Mobile broadband problems

Personally I'd have thought that you aren't legally obliged to pay for a service you are not receiving and that any sensible judge would throw this case out. Seek some legal advice and hit them hard where it hurts. Nothing worse than corporate bullying!

I have just received a warning of court action from a company called Adams Phones as Imoved house and can get no signal there. They insist I have to pay until the end of the contract (9 months more) even though I cannot use the service.

Hi

I have had similar problem with Vodafone, cut a very, very long story short. After 20 calls (exactly) I have given up and they still wont cancel my broadband contract after I took it back within 7 days (no signal)... that was 6 months ago and they have just threatened me with a default notice. I have now taken this up with ofcom and they are dealing with this for me but in the mean time I have a nice default on my credit report for no reason at all. Customer services at vodafone enjoy playing ping pong with you... they just like to keep brushing you off to other departments and 1 girl even shouted at me as I said please dont put me through to another person as you are the 6th person ive been passed over too, and she then put the phone down on me... they are absolutely outrageously, terribly bad at customer services!!!! STAY AWAY!!!

I've has the same problem with the Tmobile stick. It's been fine for months , about 18 months infact, then last week it started to run really slowly and keep disconnecting. I took it into a shop but they just offered to send it away to be looked at leaving me with no internet at all, despite me paying the extra insurance every month. Her only other idea was to take out the SIM and put it back in!!!!! or to download an upgrade from the website that I cannot find for the life of me! She also said that I was not due for an upgrade until feb next year on my 24 month contract .. what upgrade?!?!? it's not a phone it's just a SIM. I think there is a problem here and Tmobile want people to pay to fix it!

I have tmobile broadband stick.this was the highest I could get from this provider. i've checked the area signalwise..it was ok and I used to get proper signal for 5months.. 90% on their HSDPA network 10% on 3G.
since 2 weeks I getting only 3G with low speeds.
today I vent to one of their shops to find out what the hell is goin on.
what happenes was: ive rang the technical support where I was spoken to one of their advisor who wanted me to understand I have no problem whit the modem because HSDPA and 3G are the same there is no difference between them. well I dont wanted to speak with her any further and i've tryed another call.
fortunately ive found a technical person who told me the signal is very good in my area I supposed to get the best. if not try to reinstall the modems software.
ive done it and still getting full signal 3G with 0.4mbit/s down 0.04uploads which is not 1.2/1.2mbit/s what I used to get.
if any1 here had the same problem please tell me the solution or any advices
thanks very much

"Do you want them all burnt to a crisp so you can download your episodes of Hollyoaks?"
...if I get a decent signal then so be it Philzester.

Whitey said - "These mobile phone relay transmitters must be so low powered its unreal"

They're more powerful than you think, some people believe they are too much so in fact. You have to also consider those who live underneath the masts. Do you want them all burnt to a crisp so you can download your episodes of Hollyoaks?

I too have Vodafone mobile dongle for my laptop.
The area coverage is hit and miss to say the least.
If I try using it in my home, or anywhere in my villagem I get no signal, only GPRS which is like using narrowband at home or worse.
If I make the short trip, just 0.7 miles to the edge of my village where the industrial estate is, I get a full signal !!
These mobile phone relay transmitters must be so low powered its unreal

Lots of sad little geeks seem to be sticking up for the mobile companies on here. Look, its simple you techy idiots, us - the customers - are paying for a mobile broadband service and NOT getting an acceptable service. I know that you have plenty of spare dosh to spend on amazing pc equipment as you still obviously live at home with your momma's. Meanwhile, the rest of us who have to pay mortgages/rent and are in relationships, or have families, need to budget ourselves in the real world. So, geeks go back to your little bedrooms and leave the comments on here about the total rubbish service of mobile broadband isp's to us, real people, with jobs and responsabilities ok. And yes, if you actually had the courage to talk to real women then maybe you'd get lives as well. ISP's sort yourselves out! Geeks, get a life. Ta ta.

I have bought pay as you go mobile internet. it works and its cheaper than internet cafes. I am using it abroad as I fit a foreign SIM card into it. 20 Euros for 3 GBytes.

why don't you try paying the remaining 7 months ? after all it's not the fault of T mobile that you were made redundant was it ? Why do you think these companies insist on 24 month contracts in the first place ?

After purchasing T mobile internet dongle contract 24 months only used 17 months. I was made redundant and not able to pay how can I cancel my contract?