The Weekly Gripe

PayPal refund fee still pending, not in my bank account yet

Problems with PayPal refund

Problems with PayPal refunds

I have called PayPal at least three times about this. I have repeatedly been told that the refund has been completed and when I have repeatedly informed them that it is not showing in my account.



I accidentally duplicated a payment on an eBay order, but the seller kindly refunded my via PayPal straight away. Both payments went out of my PayPal account immediately, but nearly 10 days later I am still waiting on a refund.

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Posted Comment Visitor
10-6-2008Susie, go for it girl and don't let them get away with it. On the subject of PayPal and eBay, I had something weird happen recently. I got my demand for eBay fees which I didn't pay straight away. Then a couple of weeks later they just helped themselves to payment via my PayPal account. ...moreSick of PayPal
10-6-2008My problem is I have been suspended from Ebay, I had paid my fees and ended up overpaying by 17.32 (not a lot I know but there is a principle at stake here multiply my 17.32 by the million(s) of other people and that is a nice little earner for Ebay) and have now been told due to internal and bankin...moreSusie
05-6-2008I have had exactly the same senario as the first posting a duplicate payment. In my case the seller also kindly wanted to refund me the postage difference but inadvertantly refunded the whole amount again. Neither of the 2 payments have been returned to my bank account and Paypal is now trying it on...moreharley_37
03-5-2008PayPal is the worst company I have ever encountered. I only had £60 in my account and to get it out was the worst. I had to give bank details and all sorts - I think they count on you giving up and they couldn't care less about customers. Read accounts from former employees on the PayPal ...morePayPal really, really, really sucks
12-3-2008if any company owes you money, make a demand using the moneyclaim.gov.uk website. everytime I've used it, it has workedlaughing gravy
28-2-2008Ho Hum! It seems that we are not the only ones to suffer at the clumsy and scurrilous activities of PayPal! We read with interest how others have suffered and we regret very much that we did not ditch them earlier than this. Our gripe is fairly straightforward - we had two payments authorised to ...morePayPal victim
12-12-2007I had the same problem, I have lost £45 after I accidently transfered some money to a closed account. I was informed this money would return to my account within 10 days. After trying to liase with paypal I just gave up, endless phone calls to operators which can only be descibed as Robots re...moreMattrb80
02-12-2007Contact your Bank explain the error and they can recall the payment and or intervene with Paypal. Paypal are now governed by the FSA rules of switzerland or Luxembourg.Paypal Sucks
30-11-2007Paypal is just another of those typical Rip-Off organisations that we seem to want to put up with in today's business world. When their bosses sit down, to work out how to make more profit, why can't they spend as much time figuring out what should be put in place to make their other syst...moreSpareUsTheLies



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