The Weekly Gripe

Garage fitted more expensive parts than I requested

Garage ignored my wishes

Garage just out to make money

I expressed that I did not want or need this part and that I wanted the one I had specified. I was told by the garage it had already been ordered and it was too late.



I bought a high performance last year and had to take it to a garage when the gearbox refused to go into reverse. I'm not happy with the garage however because they ignored my wishes and fitted more expensive parts.

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Posted Comment Visitor
20-11-2007After having broken down in a busy area in the rush hour, l had my car towed by the emergency services to the nearest garage which did repairs. My car is an S reg peugeot 106 whose clutch had gone. I expected a bill of around £200 going on previous experience. (a new clutch kit is only around &...moredavejo
25-5-2007To those people who insist on buying their own parts for their cars, I suggest they fit them theirselves. You do not take your own food to a restaurant and ask them to cook it for you - so why should you buy some crappy cheap parts that take the engineers at the garage twice as long to fit, because ...moreLady mechanic
19-5-2007If you've bought a high performance and rather expensive car, wouldnt you rather pay extra for good parts that you know will be good enough for the car ?yoyo
09-5-2007Thanks all. This is the first information that I have had which gives me positive advice and a direction to follow. I admit I was naive to be so trusting and take the garage on their word. I have been to a garage used by my uncle to have the car checked over. They highlighted the CV boots and the ...moreGurv
08-5-2007You need to know if this garage guarantee their work as all reputable garages should do. I myself am a self employed mobile mechanic and if I do any repair or service I offer the customer their old parts in a carrier bag if they so require them. That way they can see the parts being supplied. The...moreJason
07-5-2007I concur with John on this. They should be able to at least give you some sound advice on the matter. These rip-off garages need to be governed some how because they've been getting away with this for way too long now. I personally advocate some sort off a public rating system and spot checks...moreNed
07-5-2007Sounds like a trading standards phone call is needed. Ring your local centre, and ask for advice.John



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