Why would you want to cancel Sky?

When I tried to cancel sky sports because it is cheaper with virgin I rang a premium rate line and was kept waiting for 10 minutes before I had to press a number for cancellations and it just cut off.Am going to cancel my standing order NOW!

I have had nothing but trouble with sky with all 3 services! Sky tv they couldn't organise a piss up in a brewery for starters I had signal problems which many visits from engineers that couldnt be solved with conflicting opinions of your dish needs realigning, yopur hd box is faulty which was not may I add so my perfectly good box was replaced with a refurbished one that then gave me the extra added problem of recording issues and to top it off and 1 engineer didnt even show up!
Problem 2 I made several phone calls to sky about my phone package with them requesting my phone number be changed as I recieved harrassing phone calls the result was they said they would do so and yet again what a surprise sky failed again!
Problem 3 Very slow broadband with speed tests done and both have come well below par I pay for 8mb and I expect around 3 to 4 mb and only get 0.08 what a bloody joke and phone calls to sky for tech support well I would hardly call it tech support they decided to put it down to my computer having a virus which may I add it doesnt and did not as they also told me I would have to pay for a full computer check by a professional to prove this which may I add was done so cheers sky all I can say is miserable crap to no customer service to which we have to pay for and I can now say I am a customer that is leaving for pastures new to go to virgin cause like I said rubbish customer service oh in general rubbish service and I will also say sky are in breech of the the supply of goods and services act 1982 and will be recieving a formal letter of complaint stating all outlined above and more and that I intend to take further action as I will not be leaving quietly YOU ARE CORPERATE LIARS AND I WILL NOT BE SILENCED!

Been with Sky for 12 years on their full package of sports and movies and decided to take them up on their advertised offer of a free HD box and free installation with a multiroom subscription. Logged in on my Sky ID, completed the online upgrade form and proceeded with the order. A day later I get an email asking me to call Sky. I call them only to be told my order is being manually processed and I will get a call within 24 hours. 3 days and no call back so I call again only to be told I have to pay £199 for the HD box. Argued that the advert said free HD box and that the upgrade process did not request any payment. I was told this was a website error and that the fee will be £199. I stated that the error was not my problem and they should honour it. I was again told it was £199 for the box. My service is due to end at the end of this month (August 2010). Sky have no idea in how to treat existing customers, they just want as much money as they can squeeze out of you.

I have just received the latest Sky mag and monthly letter imforming me that my subscriptoin will be going up by £3 a month, WHAT A JOKE!!! in the newspaper it said that Sky have increased their customers by 90,000 in the last 6 months. At the end of my contract I will be looking elsewhere maybe BT Vision, as they do sky sports now much cheaper.

Haha idiot. Sky probably are better off without you as a customer anyway.

BTW It's quite normal to charge idiots to fix their computers because they're not clever enough to do it themselves!

Noy sure what you mean by "junction box" - it's your distance from the actual exchange which will determine your line speed. And also the quality of the cable. Just because you are close doesn't necessarily mean you will get fast ADSL, if you are on an aluminium cable for example your broadband will be awful.

people that work in sky call centers are retards?? I work in a sky call center and do not think of myself as a retard or useless. conidering you have probably spoken to 3 out of the hundred of thousands of people that work in call centers, I would say this is a pretty unfair comment.

Sky dont appear to have a cancellation procedure, I have now cancelled by e-mail- phone-and
in writing.
Just as I think i've got it sorted, yep in comes another bill demand.
But there again it's only been three months. Wish me luck!!!

I find sky a grat service and I think their support team are very helpful. I agree that the TV is rubbish most of the time, so Sky let me take away the TV and keep the broadband and line rental. I think the are a good company and getting better.

I have been with talk talk for years and suffered a totally unreliable service with many nights without an internet connection. since joining sky two months ago the service has been great, it can be slow but that is a line problem.

Sky continues to give very poor customer service. Ordered Sky, no signal received - and then tried to cancel! Repeatedly asking id details, nobody really seems to know what they are supposed to be doing. Put on hold for incredibly long periods of time.Unable to provide alternate contact number - I seriously object to 0844 numbers. Never going back there!

I gave up with lost halfway through season three, don't know why I stuck it out for so long, suggest anyone out there wanting good free tv to get freesat, a clear picture, and if you are into DIY, a cheap option in the long run.