ISP - Fair and acceptable usage policy
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How does fair usage affect you?
They reserve the right without any reference to your disputation to either slow you down or charge you more. You don't have any say in this matter. Is this Fair Use Policy really a fair contract?
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What's with this fair use policy anyway? I've just received an email today from my ISP advising me that they would be making some changes to my existing broadband service. Is fair usage really fair?
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Comment |
Visitor |
| 22-2-2010 | Yep, sign up with Demon Internet www.demon.net and choose their business package (not home office) - it's about £25 a month but there's no fair use policy with that... simple. | AOD |
| 22-2-2010 | I have unlimited downloads option 3 with BT. and found out it's the 5th time they have restricted our usage because too heavy - and worse thing they never told us - anyone have a better option for unlimited downloading with no restrictions? | JJ |
| 27-1-2010 | Scouse Man you are joking I hope - I'd be pretty pleased if I were paying for 4Mbps and getting 5.3 Mbps! | G-BNWK |
| 06-12-2009 | bt are taking the pis with me to mate i'v only got 4mb connection lyk but wen you do a speedtest you expect to get that or nearly that not 680 kb/s i'm gonna bell them tomorrow and try sort it out but no doubt thay will have a few blags to throw in my face or sum type of small print or somt...more | scouse man |
| 13-11-2009 | Got the same with T-Mobile here in Norfolk. It doesn't work. And yet they charge whilst you try to download which takes an age...use my O2 works laptop and for personal us with a mobile too from them will move at the end of the period of agreement. 'Liaised' with 34 customer advisors in...more | Andrew C |
| 04-11-2009 | Dear ISPs,
Please stop providing connections capable of downloading 1GB in an hour and then complaining when people do exactly that. | x |
| 29-8-2009 | seriously you need to get a job if you're dumb enough to sit on your fat ass watching youtube all day. | ugh |
| 30-3-2009 | If you dont agree to the terms of the contract/usage policy..dont sign up!
These fair usage policies aren't really about over usage or affecting other users on your exchange (they dont give a crap if customers are experiencing bad service whatever the cause).
Its to catch the people who are us...more | ISP Mole. |
| 20-2-2009 | I've been affected by my Sky boradband connection having my connection speed dropped drastically during peak times.
And, having contacted Sky to complain, have been told that it is so their 16mb customers do not gripe about sloppy connection speeds. (I only live in an 8mb area) and who also d...more | Sam |
| 16-2-2009 | Virgin up to 8 meg catches - IT'S NOT FOR GAMING
-after the service has been activated there is a 10 day period for optimizing the line. So I lose 10 days, hoping that they tweaking the service.
-10 days gone, still slow, the ping is a joke. Call the customer service: I have problem with t...more | BLK |
| 13-1-2009 | Like ButtyBoxBill and Dandy Highwayman, I am another disillusioned and disgruntled Demon subscriber..
What started off as a great "unrestricted" service is now unacceptable crippled. A throughput of 30Kbps is not unusual these days, and I am syncing with the DSLAM at 6.5Mbps, so the p...more | Ezra Merkin |
| 20-12-2008 | Demon's home 8000 service is limited to 50GB/ month - as I just found out from their crappy fair use email, they sent me a warning email at 48GB though when I already had downloads running! - so now I just ran a speed test 55k throughput :-( although they say that the restrictions are only in pl...more | ButtyBoxBill |
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