The Weekly Gripe

Sky plus customer complaints, recording issues

Sky plus recording problems

Sky Customer Service

That's a joke isn't it, because there really isn't much quality customer service with sky and it takes forever to get things sorted out - if indeed they do get them sorted out



Here we have yet another communication to Sky Broadcasting from a disgruntled customer frustrated at the lack of customer care and endless problems with Sky+ recording.

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Posted Comment Visitor
15-5-2008Sky installed 8th May 2008, part way through my first recording the picture and sounds stammers. I am told this is a problem with the signal, and that there's "no way a new box would do this". I argued the case that I'm no stranger to technology and that the "skipping" I ...moreCraig
15-5-2008Ha receintly gotten sky plus nothing records for me or if it does I only get par recorded due to power failure. We have not had a power failure for years and as result I am now going to get a dish . Half the price and much better servicelynda gallivan
15-5-2008Recently receiced sky plus box and have yet been able to tape a full programme it often says power cut to which we have had none in years.Ihave been at home and suddenly the television will go snowy and may come back in a few mins but if im out ive lost the recording could someone else tell me if th...morelynda gallivan
28-4-2008Hi all, Ive ran out of abusive words when it comes with Sky!!! I have the package deal, tv, phone and broadband. But my broadband isnt working yet again and I am having t use my computer at work. Does anyone else share the same f***king problem? Telling sky advisors about this is time consuming. I...moreleaskybaby
22-4-2008I am getting extremely angry. I have been waiting for my M & S vouchers since October 07. I have spoken to several people who all say that they will sort it out.The date now is 22 april 08 and I am still waiting.shirley
18-4-2008Ive had the same problem as the angry man Sky tell lies when they offer packagesDusty
18-4-2008I was offered sky sports package at half price for 4 months back in november 2007, after checking my direct debits I noticed they were still taking the full payment, after numerous phonecalls (which have cost me who knows how much) I am still none the wiser and still out of pocket. I have now been t...moreangry ann
18-4-2008If you tell them you want to cancel as refusing to pay the £65 fee, lo and behold they'll waiver the fee and come for free. Done this and know of 6 people who also did this. It works.Andysj3
16-4-2008I have been conned. I gat a voucher to get free sky + box and installation plus sky talk and broadband, all for £16.00 per month. When I signed up I was not told that I could not get Sky broadband in this area. So I now have to pay my existing broadband supplier PLUS the £16.00 to Sky. The...moregrumpy grey
14-4-2008Ashley Clarke On BSkyB Head Office Switchboard: 020 7705 3000 10 mins sky switched on and she called back in 10 mins as promised Amazing what you can do if you find the right numberMr Furious
14-4-2008well, I told sky I wouldnt sign a direct debit due to companies applying for too much as and when they feel fit. They advised me £119 deposit and I could get around it. Many phone calls and many false promises and a week later and still no sky, now they say they cant switch on w/o direct debi...moreMr Furious
09-4-2008yes this is true I have had the same rows and lies from them every time a sky box off ebay was installed and right this minute have the same problem it seems they want to cash in on tying people into a new contract or making engineers fees its a big scam the fact is having rung from a mobile they co...morejohn



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