Big companies care less about customers

Second this more than you can imagine.

Stupidly brought a BT branded cordless (not DECT) phone to install at home and one of the handsets has stopped working properly.

Gave BT and call and they wouldn't even consider some form of replacement or anything despite the fact it's their own branded product.

In truth it's a crap one anyway; big/bulky and feels like it was made in some dodgy European country.

Two big companies I hate most are Microsoft and the BBC. Both give very little for what they expect in return. The solution is:- Do not buy Microsoft products. Just steal them off the net (I paid nearly £80 pounds for 95 and it was s##t . As far as I am concerned MS are still £80 into me and until they deliver something I consider worth that amount, they owe me.
As for the BBC. Do not pay your licence fee. There is thousands of hour free TV on the web. You are paying for Sky and Vigin so why should you pay tax for a parasitite, goverment controlled media.

Big is bad. Big is very bad for worker democracy. Why do our the European countries allow takeovers by large foreign firms? Big is bad for worker democracy. I work for a large foreign firm with a large presence in European. It was taken over. It has no intention of allowing Trade Unions whatsoever. Who is this foreign firm to say that trade Unions are to be banned in our country? How dare they? The large firm takes over and then as soon as a Trade Union is suggested they threaten to outsource the work to a Trade Union free country offering slave labour, or appalling conditions. Why do we allow such artifical trade?

Instead of a Trade Union we have a worker's council. What a toothless useless tiger that is. The firm simply ignores it, and any "suggestions" it may have. What a waste of time.

Globablisation will eventually reduce Europe and its member nations and citizens to total penury. Don't be otherwise fooled.

Capitalism is all about the exploitation of workers. It always was and it always will be. The larger the firms there are the more the explotation. Exploitation can extend right across the ocean, rigght across the world.

Big Companies that take over others are only interested in filthy lucre. Customers are generally a main source of that filthy lucre, but if companies can make more money by asset stripping or outsourcing the work to far eastern they will do so. They are NOT interested in any kind of customer or worker democracy, and will sell all of them down the river if there is a profit.

Shareholders and pension funds, and retirees look to your pockets. The really clever operators will screw you too.

As "You" says report them to the Financial Services Authority - www.fsa.gov.uk

Congo,
Only a Court can issue a 'court summons'. As simple as that! My previous comments still stand. But thank you for your contribution and interest anyway.

Adrian Flux insure you with a company called Trinity Lane ,they say that they are a different company ,they might well be but they are still owned by the same people ,they then have a different law firm and they then pass you in tio yet another law firm ,by the time you have been through five different firms all dealing with the same claim ,they hope you have given in with exaspeation but do not , I know this is hard when you have been injured and lost your car but keep fighting!

I know what you mean. The bigger the name, the more complexity and with ever more shuffling of data across international borders, the greater the confusion. - My father was recently asked by his existing insurers, (Direct Line) to provide evidence of his 'No claims', as he had sold his old car and bought a new one. All he wanted to do, was transfer the policy with the same company. At one point, he was asked to send a hard-copy letter, of a conversation, he had had with Direct Line's Customer Service Dept, to 'prove' he'd phoned Direct Line to query their own exsiting of his 'No claims' and why they needed him to send info, they must already have.

Congo, you say Aviva staff are unpleasant but how would you know? as a member of the upper classes you have never had to work for a living.

Mike P

Music to my ears.

I am glad to note that NU / Aviva are suffering as a direct result of their unpleasant staff.

The more pain they receive the greater the possibility that changes may be introduced or (they are adversely affected financially).

If MikeP is such a high-flying big-shot why doe"s he spend every waking hour on this site?

"I swore never to deal with these outrageous crooks again. And, if you take my advice, neither will anyone else."

I swore never to deal with Norwich Union again when I was 'cold-called' by a smarmy unctuous salesman who'd seen in the trade press that I had been 'promoted' within a company I worked for. His voice was oozing with oily falseness as he asked me if I 'might require any assistance with life insurance'. I replied that I was 'quite adequately covered, thank you', to which he responded that 'quite adequate is not enough, you should be more than adequately covered'.

As a result of this I cancelled the Norwich Union policies on some of our vehicles and buildings, and issued a directive to all staff to avoid the company if possible.