British complain at the wrong time
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Complain at the time, not later
To leave an establishment unhappy at the service and not point this out at the appropriate time means we leave with a festering annoyance and then write letters later.
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I am amazed at the comments I have been reading on this site. I have concluded that the British public have a lot to learn regarding the proper way to complain and how to communicate properly at the appropriate time.
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| 03-1-2008 | It is amazing what stunts some cheapskates will pull to bag a free meal. I worked in a very nice restaurant (not a chain) a few years ago and the complaints we had were ridiculous.
The best we had was a man who loudly began complaining that he'd found a 3 inch nail in his meal. He was vocal,...more | Missy |
| 18-6-2007 | I work in a "chain restaurant" and we do not give a poor service!! It is wrong to Tar all with the same brush. Complaining has become an art form and you can spot a customer likely to complain and expect a free meal from the moment they walk in the door and sadly they are becoming more ...more | Jenny |
| 30-5-2007 | Every one has the right to complain. Even if it is just for a small thing. Anything to get an apology and perhaps a free meal. Most chain restuarants give a very poor service, the food is of poor quality and served badly. Food hygiene is sadly lacking.
And before you ask, yes I have been employed w...more | boltings |
| 18-1-2007 | Mobile catering = grub that fell off the back of a lorry. Salmonella in motion. I can just see the next Surf an' Turf wars taking place at the next gymkhana/swimming diatholon, as the rival caravans vie for the best pitch. What do mobile caterers serve at funerals? Six-feet-under burgers? Dracul...more | Paraphrase |
| 18-1-2007 | When doing long journeys, I always take sandwiches and a flask of coffee.That way, I only need the use of motorway toilets.
Rip-off Britain, I'll say.For example, pay rises, you get 2%,fuel, utilities,etc ALWAYS go up way above inflation rate.
One day, NOBODY exept the rich will be able to...more | Hilda |
| 17-1-2007 | Having been on the Counter side dealing with the public. I myself now complain if what I receive is not what I ordered or paid for. I also tip to express my pleasure at the service I receive, and I write and compliment a service provider.
But one thing I have learnt is that motorway services are ...more | Gandalfql |
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