Pinnacle Studio problems
14-May-2008
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Pinnacle Studio problems

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I took my first steps into the world of video editing and producing home movies, using the quick and dirty Movie Maker that comes with Windows XP.  I thought to myself, this is great, but I need to be able to do more.  Looking back I should have just stuck with Movie Maker!

Pinnacle Studio seemed to be a really good product at first.  I started using version 9.0 of the software, and I was about half way through making my first movie when I ran into problems with it crashing.  It had all been going so well, and I was actually quite pleased with the results so far. Initially I was really impressed with the way you could throw in some cool effects if you wanted to (Yes, some people do go a bit mad with them!), and that you could really control the music, sound effect and audio tracks very precisely.  The scene transitions were very effective, and the title editor was exactly what I was looking for.

However, the application kept crashing and it was really becoming a nuisance having to redo all work that I lost every time this happened.  Also, the performance began to suffer as the project grew in size and that just made things unbearable so I decided to upgrade to version 9.3 and for a while things were good.  Suddenly though, I ran into difficulties again.  It may have been my fault this time, but for some reason or other I lost the ability to render my movie in anything other than the built in pinnacle codec (MJPEG).  This wasn’t much use, because most other PC’s and DVD players wouldn’t be able to play a file with this codec.

Pinnacle Studio, video editing, movie making software

Fed up, I put things off for a good six months at which point, I eventually decided to install version 10 and give it another go.  Big mistake, because my PC just has not been the same since!  This software is a perfect example of BLOATWARE in my opinion.  It sucks up all the available memory, and don't even think about turning on background rendering, unless you happen to have a Cray Supercomputer tucked under your desk that is!

I just don’t understand why it runs so sluggishly!  I know my machine is getting on a bit, but I’m not trying to make Star Wars here am I?  It's just a stupid home movie with a run time of about twenty minutes.  My PC is around three years old now, but it can still play some of the latest games, so that can’t be the problem.  Also, on the rare occasions that it does crash, this annoying ‘fault reporting’ dialogue box pops up.  I just need to get this damn project finished, and then I’ll throw this software into the bin where it belongs.

Soon, I intend to sample the delights of Adobe Premier.  I’m just hoping it is a better, more productive experience than the one I have had with Pinnacle Studio.


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I totally agree with this gripe about Pinnacle Studio - I have very, very similar issues and history with Studio 10 Plus and Studio 11 Ultimate. People need to really consider their options with this product. Investigate all the pros but please, please listen to all the cons also. You may just be throwing away your money.

http://forums.pinnaclesys.com/forums/thread/158746.aspx
*DannyF  18-Apr-2008 12:35

 
For whoever had the microphone problem, a way to get around that is to record the voice-overs using some other program (even the voice recorder that comes with Windows works) and then simply import the recordings as sound files into the Pinnacle software. I really haven't had problems with it so far, although it is a little sluggish even on my quite fast computer. It's crashed a few times but not a crazy amount. What I'm worried about is putting it on my home computer since it's already on my work computer. I'm worried it will screw up the one that's already installed, but haven't found any documentation online addressing this possible issue.
*Laura  24-Mar-2008 14:50

 
Well you are not the only one to have problems with Pinnacle. I bought a gaming computer, which at first worked fine then I installed version 11 ultimate edition that I bought (should have done my reserch before hand), have sent my computer back 3 times to the maker and still have problems. Going to have to re-format my hard drive again for the third time. What ever you do, do not buy Pinnacle
*Ben  19-Mar-2008 02:17

 
After working very successfully with Pinnacle 9. The logical update is 10 BUT DO NOT BUY THIS PRODUCT - impressive features lets you do your editting and THEN WONT RENDER TO DISC. After investigation Pinnacle blamed my Pansonic camera's. On their own admission it does not work properly with several makes of camera suggesting conversion to an AVI file first. (Which does work) Fine maybe for a simple project but multi camera clips, not in chronological order - An absolute nightmare. Then there is the maddening thing where the clip format is 16X9 but Pinnacle decides to run the project as 4X3 and come hell or high water you cannot over ride the auto decsion even with the preferences correctly set. 10 A is a huge disappoint. If you are happy with 8 or 9 save your sanity and stick with it.
*Jules2477  18-Mar-2008 18:29

