The Weekly Gripe

Slow Internet speeds with Virgin so I left
Virgin Media and slow Internet speeds

Virgin Media bandwidth capping

Being cut off from a recreational activity that I enjoy and look forward to on a Sunday was enough to persuade me to change Internet provider after quite a few years of being with Virgin and NTL before them.



The final straw for me was when my downward speed was reduced to less than 300kb/sec one Sunday evening.  In the past I have had a reliable 2MB/s, even though I live in rural Wales and am some distance from the exchange.

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Posted Comment Visitor
03-3-2010 I play a lot of online games and now most have regular DLC (downloadable content) add to that I use a service called Steam that requires you to download all purchased games.. Iv'e always been happy with Virgin UNTIL this throttling began a while ago, soon as I download over a certain amount it...morejesteroony
02-3-2010 P_s I don't have a virus or a trojan eating away my systems, I use pc tools fire walll, nod32, peerblock, super antispyware, iobit 360, advance windows care, I even checked services msc and msconfig for fault finding , I could do a better job on custormer service helping trouble shooting comput...morefinnlayer
02-3-2010 I order the 10 mb package and for the first 3 months I was hitting 12 to 14 mb which is good, now for a few months after those high speeds I been having speeds of under 2mb with downloads beetween 19 kbytes up to 235, my speeds will change like the weather and wet down on me, for faults and trouble...morefinnlayer
21-2-2010 also id like to add, I have had nothing but good speeds from virgin media, but I do know when they first took over it was badEl-bobbo
21-2-2010 @SniperDaws perhaps a few people with in a few streets of where you live where downloading tons, making your speed slower due to bad traffic managementEl-bobbo
21-2-2010 did you ever think it could be a virus on your pc downloading more viruses.. thus making your web browsing slowerel-bobbo
18-2-2010 hi guys...just a quick rant about the appauling service provided by our good friends virgin media... we have been on and off with this company (ntl days to) for something like 10+ yrs.. broadband around 5 yrs.. everytime we have been with them the broadband is diobolicle, about 3 months ago I upgra...moreZANEYBOY
01-2-2010 im on 10mb Cable with Virginmedia and for the past few weeks every day between 4pm and 9pm my internet is unusable, I rang virginmedia and mrs patel couldnt even understand what I was saying, I then rang again hoping to get through to someone else and I think it was Mr patel this time Mrs Patels Hu...moreSniperDaws
31-12-2009 I thought unlimited was unlimited, but with Virgin that is not so. I find my speed restricted at regular intervals each day. I remember that some time ago Branson was involved in a publicity stunt that involved absailing down a building and the harness caused some damage to his nether region. I thi...moreclivusuk
11-12-2009 We tried Virgin but could not get a good speed, apparently they are too many people sharing the same output in our road so they could not fix it for us. We complained and they lowered the cost to us initially and promised us that an upgrade of their system was due soon but when nothing changed ove...moreClarite
29-11-2009 I'm with AOL. They're OK, but the connection doesn't wordometimes. It happens at least twice a month. But I still find them better than other services, like Talk Talk, which was terrible, so I've stuck with them. They're not that cheap though.Grumpy xx
28-11-2009 I have used Demon business broadband for the last two years. They've reduced the price of their demon business 2+ pro package to £23 + vat which at first glance seems quite expensive. But wait, there's no FUP (fair usage policy) and you get prioritised traffic at peak times and natur...moreGo to Demon



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