I had trouble getting Sky Broadband
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Sky Broadband availability
I have subsequently discovered that a product called Sky Connect Broadband is available in my area. A satisfactory resolution to this problem would be for me to have Sky Connect as the broadband part of the package.
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The salesman told us that Sky Broadband and Sky Talk would be installed approximately 2 weeks after installation of the Sky TV, however two weeks later I was informed the package was not available in this area.
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| 24-5-2008 | sky broadband don't deliver the goods they promise, 2 mb only get .56 kb. costing me a fortune as I play on live roulette. | alan lacy |
| 15-4-2008 | Sky Broadband Connection Rip Off.
I am an existing Sky customer of several years with the full TV package (£45/mth) and was looking to change my broadband and phone over to Sky.
I called up Sky broadband sales to find out what deals were available to me and was told that I could only get ...more | neilld |
| 12-3-2008 | lg, do you work for Virgin ? cos I've heard that they're crap and my neighbour had it installed but cancelled again due to lies and mis-selling. They keep sending out mailshots saying about their wonderful broadband over fibre, however when you ask for the facts it's not quite fibre to t...more | BB |
| 12-3-2008 | any adsl broadband service sucks. if you are lucky enough to have virgin media service in your area, then you should get it! top speed of up to 20mb/s, possibly increasing to 50mb/s | laughing gravy |
| 06-1-2008 | I'm very glad to see that mac-24 has felt the loyalty to SKY to write in supporting the company he works/worked for. However, I think he does an excellent job of showing exactly why SKY customer service is so atrocious.
They employ too many people like him.
He is clearly illiterate, nar...more | Sick of being ripped off by SKY... |
| 04-1-2008 | look let me gat this strait for you!!!!! I have worked for sky broad band my self (not in the suppermarkets)
rite the 3 packs base mid & max are only coverd by 33.3% of the country the connect is over 50% but it is on a rented line untill bt deside to sell the exchaing!!!! the only way that ...more | mac-24 |
| 18-12-2007 | I recently had Sky installed and they gave me a lot of reasons to be skeptical about the quality of service they were providing. Don't get me wrong, when you finally get the service it's great, but it can take a lot of needless shouting to actually GET the service. Mostly due to employee laz...more | Jo |
| 17-9-2007 | as long as you have something in writing from the #cough salesman then you have all the aces, just stop your direct debit and tell them to either give you what you payed for or something thats of equal value, if they say no and argue then tell them to sort it out in court, and since there a limited ...more | wayne |
| 06-8-2007 | The best move I made with Sky was to send their installer packing. He wanted me to keep the ancient rusty dish with kinked cable, despite it being a new installtion - we had just bought the house. Then he wanted to run the cable from the set top box to phone over a door frame and fireplace. When I d...more | David |
| 31-7-2007 | Eddie I think you are misunderstanding the situation. SilentD was originally sold a package that included broadband. The original salesman assured him ( I assume SilentD is male ) that broadband was available. However on phoning sky to get the broadband activated he was informed that broadband was n...more | khainestar |
| 25-7-2007 | I'm confused by all this. You are moaning because Sky have told you that the service you want is unavailable in your area??
At least they have informed you of this! The Sky connect broadband service is basically Sky renting a line from BT which is why it is a higher cost. You can find all ...more | Eddie |
| 24-7-2007 | Well first of all make sure you cancel your direct debit, that way they might phone you, rather than you phoning them.
If you let them they will happily take more and more money off you until you do. Several other discussions on this site about Sky's atrocious service and literally hundreds of...more | SpareUsTheLies |
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