The Weekly Gripe

Sky complaints message board, customer forum
Sky TV and broadband complaints

We can't help, but you can vent here

Whilst we can't put you in touch with Sky or actually help solve these issues, The Weekly Gripe is always there to help you vent your frustration.



Here at The Weekly Gripe we receive a lot of email from people who have had problems with Sky, either the equipment, the service or sometimes the customer complaints department. These are some of the latest...

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Posted Comment Visitor
25-2-2010 I have had problems with sky as well. (was with virgin media well that's a hole pile of dog poop!) on day two of having sky installed reception was terrible, I telephoned customer service, reply 'signal quality can be interrupted during periods of extreme weather', my reply 'yes tha...morenicola
25-2-2010 Sky is driving me insane. Another Final Warning letter came today and when I called yet again to see why I'm billed I get nowhere with the agent. I was updating to Sky+ and the very next day my service was gone. I called Sky and they did nothing to restore my service, I live on an island, I...morecualain
11-2-2010 I also have a complaint against SKY who have taken money out of my account after I have cancelled my services....customer services are driving me amd and there is no service for customers at all....how can they tkae money out of my bank account for services I have cancelled, for an address I dont l...morerichelle furious ex sky customer
05-2-2010 I have read all the above, Sky are so unempathetic, unhelpful, inefficient, patronising organisation I have ever had the misfortune to deal with. One person gives some information, another contridicts it!! I am moving to Virgin in February, as I intend to make sure Sky looses my custom - clearl...moreJohn
05-2-2010 I have r/ecently been widowed and now on a very low income which means I can't afford to carry on with sky. I rang customer services and they told me to put it in writing which I did so. I cancelle my direct debit account as the payments were causing me to go overdrawn. Sky disconnected me bu...moreFEE FEE
27-1-2010 I have just read all the other comments and note one from Sky !! Perhaps I should have asked for Denise Allan department head who obviuosly doesn't read letters as well as not answering the phone or E-Mails. It also seems that customer services needs to take spelling and grammar lessons.Brenda Gardner
27-1-2010 Guess what,- I have been trying to get response from Sky Customer services since October. Two letters and several phone calls later and I still have had no response. I did get one customer services girl to sympathise and offer me free film channel until Christmas only to find I have been charged an...moreBrenda Gardner
23-12-2009 Blue nose Why oh why do you e-mail to cancel when everyone else calls to give notice, Really have some common sense, Denise allan is adepartment head she does not deal with phone calls or requests... You wish to cancel call 08442 41 41 41 and request thr cancellations team... 31 days notice giv...moresky 105
21-12-2009Attn: The Manager Subscriber Services Dear Denise Allan, Your letter of 16 December astounds me!. What does it take to have SKY act on my instructions? Obviously three emails and a letter to the Sky offices are not sufficient and so I now write yet again to you offices to convey my instructi...moreBlue nose
21-12-2009 Moved house recently! Contacted Sky to inform of move. Advised that the exchange I was going to could not handle Sky talk line and I would have to wait up to 90 days for a sky talk line. Advised by sky customer services that the best plan was to get a line from the post office. Duly booked an insta...moreCoburgComp
20-12-2009 Mark2009 This one is for you- Wheather you are a customer of 15 years or 3 months a late payment will result in the service being blocked, The new rule as you call it has always been in place, if you pay through invoice then the two months advance charges are to cover the next billing period ens...moresky104
20-12-2009 Gav Williams from Dalton This is for you- Its is not a mis-sell as you claim, Sky have never stated all channels check the adverts and tv advertisments. Whats you subscribe too if it has a hd alternative then you can view e.g. sky one "channel 106" standard def alternative sky one &qu...moresky 103



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