06-September-2010
06-September-2010 |
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Debt Advisory Helpline are hounding me
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For some reason, the debt advisory helpline have got hold of my mobile phone number. I didn't give it to them - it's a wrong number, basically. However, for the last two weeks I have been getting up to 16 calls a day from them. I've set my mobile to screen the calls so my phone doesn't actually ring any more but each day when I get home from work, there are 15 or 16 missed calls. Sometimes I just delete the lot of them but then I realise that maybe someone important called me and I've deleted their call too. I've called the helpline 5 times now (which costs money) and begged them to delete my number from their list. They always assure that this will be done but it never works. So, no luck. Not even an apology for the inconvenience. Why is it so hard to do a simple thing like delete a wrong number? Also, if you're calling someone 16 times a day and they're not answering, wouldn't get an idea that maybe you've got a wrong number? Basically, this is turning into harassment and I'm just wondering how to stop them. I don't want to change my number because I've had it for 12 years now and lots of people use it. Anyway, I don't see why I should. Any suggestions, please? Submitted By: Not in debt, thank you very much... Please also check out the main gripes section with reader comments. Related Quick GripesInsurance company and bank in error, not meDon't use a mobile phone when driving A tough time getting through to the help desk Car parking dispute with rude neigbours Debenhams - that shirt is for slim people TalkTalk fun after BT upgrade On the phone to Sky customer service Sky keep ringing me up every day Unable to cancel a Sky engineer Ticket touts are the scum of the earth Sky is a luxury not a necessity Bank call centres drive me nuts ID required - common sense optional From Edinburgh to Dubai with Expedia Annoying mobile phone music Supermarket management ignore charity Avoid 0870 / 0845 numbers, they're a rip-off Trying to get a DRN number Can Talk Talk get any worse? 0178999999 random calls are annoying Many companies could improve customer support Mobile phone music sounds terrible Sky Sports half price offer - too good to be true? 3 mobile contract, but must use their phone Hairdressers charge too much these days Talk Talk installation delays and problems Dell Gift Cards: We have your money and are keeping it Sky and BT, phone line problems TalkTalk online security problems / customer service Credit card companies, fed up being hounded TalkTalk phone faults driving me mad Trying to cancel TalkTalk contract Unable to top up my mobile phone TalkTalk - always left waiting on hold |
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