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I was to go round to my neighbour and explain the situation, telling them I could not afford to pay the call out fee so they would have to help me pay it!! I asked her if she was recording the telephone call as promised 30 minutes previously, and if so, could she please send me a copy to keep me amused when necessary. I got passed on to her so called superior who could not see what my problem was. I just couldn't understand why this problem was so difficult to understand!
Anyway, when I threatened to cancel my sky subscription they soon agreed to a free call out. The engineer came two days later and asked 'Who the **** had put up that dish?' He told my wife it was one of the worst installation jobs he had seen. Did he report it? No of course not. So did he rectify the problem? No he bleeding well didn't! Instead of moving their Sky dish he elected to put my previously 'hidden' Sky dish on a large pole so that it now sticks out the top of the house. What a perfect solution to the problem - why didn't I think of that!!!!
Good old SKY... flaming useless, but second only to TALK TALK! Yes, we went there as well and they're at the top of the 'poor service' league.
By: Meldrew
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