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Railway station gripe: rubbish bins, announcements

12 comments  Add a comment

Why do station announcers have to make very important announcements just as a train is thundering through the station and drowning out the most important part of the message, namely the reason why your train is cancelled or running late.  When the train goes through the station can't they stop the message and restart when the train has vanished into the distance or is it a case that they are so wrapped up in what they are saying they just ignore it.

On the rare occasions they get it right, you cant understand a word they say because the public address system makes them sound like they are yelling into a watering can with a peg on their nose.

Okay, so you missed the train and decide to go and purchase your ticket.  That person at the ticket sales desk is having a bad day and is probably the same person that does the station announcements.  Hes not really interested in helping you buy a ticket and would rather get back to that copy of The Sun.  For a much more customer oriented experience, probably best to go and use the ticket machine old chap.

A deserted rail platform, station announcements not heard Where are all the rubbish bins?  I can appreciate that with terrorism running rife in the country at the moment (ahem!), and that rubbish bins are prime candidates and need to be protected at all costs.  What about the rest of us who have these overpriced used rail tickets to get rid off?  I suppose one could always just donate them to the local doleys so they can cut them up and shove them in the end of their cigarettes.

As for public toilets in many rail stations, Id say dont go there, but in many cases you cant anyway because theyre closed either through vandalism or the station staff cant be bothered to open them.  If you do find one open, chances are its usually a filthy cesspit and there's no chance of any loo roll.  Very nice!


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Confused of London Bridge

Confused of London Bridge

Is it right that station announcements have been privatised and sold off to an organisation called "The Announcements Agency"? I read that in a book called "Going Off The Rails - the madness of John Biddle", If it's right it would explain why the announcements still run on time when the trains are running late!
Confused of London Bridge
30th Mar 11 08:03

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0
mardi gras the candyman can

mardi gras the candyman can

someone commited suicide on the railway near where we live and I have to say that the railway service did a good job at cleaning up the problem and getting the trains running nice and smoothly. if somebody wanted to commit suicide then why not do it in a way that doesn't inconveiniance thousands of other people. what a selfish way to die.
mardi gras the candyman can
6th Oct 10 05:10

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-9
Well-travelled passenger

Well-travelled passenger

The worst station is Farringdon. The signs and information boards are so poor that when trying to board a train to go two stops up the line, I end up catching a non-stop service all the way to St Albans, only to have to come all the way into Central London again.

Why do all the announcements begin with the words:

"First Capital Connect would like to apologize ..."

Lies, Damn Lies, and Nonsense. They're not apologizing at all. They are laughing all the way to the bank. We're nothing but mugs.
Well-travelled passenger
12th Jun 10 01:06

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-4
arrawn

arrawn

Your'e luckier than we are down here in deepest darkest South Wales,all announcements have to be done twice,firstly in Welsh and then in English,but to tell the truth I cant understand either.
arrawn
11th Jun 10 09:06

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-9
grumpyoldwoman

grumpyoldwoman

Go get 'em MikeP!

They need a bomb up their collective backsides!
grumpyoldwoman
21st Mar 09 11:03

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-12
MikeP

MikeP

Recently I travelled by train from the northwest to the south east, involving four changes with connecting times of 15-20 minutes in each case. In many countries, connection times of 3 or 4 minutes are the norm, and work, as trains are synchronised and connections are cross-platform, rather than via stairs and stinking passageways.

My first train was 20 minutes late, but I didn’t miss the connection onto a Virgin service because, in defiance of Murphy's law of travel, it was 30 minutes later than my delivering service. Then my train disappeared from the board.

An announcement was made, apparently in Punjabi by a man with an Azerbaijani accent, a speech impediment and his head up his @rsehole, with just the word 'Birmingham' comprehensible.

An enquiry elicited the reply that the train was behind a broken down freight train and that no further information was available. The man imparting this news seemed gleeful in doing so, but perhaps that was just my imagination. Maybe he knew he didn't have to rely on the trains to get home that night.

An hour after my train should have arrived, but was still missing in action, the next service to Birmingham was announced. I boarded this train, on time but dirty and overcrowded, with grime encrusted seats and tray tables, at least one toilet in a condition which would have shamed most third world countries, and with luggage racks dangerously crammed with bags and cases waiting to decapitate the unsuspecting.

The ticket collector wanted to fine me for being on the wrong train despite the fact that the train for which my ticket and reservation were valid was still stuck in the Lake District. I refused firmly and politely to pay the fine, and am now eagerly awaiting Virgin Rail taking me to court, which I look forward to as a welcome opportunity to tell them, in front of the press and the Rail Watchdog, what I think of their service and the rail infrastructure in this country generally!
MikeP
21st Mar 09 10:03

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-7
shaddy

shaddy

Not a single word is understood in announcements. Management of railways is very poor!!
shaddy
21st Mar 09 08:03

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-17
Merlin

Merlin

Rail Industry: We will whinge about things we DO understand. Late trains may be a financial inconvenience to you, but they could be a LIFE inconvenience to me if I get sacked because I'm late again thangs to the bloody useless rail industry! If the trains ran on time and provided a decent service you wouldn't have whinging ignorant passengers!

Tony: You're an idiot. Have you ever taken a late night train with vandalised ticket machines and no staff? How do you buy your ticket then - do we just walk home twenty miles? As for the bin thing, just SHUT UP will you.
Merlin
19th Oct 07 05:10

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-8
TONY

TONY

Number One: Try buying a ticket before you travel (IT'S A LEGAL REQUIRMENT).However, since you are such an expert' you will have a thorough knowledge of the NATIONAL CONDITIONS OF CARRAGE.
and Number Two, If you are trying to work out what to do with your old ticket I will spell it out for you. TAKE IT HOME AND PUT IT IN THE BIN. It's not hard to do.
TONY
12th Aug 06 05:08

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-10
Barney

Barney

Oh if we could have announcements. My station has no TV screens or announcements just a phone which is often broken or hazardous to health. When you do get through the foreighn operator usually can't understand the name of the station!
Barney
10th Aug 06 08:08

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5
Rail Industry

Rail Industry

You try running a station! It's not easy. £90 a minute fine to the Operator for each late arrival at principal stations. And having to deal with smart alec, complaining, ignorant passengers.
Don't winge about things you don't understand.
Rail Industry
2nd Jun 06 09:06

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-6
Matt

Matt

I agree with that comment about station announcements and not being able to hear them properly. I would say it is worse in the big stations that have a city link service and at peak times when there are trains pulling in at different platforms. Very frustrating, but what can you do? It isn't always possible to run down the platform and check a board.
Matt
25th Apr 06 10:04

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-11

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