The Weekly Gripe

Globespan - worthy of an award?
Airline ignored my complaints

Well personally, I don't think so judging by my experience

First of all, the flight was delayed by two and a half hours due to the co-pilot's security pass being out of date. How ridiculous is that?



Has anyone used Globespan Airlines? I have recently used their so called 'Award Winning' service to travel to Canada and was less than happy with several aspects of their service.

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Posted Comment Visitor
11-4-2008Do Not Use ZOOM airlines, you may never get there. In January I booked flights from Gatwick to Bermuda for Mon 16th June. As I live in Scotland I had to arrange transfers from Glasgow to Gatwick as well as overnight accomodation. In March I discovered by accident that they no longer flew on Mondays....moreDavey G
25-3-2008Don't FlyGlobescam. See below, and check out other peoples' views.MikeP
25-3-2008Our plane from JFK was delayed by god knows how long because the plane hadn't left Liverpool yet!!!!Catabara
07-2-2008Before you book a flight, check www.airlinequality.com. You will see that 95% of the comments about Flyglobespan mention appalling service, sullen crew, last mniute schedule changes, unscheduled stops, unreliability, lack of customer service, and tatty aircraft. Therefore if you book the cheapest...moreMikeP
04-2-2008Sorry it's so long. I went with Qatar air on a return flight to Denpasar, Bali (4th -18th Sept). The Denpasar to Doha flight stopped in Kuala Lumpur at roughly 3:00am to exchange passengers and carry out crew change. It was discovered that there was a fault with the air conditioning on the pl...moreFrustrated
04-2-2008 By 10.00am it was discovered by other passengers through questioning the staff that this was not the case. There was a total lack of official announcements from staff and even a lack of communication between staff, with customers being told different things by different people, and even then only w...moreFrustrated
04-2-2008We were picked up to go back to the airport after 3 hours and the next flight went to Doha. Upon arrival in Doha I was not met by any member of staff or told where to go or what to do. The next flight to London Heathrow was expected in 12 hours, and, by this point somewhat infuriated by my treatment...moreFrustrated
04-2-2008 As it was, I arrived in Manchester and caught a taxi to my parental home and later on the same day caught a train back to Aberystwyth and a taxi back to my university accommodation at a personal expense of £33 for unused and un-refundable national express ticket (unused as I was in Doha when i...moreFrustrated
04-2-2008 This is only the worst of what happened. Once I returned home I went into the travel agents (23rd Sept) and asked for information about complaining. I was told by the member of staff who sold me the original ticket that I was to write a letter detailing the above and hand it in to her. She told me ...moreFrustrated
04-2-2008The originator of the gripe wrote....... The only movie we had for an eight hour trans-Atlantic flight was Mrs Doubfire! This movie was made in 1993. How cheap and out of date must a movie be for Globespan to show it on a flight? LOL... How dreadful is that? I've been fortunate enough...moreTone
04-2-2008I went on honeymoon using flyglobespan to florida. We went business class as a treat. The first problem we had was a few weeks before when they modified the itinerary but they offered £50 compensation per person so we were not too fussed. Unfortunately, when we actually got to the plane, the se...moretalksalot81
15-11-2007Josh Are you RELATED to NED on another thread, perchance? Your JUDICIOUS USE of capital LETTERS to make up for your occasional BAS DPELLING is remaekaby similerBlah blah



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