Why would you want to cancel Sky?

Virgin Media is much better than Sky!
Sky is just a worthless rip off, the broadband is way to slow on Sky Virgin media's Cable Broadband is very fast!

Excellent service with Virgin Media?! Ha! You must be joking.

I was a sky customer for about year only due to the Sky sport & news & I am having so many problems with sky now.
First I am not getting any Sky sport signal or any signal for sky news,BBC news,,,god know what
I spoken to the technical support team & I was explained that there is a problem with the satellite signal lots other people experiencing the same & unable to send 8 million letters to notify that there is a problem! He couldn't give any time frame to rectify the problem.I was then transferred to the customer support team member to cancel the package due to lack of progress & was tolled that I have to pay £65/arrange an engineer visit! I did explain the technicians advise but she she was adamant on her decision. but she state that it is a problem with my dish & as a provider sky can do nothing but I have to ask my building society to install the disk in another place where her weaken signal can be traced!
It took me 47 minutes & the whole time was wasted & given me excessive stress & depression
Why can't sky train the staff adequate enough to sever the purpose.

I got sky installed this monday and nothing worked.

Guy who sold it to me insisted we didn't need a BT phone line that costs £11 a month. £150 to get the damn line put in in the first place too!!

We got a sky+ box for free... but then the man failed to tell us that we have to pay £10 a month to record anything.

I asked if sky have an 'on demand' service like virgin. He said yes... however there is no on demand service!!

I feel robbed.

Going to cancel sky tonight after having it for 2 days...

never again!

I have just been shafted by a sky / BT combo. I was given wrong information by Sky who said I could claim back cost of switching from BT to Sky telephone line. I am now being told (now the line has switched to Sky and they no longer give a ****) that this was not true and was missinformed so am left with a £70 bill from BT because I switched. That would annoy me enough if I hadnt poned BT to check if it would cost me anyway and was told it wouldnt! So I have been lied to by both BT and Sky and no doubt there is **** all I can do about it.

I wish I had read your comments before. I am having a terrible time with sky. I was fooled with misinformation about sky talk when I phoned to cancel my entire sky package. I was within the cancellation period as the engineer had not yet vsitied me to install the Digital television but I was given false promises and some package which now customer services tells me does not exist. Now that the TV is installed everyone if washing their hands off at Sky.
From personal experience Sky support is the worst that has ever been. I only ventured into sky because the property I live in has a dish. I have been with virgin media/Ntl for over 3 years without a problem and feels so foolish for trying to leave it though I will try my best to get back to them. I would recommend Virgin media anyday. They are a bit more expensive but believe me their television service, broadband and most of all customer services is way way ahead of sky. I guess you have to pay a bit more for a more genuine product.
Avoid sky if you can help it.

I have had sky tv since last 2 years and 1 year ago I subcribed sky talk and broadband, remember my sky tv agreement was finished a year ago and that time sky introduced sky broadband for one single payment of £40.00 I joined with sky talk. after staying them for one year acording to their agreement I have asked sky to provide me my mac code for broadband and cancel sky talk and tv. surprisely sky cancel every thing and said every thing will be cansel in one month time and phone line got disconnected I phone again to get my mac code and after a long conversation on 087 number phone line got dissconnected again. I phone again and have known after long talk that they can not provide me my mac code because I have cancel every thing I said I made requiest to cancel my sky talk and tv and I wanted mac code for my broadband but you can understand as usual they disappointed me and still I dont have mac code to transfer my broadband to O2 and still waiting for them to cancel my broadband and clear my line so then I can join the O2.

I was mis-sold Sky Bband back in August. The guy on the phone said our area was up and running but the hub must be full - when questioned he said it would be ab out six weeks of using BT Connect before we would be switched to Sky. We are still paying £17 extra to get broadband six months on!! I urge everyone who has a similar story to contact Sky and also contact Watchdog, the BBC consumer programme - I have! They are selling the product irresponsibly and need to be aware! Even down to putting advertising leaflets through doors in areas they know to be unable to get the dealis totally unacceptable. Such large companies need bringing down a peg or two!

I'd love to know how many people have been mis-sold SKY broadband - I was told when I initially enquired about it that I would have to start on the connect package ( @ £17 ) until Christmas but then it would come down and I would be able to change to any of the cheaper packages (base mid or max) I decided to go for it. MISTAKE. This was September 2006 and it hasn't changed yet! Apparently they would never have promised that. I decided to cancel, but I need broadband and can't be without it, not only that but everytime I try to deal with it I end up on the phone for hours and very rarely achieve anything - my time is worth more than this hassle, so I give up and put up. I hate this situation.

Why would you want to cancel Sky? I had it back in 92, was pretty good back then. I haven't bothered since because it's just 'bung' on every channel. Hundreds of channels with nothing on.

I'd rather donate my money to the Taliban.

When I first started with Sky in January 2007 I got TV, Phone and Broadband. Because my computer only had windows 98 it would not receive Sky broadband. Being 72 years old and disabled I could not afford a new computer straight away and had to save for one. So my broadband which was costing me £5 a month was cancelled. About 6 months later I had bought a new computer with windows XP and contacted Sky and was told it would cost me £17 a month. After much conversation on their 0870 number at 7.9p a minute I got nowhere. I wrote to customer services and got a reply saying how they wanted me back and to ring a certain number where I would be welcomed with open arms. I got the same people as before and the same answer. They advertise that you can have TV, Phone and Broadband for £19 a month but they still wanted £17 a month just for Broadband from me. Needless to say I have just given them a months notice and gone elsewhere. Good riddance to Sky. Sky really is the limit.

I called Sky customer Service today, (joke) was put through to 5 different people. I wanted to get sky+ but without having to pay £179 for it. Now I know for a fact that new customers can get it installed for free, if they rant enough.

So why then, cant a customer of 8 years get the same thing. I do not mind paying a monthly subscription for it, but I draw the line at paying £179 for it.

Eventually I spoke to a man named Paul (from sales)who told me he could do nothing, wanted to put me through to customer services (from where I had just came), and low and behold the idiot CUT ME OFF.

Now I am absolutely livid and am going to cancel my subscription. I have had it with Sky and their idiot customer service and sales dept.