I've used the internet now for a number of years both at home and at work and have been waiting for the day when I can have an 'always on' high speed link at home at a relatively low cost.
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| 27-6-2009 | we had 10mb broad band with virgin and noticed a drop upto 2.40mb. our contract doesn't state any download limits, when we contacted virgin media the person we spoke to refused to give his name and told us that our connection has been reduced due to download limit exceed. I always browse the int...more | wannafreeze |
| 21-6-2009 | In response to Nigel9009, I think that in most contracts, even when unlimited, there is a 'reasonable use' or similar clause which allows them to cap usage which they deem to go beyond the bounds of 'reasonable' for domestic purposes, if that is what you've paid for.
I also ...more | MikeP |
| 21-6-2009 | I have found out yesterday through various forums, that B.T. are blocking access to a website that I am a premium member. The website is a file vault where people do share their files with their friends. I am on Option 3 with B.T. which, as B.T. states is "unlimited" usage. I admit to bein...more | Nigel9009 |
| 20-6-2009 | I have been trying to get a broadband connection via AOL for over a month now all to no avail. The number of telephone calls (@ 5p/minute) have been colossal and all they do is send you around and around the same tired old links which do not work. And also blame everyone else for what is obviously...more | Alien |
| 19-6-2009 | Don't use virgin media, My broadband was down for 1.5 month, their technical and customer deparment and the staff telling lies, being late, did not call back as promised, held me on the hotline for ages, did not turned up as the agreed repairing time, bad attitude
Have made thosands of calls. T...more | Kit |
| 18-6-2009 | Don't use virgin media, My broadband was down for 1.5 month, their technical and customer deparment and the staff telling lies, being late, did not call back as promised, held me on the hotline for ages, did not turned up as the agreed repairing time, bad attitude
Have made thosands of calls. T...more | Kit |
| 17-6-2009 | I have had a similar experience to NGE, my exchange would appear to have been turned down to 256kb, it was 2MB. Are they allowed to do this??? And now they are on about charging everybody £6 a month for the privalidge | Daz |
| 17-6-2009 | Finally cancelled everything BT yesterday, 12 months into an 18 month contract. They can sue me if they like! Months of being phoned up by call centre staff day and night to see I had any further problems? Just make it work reliably please and stop making me go through the whole check list 10 times ...more | Paul |
| 13-6-2009 | I got bt broadband yesyerday and have already had to call them 6 times as my connection will go after about 30 mins of usage. They have now told me its my computer which I know it isnt because its new! My advice to anyone is to go with a provider you have never heard of like freeserve for example as...more | mark |
| 10-6-2009 | I have never connected to the internet, and I am thinking of getting Broadband with BT, but I am having second thoughts because of all the negative comments here from users. Do you have problems because you live in remote places, far from the 'exchange'? I live twelve miles from a town, and ...more | Geoff |
| 05-6-2009 | I have a recurring problem where my bt broadband suddenly drops in speed to 0.2 megabits from 3.0. When complaining bt broadband claim all is ok with the line and my equipment is faulty. This is not the case as I have taken my computer and netgear to a different house and the speed is then normal. B...more | bill |
| 27-5-2009 | My problem is that I have an intermittent broadband connection which I believe may be caused by the antique sockets I have. One is marked GPO and the plastic is broken (spiders nest inside) and the other is not the approved NTE5 type. BT Telephony says correctly that my phone line is OK, while BT Br...more | Mike |
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