The Weekly Gripe

Is Insurance for the Sky digibox right for you?
Sky insurance nightmare for Mum

It wasn't for my mum

Over the years Sky has made a fortune from subscriptions that - quite frankly - are a rip-off. I reckon it is about time we got something back... like a new, shiny box that replaces the old, faulty one.



These big companies make me so angry! Quick to take our money but not that quick to sort a minor problem out! The 'nice' lady at Sky forgot to tell my mum that repairs are carried out by a sub-contractor!

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Posted Comment Visitor
19-3-2008service poor signal always lost in heavy rain unlike analogue very annoying telesales for insurance claiming £300 for a call out Isaid I would have to cancel if it went wrong then, they dropped yahoo email which was useful if my computer goes down I get at leasrt 4 magazines with inserts ever...morenogs
18-2-2008Hi Jane Forget about Sky, it's all adverts and repeats and its way over-priced. Get a thompson TV DTR (Digital TV recorded) which is £99.99 one off payment, you can get all the freeview channels and record anything on them, you can also upgrade to Top up tv (www.topuptv.com) which sends...moreWilberforce
13-2-2008Yet another update to my gripe. BskyB have emailed me (using yet another new address of mysky@bskyb.com if anyone is interested) regarding System Guard. They confirm that they do not have anything to do with Sky, however, they have reliably informed me that the ONLY insurance firm they recommend (...moreJane
08-2-2008Update to my gripe...Sky have not got back to me and System Guard deny having anything to do with Sky and have cancelled Mum's insurance payment to prove it. She still hasn't had her Sky+ box mended or replaced though. Back to Square One it seems!Jane
08-2-20081st period English: That should be - you're not your. 2nd period Maths My birthday is on the 7th August. 3rd period IT. Press Alt + 171 = ½ not 1/2Peter, aged 12½
07-2-2008If you have been possibly misold insurance, start with your Trading Standards Officer, and the Insurance Omsbudman and The Financial Services Authority. If you write to them Sky cannot fob them off, they have to respond or their may be Financial Penalties. Write one letter to all three and copy i...morePeter
07-2-2008Hang on a min, your 12 1/2 now...Whos a big boy now??!Jane
07-2-2008Your last comment proves my point, good luck in your GSCE's in 2012.Peter, aged 12½
06-2-2008Yeah!, come on then Peter you complete Twat! Speaking to me like I am a child!!Jane
06-2-2008Jane, your gripe reminded me of how I used to write English homework, very amusing.Peter, aged 12
06-2-2008You're going to keep paying for Sky though aren't you, I can tell.... Sky "try it on" like this because, as your experience shows them, it works!!!!! Not for you for them. They don't give a stuff about your box, isn't this obvious? Well obviously not, because you'...moreSid
05-2-2008I got a phone call from Sky randomly last week regarding insurance. The lady on the phone said it would cover break down, etc, to which I said all my equipment was new as of December and queried whether she expected it to break down within the insured time. She said no then said it covered external ...moreMrs. A.



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