The Weekly Gripe

Fed up with TalkTalk problems and want to switch

TalkTalk problems driving me mad

Internet connection and Telephone problems

As I type this gripe my Internet has been disconnecting frequently today and I’ve called TalkTalk of course. The connection may then come back for a minute or so and then disconnect again. I am so fed up with the



I have been on TalkTalk for about a year and I did ecperience a few problems every so often and even changed my modem on three occasions. Recent problems however have led me to seriously consider switching provider.

Add your comments to this discussion

Please be sure to read the article before joining this moderated forum. No user registration is required to post comments.



Posted Comment Visitor
19-8-2008And why dont some one close them down......Ive spent the last 2 days using my mobile as Talk Talk have disconnected my business line by accident. Just paid them £376 for my bill and they failed to contact credit control. Theyve taken my business out of the market place for 2 days and I aint eve...moreDJ Mikey
30-7-2008Talktalk problems driving me mad - Gerrald. I have had almost identical experiences as you for the last 3 months but because I got the cancellation period extended I have now been able to cancel the contract - I just wish I'd never heard of talk talk. All its done is cost me money for filter o...moreLittle B
05-6-2008hi ive had the same problem for 7 months now and it is driving me mad ive mad over 20 complaints and still got no where this company needs shuting down or takeing over my 2 year old mkes more sence then this lotlee
02-5-2008Uhm well wouldnt the first thing you do before you report a telephony fault is check your equipment? That might have saved you some trouble...baby_beatle
22-4-2008Right now, having just got off the phone to Talk Talk, my stress levels are at an all-time high. We developed a fault on our telephone line (unable to make or receive calls) and needed to report it to Talk Talk. “If you have a problem with your phone, call us on …” So exactly ho...moreHowieT
02-4-2008In my opinion and finding Talk Talk are a disgrace. Since signing up last October, these last months I have racked up hours of time on calls to them trying to get problems sorted out. These All in all, I am amazed that this company has not been prosecuted.Douglas
20-3-2008I found the TalkTalk telephone support to be lacking also, all I wanted was to be put on a different line profile. Got in sorted by posting on the official TalkTalk forum anyway, staff are around on there to help in their own free time!. http://www.talktalkmembers.com/ I am happy with it all it al...morePaul.
14-3-2008Yeah I signed up over a year ago and at first it was ok but then my internet connection went down for over three months and I kept phoning them, finally after three months they realised that one of their people accidently but a barr on my account. It was all good again even after the heart aches I h...moreLaura
19-2-2008I signed up last March and the line was transferred by the middle of April as expected. Broadband finally went live 2 months later in June after many calls and even a letter to the chairman (1 week after that actually!). Anyway, it's worked relatively OK since then although not dramatically fast...moreJGJ
09-2-2008Was with Talk Talk then decided that I had enough of their excuses and wanted to leave, asked for my Mac No: & transferred to BT at a cost of £50 [£30 setup & £20 first months rental]. I then received another modem from TT and the next thing I knew was that TT had grabbed my l...moreTotally Shafted by TT
05-2-2008another person here who is extremely disatisfied with Talk Talk. We first signed up in September last year, the result being that as well as not getting a broadband connection, our phone line could not receive any incoming calls. After countless calls to Talk Talk to try to resolve this, we dec...moreJT
04-2-2008I have had the same problems as most of the people above, I had crackly line, the internet kept disconnecting and I made loads of calls to India etc. with a crackly line and people I could not understand. Every time I gave them 3 examples of the problem, they wanted 3 more and so on, after 1 month ...moreMary



<< prev <<     >> next >>