The Weekly Gripe

Problems with BT getting my business number connected

BT phone number problems

New business start up problems

Well, it's now 3 days until we open, and BT have still got our phone number... What a great start to our new business! Thanks BT! Why is it so difficult to take over a phone number on time?



Let's start with the fact I'm starting a new business. This is obviously stressful enough without the additional and to be frank, quite definitely unwanted problems that come with dealing with BT!

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Posted Comment Visitor
09-6-2008Surely you must be joking with the last comment ! When you buy anything these days they generally give a 12 month guarantee. Why do you think that is ? Because they don't expect it to last much more than that.Nick
09-6-2008I have just been speaking to the BT Phone Advice line where I was asking for advice on how to resolve a problem with my cordless BT Quartet 1500 phone. It won't respond when I press the green 'talk' button, so I can't answer incoming calls and I can't get a signal in order to mak...moreJon
27-5-2008BT is a joke and should be closed and sold.... British HA!!! can never understand any one there. When I wanted connecting was connected to an english speaking person which was great. Then changed my calls from tiscali to BT, WHAT A MISTAKE!!!! was paying 19 a month for this which was line rental and...moreBeverley
16-5-2008I do hope someone from BT ( suposedly British Telecom ) reads thes coments I hav had problems with my broadband resulting in phone calls to india or whereever last time I looked on world atlas it was not anywere close to Britain I am fed up asking to be put through to a person in england which I w...morered faced Rob
14-4-2008BT - what a joke. At least they don't run the rail network or we'd have daily crashes - which were no-ones' fault. Ref below: the poor guys in Asia are only doing their job but YES it IS hard to understand them. If communication is key, employ someone that can communicate effectively. ...moreJimmy W
03-4-2008may say openreach is ok shaun powell project manager he is best very well mannered . gave him pay rise for his honesty and well mannered in him, you can never get better project manager, WELL DONE SHAUN YOU ARE BEST .northeast
03-4-2008bt my roommate has with them think bt project maanger is well mannered and very helpful. well may say bt very helpful and maybe call centres are what you say are but everyone has to have job, bt try there best so gave them chance wont get better deal anyway else, BT IS BEST FOR YOUR SERVICE THANK...moremichelle
04-3-2008So sick am I with BT and their call centres based in India/Pakistan that I am now seeking an alternative telecom & broadband provider. Understanding the operator is the most difficult thing. A language is spoken which only resembles English, sometimes. Only after complaining via their Chairma...moreJumpatjim
21-2-2008reply to voice of reason...monkey ? ha ha... get a life,and a sense of humour while your at it. By the way, what are the far better things ?BT engineer
22-1-2008Reply from BT engineer...What a monkey! (Not just refering to him climbing telephone poles) Just says it all about BT....Incompetent right the way through from CEO to monkey. Best advice, stay away....far better things out there.Voice of reason (not on a BT line)
24-12-2007BT's bad business practices A gripe about BT. 6mths ago I'd moved into a property and tried for 5 long weeks to get them to put a line on. After no joy, gave up, sent a complaint into their complaints dept. explaining all that I'd been put through and asked them to cancel the serv...moreKim
20-11-2007Listen - I hear you! My husband set up a Transport Company last year. We couldn't get Broadband and he had to use 'Dial-Up' also called 'Dial up a Really Big Bill' - I swear we could have bought a small island in the South Pacific for the amount of money BT got their hands on! ...moreRuth



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