Commercial giants just don't care

This is what the judge told Robert Caton when sentencing him for driving his Roller into Tesco.

"If every citizen of this country who felt aggrieved against a shop or a bank acted like you there would be complete mayhem," he told Caton. "Frustration is no defence or mitigation."

Of course the judge is right, but I bet if a few more did act like Mr. Caton customer service would start to improve!

go to the companies house website, download the company details including appointments and voila - you have the director's home addresses.

Also, read "Tescopoly", it'll put you off shopping there for life

What really worries me about Tesco (& the others) is that you can not only buy all your food, clothing & housewares from them, but also all types of insurance, banking, mortgage, credit cards, mobile phone, & goodness knows what else. (I do my best to ignore the huge stands of leaflets offering these services by the tills so I don't know off hand what they are all for.) Do they also sell cars?
Of course you can also depend upon them for your income, so soon they will be able to look after you, or own you, from cradle to grave. What happens if you lose your job? It brings to mind the old song "I owe my soul to the company store".
Am I the only person who finds this prospect terrifying?

For me these problems are a threeway triangle, Profit, Shareholders and Competition. All these big businesses will say they are "at the mercy of" stiff competition. When, if fact they have tried to suppress competition, not encourage it. For example Tesco's bought up various sites where a supermarket could be built with NO intention of developing it. It meant no one else could go there and had the added benefit of not having to build a store for itself and staffing it etc, keeping costs down. In addition to this the number of alternatives to Tesco are reducing all the time.

The name of the game is Profit, trouble is how much profit? And how much next year - the same, less, more, much more? Obviously much more. How does this happen? Do they just put prices up? May be a bit easier now with rising commodity prices but what about when it wasn't? They did it by sacking Brits and moving jobs East. As we know some of these jobs ended up being done by child (unpaid?)Labour. Used computers, cut office staff, now customers ordering online do the keyboard work! Tesco's don't even pay staff if they are sick! Bigger profits, seems to me are ONLY achieved by (easily) deceiving, cheating, ripping-off customers and workers who have come to EXPECT to be ripped off? If you expect it, your children will expect it and the shops will get away with it!!

And Shareholders? Well, whilst customers are being ripped off and profits and Dividend income (and pay for the Rich) is rocketing, the powers that be sat in The House of Commons are doing their hardest to make sure it stays that (nice) way for them and that (awful) way for the poor. Mr & Mrs Joe Public you ought to take a lot more interest in what is known as "The Poverty GAP."

It's good to see that some very greedy, large firms are getting their comeuppance at last, firms like Marks and Specner who deserted their ordinary, more modest clientele chasing the formerly supposedly more profitable fruits of richer customers. Those new customer have deserted M&S in droves.

There's only one way to survive the slump and that is to provide services and goods that the ordinary population needs at affordable prices. Our current retail trade needs to learn this very hard lesson. If it goes bust, that would ultimately be good for the nation at large.

"MikeP for you information I do not clean floors or stock shelves .......... The reason why supermarket staff treat customers the way they do is because they have to put up with w****rs like you!
Get in the real world 29-Jun-2008 20:23"

The comment I made was directed at Docherty, unless you are the same person using a different name and the little mind got confused!
What's wrong with being a worker (that's what you mean by w****rs isn't it?), you've said yourself you are one.

MikeP for you information I do not clean floors or stock shelves although I have worked since I was 16 to support myself whilst gaining an education. I can tell you that I have well and truly worked my way to the top! I do not understand your problem with cleaners and shelf stackers. These people are workers and I respect them for that. Are you suggesting that shelf stackers and cleaners are second class citizens because they aren't Stockbrokers or Doctors. The reason why supermarket staff treat customers the way they do is because they have to put up with w****rs like you!

Petey said: "*Yawn* - another valid gripe once again hijacked by 'regular' correspondents stroking their egos..."

Well said too - these people really need to re-discover the front door...

*Yawn* - another valid gripe once again hijacked by 'regular' correspondents stroking their egos...
However, a word to the original griper: Jonathon - I'm with you! Let's start the fire!

Docherty : I think your medication is wearing off.
Try to write sense, try to be coherent, and try to write correct English. Then, and only then, will I engage in dialogue with you.
I know one should not mock the afflicted, but you ask for it! I won't attempt to insult you any further, nature did a far better job of that than any mere mortal could.

"As for small independent retailers .... There are a few within walking distance of me. They are handy at times but sometimes you can go out at 9am and they have not opened yet. And if you need say some cooking oil there is only one brand on offer and that cost"s £1.90, about 70 pence more than tescos or sainsburys."

Nobody forces you to buy from them then, you tight-fisted self-righteous bumbling prat, but in case you didn't know its called capitalism and free market and they can charge what they want, but a leftie tosser like you wouldn't know about that.

Why don't you just get back to stocking shelves or cleaning floors in Sainsburys?

Please take a moment to understand the s**t that these people have to put up with on a daily basis from both the customers and their employer. Supermarket staff are paid at the lowest rate and therefore that is reflected in the service we receive. Please do not offer your opinion on these people before you have walked a mile in their shoes. Perhaps if you want a more personal service you should start supporting your small local independent retailers. How can you moan about large corporate companies when you are supporting them by shopping in them for goods that you can obtain in smaller retail outlets.