The Weekly Gripe

Bank took extra mortgage payment

Banks slow to return your money

Has this happened to you?

My bank took an extra payment out of my account after my old mortgage had been redeemed. This led to me not being able to make the first payment on my new mortgage. Has this ever happened to you, and have you been left short?



I had a mortgage with a certain large high street bank.  Now as you may know, it’s worth shopping around every now and again to get a better mortgage deal and I'm keen to make sure I don’t pay more in interest than I have to.

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Posted Comment Visitor
15-4-2008The following are facts. On 17th February, I tried to use my on line account to close an Abbey eSaver account. It failed to recognise my details on 3 attempts. Therefore I phoned Abbey telephone banking to request closure of the account. They said their computer was down and could I call back la...moreChris
13-3-2008Banks are slow to do anything, not just returning money when they are in error. Personally I've never had good experiences with the Natwest. Bank with Lloyds these days although my mortgage repayments go out from my Barclays account.Linda
09-12-2006Imagine how much more we have to pay if the Bank of America buys Barclays, we will have to pay a mandatory US-poodle fee.Whats in your wallet
03-11-2006Banking Service charges are a tax on the working poor imposed by rich shareholders to maximize their returnsBerreynice
22-9-2006If you have problems with your bank,make life difficult for them.I was charged £30:00 for being just £6:00 over the top for less than 24 hrs.This was due to an oversight by someone not paying a cheque in without my realising. At the time I had opted not to receive paper statements on four ...moreBob
08-8-2006Skeaklessthinkmore: A useful contribution. Clearly you've got nothing better to do and must obviously work for one of these banks that drag their heels returning the money to this person. Maybe you work for NatWest?Loan Scout
19-2-2006"as you may know" is a stupid and worthless phrase that just takes up space. "may or may not" is another one I see a lot.skeaklessthinkmore
01-12-2005Banks can pretty much do what they like, and who in their right mind would take out a mortgage at the momentG.R.
21-11-2005Under the unfair contract law you are entitled to the same fee for their mistake as they would charge you e.g. if they cannot take a payment because the funds are not there they may charge you £30.00,. Under European law you can also charge them the same amount when they take a payment they sho...moreMr Payback
18-11-2005They've got you by the b**ls (well if you have b**ls anyway)! If you dig deep enough they probably did it because you've left their bank and they can't sc**w you over in the way they had intended, so they sc**w you a bit more. It's always the small guy who gets it. Anyone have an ...moreEvilJoker



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