06-September-2010
06-September-2010 |
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Credit card companies, fed up being hounded
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I've just come back from holiday and realised that my credit card payment is overdue. OK, this is my fault and I know that. Credit card companies aren't a charity and they expect people to make their payments on time. However, while I've been away the credit card company in question has called my home 6 times, my mobile has 5 missed calls on it and I've been sent 2 messages this morning. I rang the credit card company, elected to pay by debit card, entered all my details. I then went through all the security details, entered all the card details and then just as I thought I was coming to the end and would soon be able to pay, they whisked me off to 'an adviser'. I was then faced with a lady who unfortunately spoke heavily accented English and we had to go through the whole rigmarole again! All the while using up the credit on my mobile phone. Why couldn't they just let me pay off my credit card bill? I'd got that far, I only needed to enter the emount and it would have all been finished. But instead I had to spend a further five minutes going through all the reasons I was late with my payment, repeating all the security questions and having to keep asking 'Excuse me, could you repeat that?' Yes, before I get flamed - it is all my fault - but I was really trying my best just to pay my credit card. I now feel exhausted just thinking about it! Submitted By: Slightly in debt Please also check out the main gripes section with reader comments. Related Quick GripesID cards aren't exactly voluntaryInsurance company and bank in error, not me Automatic service charges from banks Debenhams never replied to my letters Cheque lost by bank, how can this happen? Working tax credits a complete sham Dirty supermarket shopping baskets Returning faulty products to Lexar Where do you find a GOOD politician? Sky is a luxury not a necessity Bank call centres drive me nuts ID required - common sense optional Car insurance companies all thieves Dell computer tracking - my order has gone missing Dog's paw cut by broken glass Are you a victim of the credit crunch? Credit Crunch - load of old bollocks I say! Doctors check wallets before patients Credit card booking fees - what a scam! Can Talk Talk get any worse? Tiscali contact address - complaint ignored Time to stop huge pay rises for bosses CSA maintenance payments too high Sky charges for repairs to their faulty equipment The global recession 2008 - fed up with moaners! CSA mistakes with payments and arrears calculation 3 mobile contract, but must use their phone Government spending on air travel Birmingham Airport parking and trolly charges Dell Gift Cards: We have your money and are keeping it Debt Advisory Helpline are hounding me Trying to cancel TalkTalk contract Unable to top up my mobile phone Step daughter worth less according to the CSA? Petrol station cashiers, how dumb are they? |
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