Talk Talk connection and phone line problems

ok people! join the dots! they are about to go belly up and they are bull f*cking you all in a bid to stay solvent. If you are unhappy with the service then cancel the debit.

Phone line has been down for a week.... internet disconnects constantly since then ... and to top it off.. their website is down.... Why supply a service if they cant keep it working?

my telephone has been out of order for 24 hours in would like to know how much longer I am to be without this service

was originally signed with tiscali only stayed on because of talk talks involvement been without landline phone for 8days tried at expense on mobile to get things sorted.after long calls and communication problems still no phone.decided to go to bt its immpossible to get decent service with talk talk same old tiscali not so cheap but very cheap service wouldnt recomend them to anyone.

I live in canada and I arrived back in the UK as my mum is seriously ill in hospital only to find no phone or internet service problem at the exchange they say today 7th feb I woke up wanted to call the hospital and they have put a barr on the phone but the bill was paid on 26th jan 2010 1st I was told it take time for a payment to go thru lol then I was told no problem at the exchange but still no phone service they told me they cant talk to me because of the data protection act that fine I told them fill your boots if this phone isnt back on by 9 am monday morning then u will not need to talk to me again as u will not longer be my phone provider they said u cant do that yeap I can because wot u are doing is stealing im paying for a service I cant use

Inept, incompetence and out of touch with customer needs. Total disregard to complaints made. Unsympathetic attitude of the company. Costing the customer unimaginable expense in money and emotional distress

4-2-10
More tales of woe
0n 15th January I received a letter from TalkTalk persuading me to transfer my phone / broadband service from Tiscali to TalkTalk due to the impending the switch from Tiscali to Talk Talk.
Up to this point I had been entirely satisfied by the service provided by Tiscali and had not considered changing supplier.
I was pushed to move over because I was informed that the Tiscali service was being discontinued by 31/01/10. I agreed to a transfer of service.
The broadband service has been fine however the same is not the case for the telephone service. At approximately midday on 30/01/10 an action by a TalkTalk employee has caused the telephone service to be “de-activated” As of now no service has been provided so I believe the contract I have with TalkTalk is null and void.
I will consider whether I wish to start a contract with TalkTalk once you respond to my numerous calls and enquiries over the “invalid” telephone service and restore it fully.
Please note – I am an invalid whose husband is away for 6 days at a time. I am reliant upon the telephone to communicate with almost everyone. I do have a mobile phone but no longer have any credit ion it (having used it all up since I have no land-line). I am unable to get out to top it up.
Talk talk appear to have no consideration for customers whatever their status.

4.2.2010 - Talk Talk are currently making my life an absolute misery.
Letters this week so far:
1st Feb 2010
At approximately midday on Saturday 30th January I became aware that my telephone was not working. As I still had internet access I assumed it must be my handset. A friend sent a text to say my telephone was ringing and ringing but I was not answering.
I live alone most of the time, am disabled and have recently had major surgery, and spent a very anxious Saturday night without any means of contacting anyone as my pay as you go mobile was out of credit.
On Sunday my husband checked the handset and realised it was the line at fault before making several very expensive mobile calls to Talk Talk to ask for an explanation and ensure resolution. He was passed from department to department and asked to hold for great lengths of time at his expense. The staff at Talk Talk promised to return the calls and resolve the problem but did not. However the staff in both technical services and customer services confirmed that it is Talk Talk’s error.
It is now 48 hours since Talk Talk withdrew my telephone service and as my husband is now away for a week I find myself alone without a means of communication.
I telephone technical support again this morning and was the ninth customer in the queue!! After a long wait and a cost to me of £4.46 Gayatri told me she could not help me and to call back in an hour. I told her I could not as my mobile is out of credit again now. I am alone in the house following major surgery with no means of communication.
Please, I appeal to you to sort this out immediately.
I am sure you will agree that this is not a good start to my relationship with Talk Talk.

im discusted with this service if thats what you can call it .like many others ive had no phone service for nearly 2 months but no one seems to know what to do and im still being charged .Well im cancelling dirct debit and they can take me to court.internet connection is very very poor and when you ring to complain its some none english person who dosent know there ass from there head what can I say .the fact is im being robbed every month and I cant do anything about it so TAKE ME TO COURT for none payment .

I was with tiscally with no problem as soon as talk talk bought them out I am having problems with my internet connection

yea I am having the same problem now with talk talk the customer service is a nightmare and the 0871 service is very expensive I will change to another provider maybe virgin

I have my fone hout service I don't have line two days