The Weekly Gripe

Online shopping problems, customers complain

Shopping online drives me crazy

Problems with online shopping

All these online shopping companies are supposedly accustomed to dealing with bulk and wholesale orders! I know there are always extenuating circumstances, but I do feel sorry for anyone trying to run a business!



Shopping online drives me absolutely crazy! It seems the larger and more expensive the item, the better the customer service, yet with smaller items there just doesn't seem to be the same level of customer care.

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Posted Comment Visitor
18-12-2007In response to the initial gripe about it being small deliveries and customer service. I have just spent money on what I would consider two very large purchases of £800 (bathroom suite) and £250 (Xmas present) both companies sub-contracted to delivery companies, failed to deliver and coul...moreKing
02-11-2007Instead of buying on line - go out and get some air. Nothing compensates for actually turning the pages of a book or, feeling and trying on a garment.Vicky
02-10-2007Like Lilian, I ordered and paid for goods from Unusualonline.Co.Uk which were not received. I have since found out that the company have gone into Administration and that the Director cannot be traced. BUYERS BEWARE.Tom
14-9-2007I made a purchase on the internet from 'unusualonline' found through google. I paid through Wordpay and received an email confirmation from both the retailer and worldpay. That was on the 23 July I am still waiting for the delivery of the goods. I have tried to contact unusualonline via ...moreLILIAN
13-9-2007As the original griper, I would like to say sorry for having sooooo p****d off certain readers of this gripe - yes, those who would prefer to hijack the Weekly Gripe to use as a political forum, rather than as what it really is - a place to get something off one's chest, have a good old moan, an...moreMoaning Minnie
13-9-2007Using the phrase 'rocket science' gets up my tits. oipon jhbUHS HJWUEDHANX BSGWYDGWQAlgy Bra
07-9-2007Are you totally stupid? Wake up? Walk...go on...one foot in front of the other. Before long you'll reach a shop.Thales
11-8-2007There's ONE answer to this gripe, Don't shop at all. It all only crud made in China. Whether you buy online or in the shops you are spending money you can ill afford. You are probably buying it using a credit card. So don't buy anything. You don't really need it. All you are...moreSave the Country
09-8-2007There's ONE answer to this gripe, Don't shop online then. go buy it from the shops, in the cold, and rain, storms and floods. Queues, crowds, overpriced public transport, Talk about something driving you crazy, if shopping on the high street doesn't drive you crazy, doing it onlin...moreFred
08-8-2007What I hate about buying from the internet are the lies. Lies about delivery time. Frequently 24 hour or next day delivery is quoted. That often means it will take a week. Delivery costs. Surely some of the prices suppliers quote for delivery they've got to be joking. £10 for a small ...moreLie Detective
06-8-2007I ordered 1 x memory card a couple of months ago from a company called Memory Bits and they were excellent. I also used to order ink cartridges from a very small home based busines and they were excellent too. I think some of the larger companies such as Amazon tend to drag their heals - maybe it...moreBargain Hunter
06-8-2007It's of no consolation, however, it seems we are slowly waking up to the idea that just because a business is web based it does not mean they won't make mistakes. Why would such a retailer be more reliable than a High Street one? People have their theories about how Web based businesses shou...moreChris



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