Shoe shopping for children
12-May-2008
*
* Your Gripe Gripe List Quick Gripe Comments Gripe Poll About Us Site Map Resources Home *
*   *
 

Shoe shopping for children

Bookmarking, Google, Yahoo, MSN, Digg, Delicious, Redit, Furl and many more Add To Any >> 
Feedburner Subscribe to feed >> 
Other Related Gripes >> 
Email To A Friend >> 

 
 

There are plenty of shoe shops up and down the high street, but I have been put off in a big way by one of the larger shoe retailers here in the UK.  I went shopping for children’s shoes today and I had what can only be described as a really bad experience in a Clarks shoe shop.

Childrens shoes

First of all, I wasn’t exactly taken by the shop layout.  The allocated section for child shoe sizes was at the back of the shop in a tiny little corner that you could barely squeeze one pushchair into.  On this occasion there were several of them in the vicinity and it was complete chaos.  How about a bit more space for parents with shopping and children?

Not only was the children’s area inadequate if there were more than a few parents, but there didn’t seem to be anyone around to measure my child’s feet so that we could get the correct shoe size.  Not exactly over staffed then!  Getting shoes that are the correct width as well as size is important in my opinion which is why I would have preferred to have my child’s feet measured properly.

Okay, so we have a look around anyway to see what we can find.  On previous occasions we’ve bought shoes that were a size 6E so we will start there.  Anyone that knows shoes will know that this is actually quite narrow in terms of the width of the shoe.

I spent a good while searching, but what I found was that there was not a single suitable shoe in the shop.  Nearly all of them started at size F.  The only pair that came close were a pair of canvas "Doodles" which wasn’t really what I was looking for in the first place.  Other shops have said that these types of shoes are ‘big fitting’ and to be honest they did indeed look massive!

Why aren’t shoes made in the complete range of width fittings? Also, it would be really helpful if they catered for parents with children a bit better than they currently do.

By: Lucy


Other Related Gripes

Children's toys are gimmicky trash
Shopping online drives me crazy
The quality of NEXT clothing
Basic manners cost nothing
Mothercare online problems
HP seven day return policy
Some pubs not family friendly
Shopping trolley left in the car park
Clothes shops that play music
Navigating a busy shopping centre
TV home shopping network
Debenhams Direct online shopping disaster




Sponsored Links


Visitor Comments

Please read this before you post

Enter your comments in the space below

Name or nickname


Remember my name



 
Sympathy to you, I've had a similar problem with the same place, but my daughters feet are wide. On Sunday I was told, we only cater for young children's shoes... which is odd, as I believe she had an H width fitting when she was 2 as well as now, at the old age of 4! Doesn't exactly instil confidence they know what they're talking about! Gripe over, think I have to go start rite to get the extra width (and extra pennies!!)
*Lillibet  09-Apr-2008 18:52

 
Oh and sketchers are huge! They don't do width fittings but they're very roomy anyways, and arent that expensive either.
*Digsy  02-Apr-2008 10:05

 
Hush puppies are almost always available in a H fitting and nike are a decent sized trainer width ways. Ive discoverd them for my 6yr old son. He's a size 2h already!
*Digsy  02-Apr-2008 10:00

 
I couln't agree with you more . My problem has been on the other end of the spectrum with my daughter needing a h fitting. I have been in so many shoe shops with "trained and experienced fitters" that have insited on trying to " squeeze" her feet into a G fitting in a bigger size.
I really am tempted to go into a cheap shoe shop and fit them myself.
Has anyone got any tips
Cheers
Frustrasted mum
*frustrated mum  02-Apr-2008 09:29

 
I also have a problem with the availability of sizes at Clarks. Both of my children take a H fitting at Clarks, but there is always a very limited choice of styles. Even when we find H fitting shoes, we still often need to increase up to one and a half sizes to get a comfortable width. I bought school shoes today which are slightly tight but had no other option. We also needed trainers but were told that the only style available in a H fitting was a zip front style which my son could not close. Surely wide feet need the flexibility of laces so that they can be made looser.
*Kath  29-Mar-2008 19:47

 
People who are complaining about staff going from one size to another - infact shuldnt be moaning! This is the correct method, if a shoe is not in stock, then rather than say sorry we havent got that shoe, its better they try all different alternatives. For example if a little girl is a 6 1/2 F, and this isnt available, then the staff should try at 6 1/2E or G, and if that fails then a 6G for example. Also the fact that clarks actually do width fittings is good, and yet people do appreciate this! Next time you go into a clarks, listen to the staff - and they will know what they are doing!
*Kev  27-Mar-2008 09:14

 
I have just done a search for Clarks shoes because I too am unhappy with the current service. This started about 2 years ago.My 4 year old daughter has very narrow feet and must have an E fitting. I also had difficulty finding them and was told they could not order. After a year of being unable to order I complained and got a customer care number. I phoned and got someone who kindly had a pair transferred from one store to my local store but this put me off using clarks so I stopped a year ago. I now have a 9 month old boy who needs crawling shoes but needs an H fitting and again I have the same problem but this time instead of phoning customer care I was given an order line number to phone but you need to pay £3 for the service of ordering these over the phone and having them sent to your home to then take them to a store to have them correctly fitted. Being very unhappy at this I have just phoned and complained but was just told that was the service. I finally got to speak to a helpful supervisor who advised that in October their new system will let you order the shoes on line and they will be sent to your local store for fitting and collecting. This will not have any extra charge for this. Unfortunately till then we are stuck with the current service.
*anji7501  26-Mar-2008 15:43

 
As an American I am amazed that you are even offered a selection of widths. We simply do not have this in the states. You will occasionally find a shoe marked wide or narrow, but they are not easy to find. If you want anything other than an average width you have to go to a specialty shoe store and your selection will be limited.
*dmfc  20-Mar-2008 20:02

 
I had exactly the same experience myself, my daughter needed a size 7.5 E. I went to 3 different shops to be told they didnt have anything to fit. This is the first time I have experienced this as until recently my daughter was an F fitting. One shop assistant even tried insisting my daughters feet were infact a size 6, to which I picked my daughter up and walked out of the shop. What has happened to Clarks???
*sarah  18-Mar-2008 12:56

 
We had problems finding Clarks shoes too, we tried 2 shops, both said my daughter was a 3 1/2 g but one tried to sell us 3g and the other 4f
*littlenic  17-Mar-2008 21:30

 
Little girls have their feet bound as babies in china atch, not as 12yr olds.
*Digsydoodahday  05-Mar-2008 10:38

 
OMG Are you on another planet or something? This gripe is about shoe shopping for children and finding wide shoes, not your stupid ideas!
*Ludo  05-Mar-2008 08:58


View more comments on this gripe


 
*   *
* © 2000-2008 The Weekly Gripe. All rights reserved. Please see our privacy policy and disclaimer. *