The Weekly Gripe

Property removed by dodgy Sky installer - anyone else had this happen?

Playstation taken by Sky Installers

Playstation went missing

I have had a dire time with Sky from the start. After being informed they would arrive in the morning, the installers turned up after 3pm.



It took them two hours to install Sky, after which they left and it was then I realised items were missing from the house, namely my playstation. I know this for a fact because I had moved it so they could get access.

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Posted Comment Visitor
18-3-2008Thanks for the feedback everyone, at least I have some more avenues to explore, as right now, Sky are refusing to pay. I did report it to the police before phoning Sky, as I knew I would be needing a crime reference number when I spoke to Sky’s ‘Customer Services’. The police actua...moreBarney
12-3-2008send sky a demand for the value of the playstation using the moneyclaim.gov.uk, the f**kers will soon pay out then!laughing gravy
10-3-2008I don't understand why you did not report this right away as theft. You have a good description and not only this, you know their employer. If I catch anyone thieving from me I'll switch to 'Robocop' mode.Dan Signet
06-3-2008Did you go t the Police about it, it may be a bit late now I certainly understand your anger, but play stations do not come cheap, personally I would have went to the authorities as if they are in the habit of stealing from peoples properties, then god knows how many other customers they have ripped...moreJonny
06-3-2008I sympathise with your case of theft. Although I haven't had anything similar, I did have a replacement box installed by Sky, free of charge although they initially tried to charge me even though I had been a customer for many years. The guy who did the installation did not initially provide a...moreaer
06-3-2008Hi Barney Really disscusted to read this really, there is nothing worse than a theif! It reminded me of when we had Sky "installed" they sent a contractor (did they have a Sky van like you see on the roads or a different van as they sometimes send contractors). Anyway the guy was on h...moreWill
06-3-2008or there's Further Information Office of Communications (Ofcom) Ofcom Contact Centre Riverside House 2a Southwark Bridge Road London SE1 9HA Telephone: 0845 456 3040/0207 981 3040 Fax: 0845 456 3334/0207 981 3334 Email: contact@ofcom.org.uk Web site: www.ofcom.org.uk This Cod...morepugs- again
06-3-2008Barney, This is a simple case of theft, and theft is a criminal matter, and therefore you need to report it to the police, however they might not be as insterested now as so much time has passed, however you should still report it, get a crime reference number and then claim on your household insu...morepugs



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