Fed up with Talk Talk customer service
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Fed up with talk talk
Talk Talk provide the worst customer experience I have ever received. I will cancel my direct debit in the morning and will stand in court to defend myself rather than pay for a service I had no chance of ever getting.
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Oh no not another Talk Talk gripe - Oh yes it is! After 4 months of trying to chase up my modem, I was told that actually it had not been ordered for me. Talk Talk are absolutely useless.
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| 30-4-2008 | When I switched to Talk I never thought that anyone could have so many problems,Problems that Talk Talk have never been able to correct Every time my house phone was used or we received a call, my internet crashed,For 14 months I complained but to no avail.They must be the worst company that I have...more | Derek 29th April 2008. |
| 28-4-2008 | I Have had infrequent service with talk talk, over 18 months..no internet, cant receive or send emails etc etc.
Spent hours on the pnone trying to resolve it, and in the end, I became so stressed I waited for contract to end.
Rang and gave them 1 months notice, and followed it with a letter, and ...more | Janet |
| 04-3-2008 | 've been a talktalk customer for a few years now, and signed over my telephone line to their total control.
Out of the blue I received a letter from talktalk claiming I wanted to change my provider. I called the number on the letter stating this was untrue and wished to remain with talktalk.
...more | Steviesee |
| 25-2-2008 | Stir clear of TalkTalk! Whatr appalling customer serivce! I had a terribly frustrating experience with them so much so that I can' teven hear the name without growling. I signed up for the "free" broadband as I was already a phone customer. I was charged for a modem which never arri...more | Allen |
| 08-1-2008 | TalkTalk are , useless I waited 4.5 months to go live and have had nothing but problems ever since, 8 mb? I cannot even get 1.5mb,do you want to use the internet? forget it ,you will be constantly disconnected. If you have a problem you will be put through to a foreign call centre who you will not ...more | Ted, Merseyside |
| 03-1-2008 | a broad band provider never say's that we will give you 8mb 16mb and so on, what thay say is we will give you up to 2mb 4mb 8mb its not what thay give you its what your line can take hence the longer your fone line to your house the less speed you will get (if you drink a drink with a short stra...more | mac-24 |
| 13-12-2007 | Talk talk are horrendous, I too have had numerous problems. One being that every so often (well, very often) I have trouble receiving emails through outlook express. It is most frustrating, but when you phone them they just palm you off saying that they are experiencing problems and it will be sorte...more | Mim |
| 21-11-2007 | talk talkk is purely rubish! we finally got connected and gues wot our borandband speed was meant to be 8mbps but was no more than 2.5!!!
also ever since the modem has been connected to my pc which is vista, it causes vista to malfunction after a while and dispalys a multicoloured screen where all ...more | pren |
| 19-11-2007 | We chose talk talk because of their promise that everything would be so easy switching to them. Our phone line was changed no problem but we are now trying to connect our broadband which is a nightmare with talk talk. We have a computer which had windows vista built in and no one at talk talk seems ...more | Anon |
| 15-11-2007 | In fairness up until now my service has been ok, but now it is running like an absolute dog. Below is the results I got when I ran the PCPITSTOP download speed test.
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Download Bandwidth Test Results
Download speed: 63 kilobits per second
Test details: 171 kilobytes downlo...more | kmac |
| 15-11-2007 | Terrible, terrible. I have had problems most days of my 18 month contract. I have written to their online customers services and never received any replies. I always have trouble getting google because allegedly talk talk don't use high frequencies. My talk talk land line always drops calls, my ...more | Carole 5678 |
| 20-10-2007 | I waited 3 months to get connected to talktalk, after only 3 months my modem failed and I have been waiting over a month for a new one, two have been sent to the wrong address and a 3rd had now been sent out (allegedly ) but has still not arrived, no one at talktalk seems to have a clue what is goin...more | DEL |
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