The Weekly Gripe

No satellite signal received, cancelling sky

Sky - No Satellite Signal Received

Cancelling sky subscription

Don't let Sky mess you about, just tell them you'll go to Telewest.  They don't want to lose you as a customer so it will have a profound effect.



If you are getting the 'No Satellite Signal Received' message and you are out of warranty, ask to cancel your subscription and you will be passed through to cancellations department where they will bend over backwards to keep you.

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Posted Comment Visitor
27-4-2008I got fedup paying £40 per month to see endless film repeats, and far more adverts than you get on normal telly. I cancelled over a year ago (removing my subscription card a couple of weeks before the end of my contract, so my box would be anonymous). I have continued watching the free sky chan...moreRaymond
20-3-2008a direct number to a supervisor would be handy as or the actual address of sky head office rather than some post office box would be really good because once you have the fixed address of the director of the company then legal action can be take directly for those who wish it.anon
05-3-2008The dish box system is not up to the standard expected in 2008. I have had a problem every 12 months or so and am fed up with days off and expense. I can't help wondering if sky mess with software creating the fault in the first place. I'm off to Virgin. My brothers on cable and doesn't ...more'Arry
22-2-2008Just to add, I have done the s/w download again and it's the same, the channels start to break up after a minute or so and then go all together. It's as thought it's something warming up and then failing??? Thanks AntAnthony
21-2-2008Hi, I have a Sky HD box and I am getting the 'No Satellite Signal Received' along with 'FOR YOUR INFORMATION 28' above it. This only happens on certain channels though and although I have swapped the feeds over, it is still the same. I have fetched my sky+ box from the other room ...moreAnthony
21-1-2008Honestly, does TV rule everyone's life these days? If its not working, get a life and find something else to do. It's not the end of the world.
23-12-2007we look up to the sky and pray.no need any more phone then up.you will have loads of time to pray when you are on hold or stuck in the press 999 for someone that cares.im not mad just had poor signal for 6 months now got no signal at all for christmas thanks sky. after over 15 years .cable are on th...morebig bopa
22-12-2007Today I called Sky as we had a problem in receiving two of the children's channels. I eventually got through to an advisor by taking the 'interested in buying' option, as I had been cut off four times before reaching an advisor when trying to connect to the 'technical problem' o...moreMad
09-12-2007Everyone caught onto this little trick a long time ago and you may well end up red faced when you call to cancel your sky, and the agent on the other end of the phone says 'Ok then, that will be 30 days notice mate, thanks for your call!' If you're out of warranty, tough. You should hav...more=]
26-9-2007Always tell sky your going to cancel and that soon gets an engineer out. I think once you cancel they dial into your system and shut the decoder on your card, that stops you getting freeview channels. Secret here is to unplug the phoneline before you phone and cancel, even then I think the encrption...morefreeview forever
25-9-2007I cancelled last week, and today "no satellite signal received" on every channel even the frre to air ones! Rang Sky, did a LNB reset, still no joy - they say I have to pay £65 for a callout (warranty ended 3 weeks ago after 14 yrs as a customer at the top subscription level).john london
24-9-2007Just had the same experience. Experienced problems with picture, breaking up/no signal rec'd etc. (Box is three years old) I reluctantly agreed to pay €65.00 (I'm in ROI) for an engineer to come out. Then I visited this site, decided to give sky a call threatening to cancel and they r...more:¬)



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