A business has to prove that they informed you that you were being taken to court, often difficult since they rarely use recorderd delivery.

Hate to say but the mobile industry works to a simple return of investment model. They invest in the customer first by supplying a nice new shiny phone and expect this to be paid back over the contract length. Because of this they will expect the client to fulfil their contract commitment as this is how they make their money. trying to cancel the contract is buying something on HP and then deciding you don't want to pay it back. However if you feel you have no coverage you may have an option within the first few weeks of the contract to return the phone and cancel the contract but it needs to be logged.