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On the return journey we pre-paid for one extra piece of baggage at cost of £10 to accommodate Christmas presents and souvineers bought whilst on holiday. We considered the possibility that we may be slightly over the limit of 15 kilos, but probably not by much and as it wasn’t a problem on the outward journey we proceeded to the check-in desk.
Imagine our surprise when the Ryanair employee checked our baggage in and handed us an excess baggage receipt and instructed us to go to the desk and cough up an extra 80 Euros because the combined excess weight of our suitcases was 10 kilos! Bear in mind that there were five of us travelling and between us we only had three suitcases. She even held back a boarding pass until we came back with the stamped receipt as proof of payment.
The whole experience left me mad as hell and we weren’t the only passengers to suffer this fate. The people in line in front of us ended up re-packing their suitcases to try and escape the excess baggage penalty. Unfortunately we couldn’t do that as she had already billed us for the extra kilos and was ready to move on to the next load of passengers.
Cheap flights, but they’ve sure found another way of screwing the passengers out of money. Why can’t they be a bit more lenient with the weight allowance? I can understand that the restrictions are there partly for safety reasons, but I do think in this case the check-in staff were a little bit harsh. Maybe they really should start weighing the passengers as well. That would make life interesting!
By: Kenny
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