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He just wouldn't budge and just kept saying "If you look at the menu it says - children’s menu £4.49." I pointed out that we didn't want the full menu, we just two sausages and where on the children's menu did it say you had to pay full price for one item.
We were basically made out to be liars and illiterate ones at that. We were treated in the most arrogant, patronising manner when I mentioned to him that other restaurants such as Wacky Warehouse and Pizza Hut offered a better, more flexible service when it comes to children's meals. He just laughed at me and said "Wacky Warehouse? At Harry Ramsden's we are a high class restaurant."
I eventually paid the bill in full and we left. I certainly wont be recommending Harry Ramsden's in Blackpool to anyone I know. No customer care, put down and patronised by the manager and made to look stupid. Oh, and let's not forget the fact that we were £8.98 out of pocket for a couple of sausages.
By: Abster
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