06-September-2010

Lazy delivery man didn't bother ringing the doorbell

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I was home awaiting a delivery and was busy tidying up and laundry etc. Then just as I was doing my stairs, I noticed delivery card on floor - from Parcelforce!

The delivery man had been and gone, and had now left the parcel at local post office which was about a ten minute walk away from my house. My door had not chapped and my bell had not been rung. I would now have to walk up the street in the pouring rain with my toddler to collect the parcel.

Not very happy at this I called Parcelforce to complain and the none too delightful girl wanted to know what my complaint was? It told her that I was complaining about the fact that no one had bothered to ring bell when I was at home to receive my delivery.

On speaking to driver and calling me back, I was informed that the delivery driver couldn't go get parcel as was too busy and couldn't remember if he rang bell but didn't push it hard enough. In fact he maybe didn't see the bell??? Does that make any sense?

I am one of few people in area to experience this same thing. I wonder if their delivery drivers work in designated areas!! What would it be like if we all got paid for not doing our jobs properly? The country would be in a mess - that's what it would be like!
Submitted By: Elaine

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