Tisicali Broadband - trying to cancel
|
|
|
Tiscali Broadband Issues
I have phoned Tiscali approximately 20 times to try and resolve this. Each time I phone them they ask me to do something different, or they tell me that they will do something and they never actually do!
|
Not going to go into all the detail of my dealings with Tiscali when they were my service provider, but the bottom line is due to the problems I’ve had cancelling my account I really can’t recommend them.
Please be sure to read the article
before joining this moderated forum. No user registration is required to post comments.
|
|
| Posted |
Comment |
Visitor |
| 28-6-2008 | I left Tiscali three months ago and they still owe me money as they over-billed me. I have emailed them several times and been promised cheques but they never arrive. Their internet service is slow and poor value for money.
Tiscali are useless - avoid at all costs | tiscalibroadbandarerubbish |
| 25-6-2008 | Tiscali were great fior a good few years when everything worked OK. Then things started going wrong for me - technical faults, completely hopeless customer services, billing cock-ups and continuous lies like "we'll sort this out". Now I just feel like shooting myself to be free of this...more | Incensed |
| 13-6-2008 | tiscali take months to resolve issues..they tell lies and tell different things at different point of time...no sync between different departments within their call centre...they are clueless to whats happening... you cant control your anger while speaking to them because of what you go through..the...more | cry |
| 31-5-2008 | I signed up to the 'upgrade package' of up to 8mb broadband plus a free wireless router. Despite giving me and order number for the wireless router I've just rung up and apparently I'm now not eligble for a wireless router!!!!! I'm off to report them to Watchdog.... | Cephas |
| 30-5-2008 | Anil///reportted Tiscali to OFFCOM, months and months ago, but nothing has happened. I'd suggest write a letter of complaint, and go for the compensation. It worked for me, but it took a while for it to be completed. I wish you luck. Seems Tiscali are like Teflon - nothing sticks!!! | Chippy |
| 29-5-2008 | I have a got a real case here. Can OFFCOM really help me? I want to sue tis+bt combo if the court case would be done neutrally (not involving any fraud/corruption). Can anyone please guide? | anil |
| 23-5-2008 | Ok, Tiscali. Not a good company. I signed up for free line rental, phone calls and broadband on 7th of jan. BT said Tiscali will take over the line on 24th. I had no telephone for 9 weeks after this until I cancelled my tiscali phone deal and went back to BT. When I called tiscali to cancel, they sa...more | Tom (Hampshire) |
| 15-5-2008 | I dont have tv/braodband at home since 3 months now because I was a fool who thought tiscali are cheap and should go there..I am leaving in a dark world now with no information exchange from home.. stay away from them...why not the goverment do somthing about it? after 2 months of desperation, I cac...more | anil |
| 14-5-2008 | I don't understand their cavalier attitude to their customers. Glad I've no longer got any ties with them. I got compensation out of them (about £250 in total). Even after reporting them to OFFCOM months ago, nothing's changed. They continue to use excuse after excuse. They sho...more | Chippy |
| 13-5-2008 | Matches my experience. Tiscali are pathetic. I was with Pipex for 6 years, and thought the service was good. Then they were bought by Tiscali, and in February I was transferred to the Tiscali network. This is when the problems started, with a month without service. It took numerous calls to the...more | Mad Max |
| 12-5-2008 | I've had exactly the same experience, moved to a better ISP last November and I'm still trying to get Tiscali to return the money they charged me after the move, plus £20 for the phone calls + £ for my wasted time.
'Tiscali Customer Service' (something of an oxymoron) i...more | Charlie |
| 24-4-2008 | I got an e-mail today saying how much they valued me asa a customer - I closed the account in June last year. A quality service!!! Just had to send a sarcy e-mail back. Put a smile on my face. | Chippy |
<< prev <<
>> next >>
|
