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I replied that my daughter had been taught not to speak to strangers and obviously this shows that she has in fact been well brought up. As a result of all this my little girl was quite understandably very upset. I don’t usually complain about anything, but on this occasion I called the store to make a complaint about the cashier.
Unbelievably the reply I got was “Oh, she is usually so friendly and she's alright with customers.” I understand some people may hate their jobs and I half expect some of the staff to be rude, but not to small children. This experience has left a bit of a sour taste in my mouth.
I think it's about time Tesco (well, this particular branch anyway) sent their staff on some proper customer service type training courses on how to deal with members of the public. I shall definitely stick to Sainsbury’s for all my shopping from now by the way!
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