 
I am looking for an editing software that works - The End!!!
*cwt  24-Dec-2007 15:25

 
Studio 10+, what is there to say. Bahhhhhh!
My USB microphone worked one time with a project. Then on the second project the microphone is not seen in the setup menu. So no voice overs can be created. I guess I will have to use titles and make my DVD look like the old silent movies with captions added. I have tried all that I know to get the microphone to show up in the setup menu, but nada, zip, nothing. Windows XP is able to use the microphone and Movie Maker uses the microphone just fine, but not Studio 10+.
The tech support people, yah right...

Does anyone have a suggestions that I might try
Thank you.?
*SluggO  24-Dec-2007 02:01

 
I upgraded to V11 6 months ago. I cannot render any menus on my project for Christmas. Support says kill these tasks, change media, slow down burning, none of which work. Plenty fast machine, HD, Memory, and Graphics card.

Indian support had me run a bunch of config reporting tools and send it in. Then they told me to do - again - everything from the first time which made NO difference.

I used Arcsoft Hollywood before and it was pretty good and MUCH faster. It's video quality was subpar, unfortunately, and they haven't produced a new release for 4 or 5 years.

Can anyone recommend a decent package that is reasonably fast and actually works?
*Chickenman  21-Dec-2007 13:26

 
I saw Pinnacle in a Magazine saying it was the best siftware on the market. I have purchased 4 versions 8,9,10,11. I should have stayed with 8. Problems after problems I have had with these locking up, don't burn, to slow, just to many problems. I have Emailed the company and have no response. I have paid allot of money and have gotten nothing. I have a P4 3ghz dual core, 2 Tgig hd, 4 gig ram and if thats not fast enough, I think I will just go Adobe. I do not recommend it to no one.
*TORMAN  04-Dec-2007 06:52

 
I have quite a variated oppinion of this program.
The first few times I used it, I was satisfied with the system.
All I can say now, is that I'm proud of myself for not having thrown any of this out of the window yet. This week I and a group of class mates were making our own News. And we had constant problems with this program. Every darn time we tried to import anything from the cameras we had to do it three of four times. Every thing started to fast forward once it was on the computer. So the last day before the show was to air, we had to stay at school four hours longer than we were supposed to.
*Asta  25-Oct-2007 12:19

 
I use Pinnacle Media Suite 10.7 and its a dream. I am only a beginer in this sort of thing but I found it easy to use and did all it claimed and more. I have used nearly all the functions, video editing, backups, copying disc's etc all working really well and never had any problems. I always edit my movie then do the burning proccess while I sleep and wake up to my lovely holiday movie to watch over breakfast. By the way I am aged 61!
*Blue Rinse  01-Oct-2007 22:07

 
Pinnacle is just a bad progam, I've posted here before and after much reading and investigation from the suggestions made here, I've now bought Adobe Elements 3. It cost a bit more than Pinnacle but it isn't buggy. I downloaded video from my VCR, edited the video (scenes, chapters, credits etc), burned to DVD and not one crash or hang up. Before you start saying it's my machince that isn't up to snuff, I do run a 3 gig pentium 4, with 2 gigs of RAM, an ATI all in wonder 3600 card with 2 160 gig hard drives to store my projects on. The interface for Elements 3 is similar to pinnacle, which was the reason I bought pinaccle in the first place, and also everything is drag and drop. The only thing that could make me happier is if pinnacle would refund the money I wasted on their program.
*ashlar  27-Aug-2007 18:05

 
This versions product should be named Debacle not pinnacle. We purchased three of the recent versions based on prior versions performance. Two are in the trash (enough time wasted) After weeks of finding no support (the live chat just disconnected with no response at all after I waited hours to connect ) my conclusion this company has no regard for customers. Number three in the trash. What a miserble experience!!!!!!!
*debacle  28-Jul-2007 20:26


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