Service with a smile at Tesco

Cashier! Your job at the end of the day is to please and satisfy the customer not yourself. I worked as a cashier and don't expect (unlike you) customers to please me. I am ALWAYS polite no matter how rude they may be, as it is unprofessional to get a attitude with them otherwise. They only time I would say something is if they were way out of line (lucky that hasn't happened yet).

As a cashier in Tesco I must agree that this behaviour is not tolerable to a small child. However I must ask customers to be aware that we are human after all. Most of my customers are lovely, polite people yet there can be rude, abrasive and even aggressive customers. Do you expect us to stand for this behaviour as human beings, in work or not? I have snapped a few times at people who talk down to me, often for issues that are out of my personal control.
So if your cashier smiles and says hello to you, do it back! If they ask you questions politely answer back politely! Perhaps then, us cashiers would lighten up.
On a side note on the carrier bag issue. Yes, we are cutting down due to Government initiatives and there are times when bags are in scarce supply in store. So please, help us out by re-using bags!

:Placed an order with Tesco for delovery this morning waited all day no contact or update when I called they p[olitiely inform me that the order has been cancelled. ( Possibly due to weather however not sure as no one is answering the phone!)

What an earth has happened to service! Called customer service assistant could not help as ' Not trained on grocery home dleivery!)

Terrible service they will not get my money again! Have to start all my christmas shopping again 5.30pm and still no explanation!

well that was just plain c**tish if anyone treated me like that or my daughter I would go sterigt for that manager becuase that is damn right disorderly I would have stripped her of her position and made her stack sheves until she learned that you dont treat people like s**t, it's not fair on the younger generation, people wonder why teenagers are such hooligans and grafiti and are disorderly to the public but what do you expect when people are doing this to young childen, really you should take them to court with a claim for emotional abuse and then they would learn their lesson, anybody that rude doesn't deserve a job anywhere, customer services really nned to do their homework and buck up their ideas

most kids are abused by family members or people that they already know, perhaps tell your daughter to talk to no-one.

It is irrelevant whether we expect children to speak when spoke to by a stranger, though I think the child should have a say in this, but this is clearly an adult bullying a child and abusing a position of imaginary authority that comes from uniforms. Minimum wages are indeed an insult, but to blame the customers, and assume that eveyone else has a 4 x 4 and a spoilt brat called Tarquin is ignorance and prejudice. Nobody is calling all shop assistants, just this one individual, though I am beginning to think there is a bit of a disrespectful culture developing at Tesco, possibly because they are on the back foot as an organisation with the public, owing to planning protests.

I recently bought diesel at a Tesco Express, but had forgotten my wallet, and had to fill in a form then go home to get it. I was insistent that the assistant sign off this form when I retuned, or they could have claimed I had not paid. The assistant was reluctant, but finally the manager signed. Nearly 2 weeks later after picking up some items, this assistant got his petty revenge by pretending I had not given enough money at the till, even though I had carefully counted, and sorted my change one-handed to get all the pound coins together, under bright lights. The manageress took sides with her assistant - possibly because I was still in my work clothes and looked a bit scruffy, which sadly seems to cause prejudice, even in Manchester. I am awaiting a response from customer service.

I work in a shop where I see a lot of children. If children talk to me, it's a bonus but I never get angry if children don't talk to me. Lots of kids are shy, especially around adults. Telling people off for being shy or nervous only worsens their problem.

Also, in some cases, a child may have speech disorders or may be feeling unwell or upset about something like a nan or granddad dying. Even adults don't feel like talking much when they are upset, let alone four-year-olds!

Try working in tesco for minimum wage, listening to middle class mummys who are so bored they have to go shopping for something to do.take your 4x4 & your (mother & toddler parking) & take baby tarquin ,rupert ,kylie,chardonney,or what ever you call your sproggs,Go shopping in marks & spencers where you belong!!!!!

What an awful cashier. As a teacher, I often have pupils that are shy and I know it takes time for them to feel at ease with other people, especially adults.

I think the woman on the till was completely out of order for making such a fuss. Feel sorry for her own children.

Hope your daughter's OK and it hasn't put her off going to supermarkets with you!

Im afraid I have to disagree with most of the people here.I have been doing my own shopping for some twenty years now.Cashiers and store staff are not "bad" or "wicked" in anyway.Please ,lighten up a little on folks.

If I had a four year old child, I would expect her to say hello if someone said it her first. It's teaching them good manners to speak when spoken to. What's wrong with that? These were values that were instilled in me as a child, so why not today as well?

This has nothing at all to do with kids not talking to strangers. For a start, that only applies if they are alone, not when they are in a queue with parents.

Completely unrelated and completely irrelevant.